We are seeking an experienced and client-focused Senior Workers' Compensation Claims Consultant to join our Risk Mitigation Service team. This role serves as a trusted consultant to our clients, insurance carriers, third-party administrators (TPAs), and internal account teams by providing strategic workers' compensation claims consulting, advocacy, and program management services.
The ideal candidate will possess extensive workers' compensation claims expertise, strong analytical and communication skills, and a proven ability to influence positive claim outcomes while delivering exceptional client service.
PRIMARY RESPONSIBILITIES:
Claims Consulting & Advocacy
Serve as the primary workers' compensation claims consultant for a designated book of business.
Advocate on behalf of clients with carriers, TPAs, defense counsel, and medical management vendors to drive favorable claim outcomes.
Conduct claim file reviews and identify opportunities to reduce claim duration, improve reserve accuracy, and control total cost of risk.
Monitor large-loss, catastrophic, and complex workers' compensation claims.
Participate in claim strategy meetings and provide recommendations regarding return-to-work initiatives, litigation management, settlement opportunities, and claim resolution.
Client Service & Relationship Management
Develop strong relationships with clients and become a trusted advisor on workers' compensation claim trends and best practices.
Lead client claim review meetings and stewardship presentations.
Interpret claims data and prepare executive-level reports and recommendations.
Support client retention and growth initiatives through exceptional service and thought leadership.
Collaborate with producers, account executives, and service teams to support new business and existing client opportunities.
Program Analytics & Reporting
Analyze loss trends, reserve practices, and claim outcomes.
Identify emerging claim trends and risk exposures impacting client programs.
Partner with loss control and identify claim management strategies designed to reduce costs and improve program performance.
Technical Expertise
Maintain a current understanding of workers' compensation laws, regulations, and industry trends.
Provide technical guidance and mentoring to junior claims consultants and service team members.
Stay informed regarding carrier claim practices, medical cost containment initiatives, and claim management best practices.
Preferred Education:
Experience working for an insurance brokerage, insurance carrier, self-insured employer, or third-party administrator.
Professional designations desired such as WCCA, WCCP, ARM, AIC, CPCU
Experience preparing and delivering executive-level stewardship presentations.
AI knowledge and experience
EDUCATION & EXPERIENCE:
Bachelor's degree or equivalent combination of education and experience.
7+ years of workers' compensation claims handling, claims consulting, brokerage claims advocacy, TPA management, or carrier claims experience.
Expertise in California workers' compensation claims with strong working knowledge of multi-state workers' compensation programs.
Advanced knowledge of workers' compensation claims administration and litigation management.
Experience reviewing reserves, claim strategies, medical management programs, and complex claim exposures.
Strong presentation, negotiation, and communication skills.
Proficiency with claims analytics and reporting tools.
Ability to manage multiple priorities while maintaining exceptional client service.
OTHER:
Fast paced, multi-tasking environment.
Travel may be required.
IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
The starting pay is $110,000 salary. Salary is negotiable upon time of offer.
Click here for some insight into our culture!
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
Skills Required
- Bachelor’s degree or equivalent combination of education and experience
- 7+ years of workers’ compensation claims handling, claims consulting, brokerage claims advocacy, TPA management, or carrier claims experience
- Expertise in California workers’ compensation claims and strong knowledge of multi-state workers’ compensation programs
- Advanced knowledge of workers’ compensation claims administration and litigation management
- Experience reviewing reserves, claim strategies, medical management programs, and complex claim exposures
- Strong presentation, negotiation, and communication skills
- Proficiency with claims analytics and reporting tools
- Ability to manage multiple priorities while maintaining exceptional client service
- Experience working for an insurance brokerage, insurance carrier, self-insured employer, or third-party administrator
- Professional designation such as WCCA, WCCP, ARM, AIC, or CPCU
- Experience preparing and delivering executive-level stewardship presentations
- AI knowledge and experience
The Baldwin Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Baldwin Group and has not been reviewed or approved by The Baldwin Group.
-
Healthcare Strength — Health coverage includes flexible medical options, 24/7 telemedicine, mental health support, company‑paid life and disability, plus dental and vision. Feedback suggests these comprehensive offerings contribute meaningfully to total rewards.
-
Leave & Time Off Breadth — Time‑off programs span parental leave, paid holidays, paid sick days, and flexible PTO, with some teams citing unlimited PTO. Feedback suggests flexible PTO depth is a valued element of the package.
-
Equity Value & Accessibility — Equity grants are provided to all new hires. Feedback suggests broad‑based equity can enhance perceived fairness and long‑term value.
The Baldwin Group Insights
What We Do
BRP is now The Baldwin Group! We’ve updated our name to reflect our unified group of talented teams across the country. The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country. In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients. At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we Protect the Possible℠.
.png)
