Sr Analyst Data, Insights and Innovation

Posted Yesterday
Be an Early Applicant
Toronto, ON, CAN
In-Office
88K-122K Annually
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Senior Analyst supporting finance technology transformation: research and implement AI/ML and automation solutions, deliver technology projects, improve finance processes and compliance, support audit/SOX readiness, produce analysis and stakeholder communications, and collaborate across Finance, IT, and Operations to drive measurable efficiency and cost savings.
Summary Generated by Built In

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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Controllership team is seeking a motivated finance technology professional to support digital transformation initiatives and deliver innovative solutions that enhance operational efficiency, compliance, and strategic decision-making across our organization.

Position Summary

We are looking for a talented Senior Analyst to join our Finance Technology and Innovation function, reporting to the Sr. Manager of Finance Technology and Innovation. This role requires a detail-oriented problem-solver with strong finance operations knowledge and hands-on technology skills. The ideal candidate is eager to work with emerging technologies, including AI/ML, to streamline processes, support cost reduction, and deliver measurable business value, while working closely with senior team members to execute the team's vision.

Key ResponsibilitiesTransformation Support
  • Support finance technology transformation initiatives that align with organizational strategic goals

  • Partner with the Controllership Operations team to identify opportunities for technology-enabled process improvements

  • Assist with change management efforts to support smooth adoption of new technologies and processes

  • Help track progress against the technology roadmap for the Controllership and broader Finance organization

Technology Implementation
  • Research and evaluate emerging technologies including Agents, AI/ML, automation tools, and advanced analytics platforms

  • Support the delivery of technology projects that improve efficiency, compliance, accuracy, and operational insights

  • Participate in innovation programs that encourage experimentation and adoption of emerging technologies

  • Prepare analysis and recommendations for finance leadership on technology and process enhancement opportunities

Collaboration & Development
  • Work alongside team members on project workstreams, contributing analysis and execution support

  • Contribute to a collaborative culture that encourages innovation, continuous improvement, and professional growth

  • Coordinate effectively across stakeholder groups and competing priorities

  • Continue developing capabilities in emerging technologies and modern solutioning practices

Process Improvement & Compliance
  • Help design and implement finance process improvements that reduce manual effort and increase operational effectiveness

  • Support technology solutions in maintaining compliance with regulatory standards and internal control requirements

  • Assist in maintaining frameworks for internal controls and global policy compliance

  • Support Internal Audit, SOX, and compliance teams with audit readiness activities

Stakeholder Engagement
  • Communicate technology solutions and project updates to stakeholders across Finance and IT

  • Translate technical concepts into clear, accessible summaries for non-technical audiences

  • Support customer demonstrations and internal presentations showcasing innovative solutions

  • Build strong working relationships across Finance, IT, and Operations

Required QualificationsExperience
  • 6+ years of experience in finance operations, technology delivery, or related fields

  • Experience supporting or contributing to technology projects or initiatives

  • Demonstrated ability to deliver assigned work on time and to a high standard

  • Experience working in global organizations with distributed teams across multiple regions is a plus

  • Familiarity with prototyping AI solutions, testing machine learning models, and wrangling small/medium sized datasets

  • Exposure to Salesforce (Agents, Tableau, Slack, Einstein, Data Cloud, etc.) preferred

  • Exposure to Snowflake preferred

Technical Expertise
  • Solid understanding of finance processes, accounting principles, and financial reporting requirements

  • Working knowledge of AI/ML technologies and interest in applying them to business problems

  • Working knowledge of data visualization tools (Tableau or similar), Python, and modern ERP systems

  • Familiarity with cloud data platforms such as Snowflake is a plus

  • Working knowledge of the Salesforce platform and/or custom application development is a plus

Skills & Competencies
  • Strong analytical and problem-solving abilities

  • Ability to translate data into actionable insights

  • Clear written and verbal communication skills

  • Eagerness to learn new technologies and adapt to change

  • Solid organizational and time-management skills; able to manage multiple priorities

Preferred Qualifications
  • Bachelor's degree in Finance, Accounting, Computer Science, Information Systems, or related field

  • Progress toward or interest in professional certifications such as CPA, or relevant technology certifications

  • Early exposure to presenting work to internal stakeholders or teams

  • Interest in early adoption and implementation of emerging technologies

  • Previous experience in SaaS, technology, or fast-paced growth companies is a plus

What Success Looks Like
  • Reliable delivery of assigned work that contributes to measurable ROI through technology implementations (cost savings, efficiency gains, error reduction)

  • Growing proficiency with new technologies and processes across the finance organization

  • Development of solutions that support team and organizational goals

  • Building a reputation as a dependable, detail-oriented contributor

  • Active participation in a high-performing team culture of innovation and continuous improvement


Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

For Ontario-based roles, the base salary hiring range for this position is CAD 88,400 to CAD 121,600 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

This posting is to fill a vacancy on our team, unless otherwise noted.

Skills Required

  • 6+ years of experience in finance operations, technology delivery, or related fields
  • Experience supporting or contributing to technology projects or initiatives
  • Solid understanding of finance processes, accounting principles, and financial reporting requirements
  • Working knowledge of AI/ML technologies and experience prototyping or testing ML models
  • Working knowledge of data visualization tools (Tableau or similar)
  • Working knowledge of Python
  • Working knowledge of modern ERP systems
  • Familiarity with cloud data platforms such as Snowflake
  • Exposure to Salesforce platform and related tools (Agents, Tableau, Slack, Einstein, Data Cloud)
  • Experience working in global organizations with distributed teams
  • Bachelor's degree in Finance, Accounting, Computer Science, Information Systems, or related field
  • Progress toward or interest in CPA or relevant technology certifications
  • Support for Internal Audit, SOX, and compliance readiness activities

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Fair & Transparent Compensation Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
  • Parental & Family Support Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
  • Wellbeing & Lifestyle Benefits Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.

Salesforce Insights

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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