About the Role:
As a Specialized Consulting Manager, Pharmacy, you will coordinate and implement clinical programs that meet the needs of our external customers and internal team. The role ensures successful adoption and optimal utilization of Pharmacy Surveillance solutions (Sentri7 Pharmacy and Drug Diversion) by acting as the subject matter expert and consultant.
Responsibilities:
You will contribute to the success of our customers and business units by performing the following:
- Facilitate customers' adoption and usage of surveillance solutions to achieve their desired outcomes, including providing advice on workflow and practice model adjustment, implementation of policies and procedures based on clinical evidence, practice guidelines, regulations, and professional practices.
- Support the sales and customer success teams as an expert to demonstrate product functionality, key benefits, and integration into workflow to prospective and current customers.
- Create and update clinical and operational content in our solutions to maintain currency with latest evidence.
- Build professional relationships with pharmacy customers during and after implementations to serve as a trusted pharmacy resource.
- Contribute to marketing activities and campaigns by providing thought leadership in pharmacy practice through webinars, blogs, professional meeting presentations, and scientific publications.
- Collaborate with product development team to ideate feature enhancements, participate in user acceptability testing, leading customer facing pilots and testing, and engage in market research.
- Develop training materials in various formats to support updates and changes to solutions.
- Manage sensitive, protected health information (PHI) in a HIPAA-compliant environment.
Qualifications
- Graduate of an ACPE accredited college of pharmacy; current license to practice Pharmacy within the United States.
- At least 3 years of experience leading pharmacy practice, including:
- Expertise in pharmacy operations and leadership, particularly in the areas of clinical pharmacy, drug diversion, and reimbursement/finance.
- Successful preparation for Joint Commission or DNV surveys, Department of Health, Board of Pharmacy, and other applicable regulatory agency inspections and as necessary, drafting and implementing process improvement plans based on Recommendations for Improvements (RFIs) or other relevant regulatory findings.
- Designing processes and documentation to demonstrate compliance to pharmacy best practices and regulations.
- Well versed in demonstrating the value of pharmacy services.
- Ability to communicate clearly (written and verbal) with clinical and non-clinical audiences.
- Board certification in relevant pharmacy specialty preferred.
Approximately 40% travel may be required.
Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$107,500.00 - $188,400.00 USDThis role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Skills Required
- Graduate of an ACPE-accredited college of pharmacy
- Current U.S. license to practice pharmacy
- At least 3 years of experience leading pharmacy practice
- Expertise in pharmacy operations and leadership, including clinical pharmacy, drug diversion, and reimbursement or finance
- Experience preparing for Joint Commission, DNV, Department of Health, Board of Pharmacy, and other regulatory inspections
- Experience drafting and implementing process improvement plans based on regulatory findings or recommendations for improvement
- Experience designing pharmacy processes and documentation demonstrating compliance with best practices and regulations
- Ability to demonstrate the value of pharmacy services
- Clear written and verbal communication with clinical and non-clinical audiences
- Board certification in a relevant pharmacy specialty
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
