Jobs at NICE

The Partner Operations Manager oversees the operational infrastructure supporting the partner ecosystem, focusing on process management, reporting, and system enablement while ensuring a seamless partner experience with internal teams.

Design, implement, and manage scalable AWS infrastructure, automate pipelines, and integrate AI tools in DevOps workflows while maintaining configuration and security standards.

The Business Program Manager will enhance sales productivity by overseeing public sector contracts, managing proposals, and optimizing sales operations. They will track contract utilization, manage CRM workflows, and support strategic planning to drive revenue growth.

The role leads AI adoption across business functions, prioritizing use cases, building business cases, and driving organizational change necessary for successful implementation. It requires collaboration with IT leadership and the presentation of ROI to business stakeholders.

The Senior Executive IT Support Specialist provides VIP support to executives, ensuring high-quality tech experiences, troubleshooting, and proactive issue resolution. Responsibilities include device management, customer engagement, and maintaining operational excellence.

The Account Executive is responsible for selling AI solutions, building relationships with C-suite clients, and managing the sales cycle to achieve revenue targets.

As an AI Research Engineer, you'll drive AI tool usage, develop data solutions, validate data structures, and support client engagement through data insights.

Manage and optimize cloud-based streaming platforms, ensuring high availability and performance for real-time analytics. Collaborate across teams to enhance data pipelines and integrate AI solutions.

The Director leads an international team that consults with prospects to design solutions for contact centers, focusing on AI and Digital environments, while overseeing Presales activities and coaching team members.

Lead a pre-sales organization focusing on AI and Customer Experience solutions. Manage a team, engage with customers, and drive technical sales processes.

Customer-facing senior engineer who configures, integrates, and deploys NiCE contact-center solutions. Performs technical architecture, database design, programming/configuration, business analysis, project lifecycle management, and mentors junior staff while ensuring client satisfaction across CRM, telephony, analytics, and related integrations.

Lead QA architecture and strategy for a product domain: define test strategy, drive automation and shift-left practices, plan NFR testing, set QA processes and metrics, mentor QA leads, coordinate cross-team testing, and ensure product quality and reliability across the SDLC.

Develop and maintain large-scale web applications for financial crime investigation, optimizing performance and collaborating across teams.

Lead requirement definition and data-driven functional specs for AML/Fraud implementations. Translate business needs into source-to-target mappings, transformation rules, user stories, and acceptance criteria; coordinate with product, engineering, R&D, and customers to ensure performance, scalability, testing, and successful deployments.

The Director of UI and UX Design at NiCE will lead a global design team, make strategic decisions for product excellence, and foster an inclusive culture of design innovation and collaboration.

The Software Engineer will implement, configure and deliver AI solutions, focusing on integrations and conversational AI across the NICE CXone ecosystem, while ensuring quality and problem-solving in a collaborative environment.

The Partner Acceleration Executive develops and scales relationships with Global System Integrators, drives revenue growth, and ensures collaboration across partner activities to align with company strategies.

The Product Manager at NiCE will define and execute product strategy, manage the product backlog, gather market intelligence, and drive cross-functional collaboration for successful product delivery.

Drive pipeline for AI solutions as a German-speaking Sales Development Representative by generating leads, contacting decision-makers, and ensuring smooth transitions to Account Executives.

The intern will build AI-powered workflows, design RAG pipelines, integrate AI with backend systems, and support implementation with real customers.