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The Specialist Software Engineer will enhance and maintain contact center applications, focusing on routing functionalities. Responsibilities include designing algorithms, troubleshooting issues, collaborating with teams, and ensuring high-quality code through reviews and optimizations. The role involves staying updated with industry trends and participating in agile development as part of a cohesive team.
The Senior Technical Account Manager at NICE engages with key customers post-implementation, acting as their advocate. They ensure customer success through technical resolution and relationship management, and mentor other TAMs. Responsibilities include problem resolution, collaboration with various teams, and maintaining customer satisfaction and loyalty. Travel may be required to address higher-level customer needs.
The Product Manager will work with technical leaders to execute the product roadmap, gather and prioritize customer requirements, manage multiple projects in an Agile environment, and communicate effectively with various stakeholders. They will contribute to platform strategy and engage with the development team for successful feature enhancements.
The Associate Software Engineer will design, develop, test, and maintain the NICE software platform. Responsibilities include enhancing software in Java and JavaScript, managing projects, delivering high-quality software, mentoring developers, and collaborating with teams in an agile environment.
The Senior Project Manager will lead project development and delivery from inception to completion, managing stakeholder expectations, defining project goals, developing timelines, and coordinating resources. This role includes proactive risk management and post-project evaluations to improve future project execution.
The SLED Account Executive is responsible for closing strategic business deals and maintaining sales growth. Key functions include building customer relationships, supporting sales partners, attending trade shows, and maximizing revenue through travel as needed.
The Senior Specialist Cloud SRE Engineer will enhance CloudOps monitoring, designing and implementing monitoring systems using various tools. Responsibilities include troubleshooting issues, automating tasks with scripting, and maintaining system metrics and logs. The role requires extensive experience in cloud operations, Linux, AWS, and scripting languages, as well as problem-solving skills for root cause analysis and self-healing capabilities.
As a Cloud Engineer at NICE, you will design, implement, and optimize cloud solutions using AWS and Azure. You'll lead cloud migration efforts, ensure compliance with security practices, and collaborate with teams to deliver high-performance infrastructures aligned with business goals. Staying updated on emerging technologies is essential to enhance the cloud architecture.
As a Digital Sales Engineer at NICE, you will leverage your technical expertise to create solutions for customers, define strategies using the NICE Digital portfolio, and engage with sales and engineering teams. Your role involves delivering product demonstrations, understanding client challenges, and positioning digital self-service solutions powered by AI to enhance customer experience.
The Senior Data Scientist at Actimize Premier will develop advanced machine learning algorithms for fraud detection and AML applications, mentor junior team members, and collaborate with cross-functional teams to translate business needs into technical solutions. This role involves statistical analysis, leveraging cloud platforms, and integrating new technologies to enhance fraud prevention capabilities.
The Solutions Architect at NICE leads custom deployment projects as a primary liaison for clients, documenting and prioritizing systems requirements. They facilitate the transition from premise to cloud, manage customer satisfaction, and guide the solution life-cycle while ensuring industry best practices are met. Responsibilities include stakeholder communication, analysis, project proposal development, and maintaining product expertise.
The Strategy Analyst Intern will assist the Corporate Strategy team by performing market research, financial modeling, and analyzing industry trends. They will work on selected projects, either independently or in collaboration with others, while gaining mentoring and development opportunities.
The Senior Software Engineer at NICE is responsible for leading software design and development, mentoring junior engineers, conducting code reviews, and ensuring high-quality software through comprehensive testing. This role involves working on web applications, API development, and collaborating with various teams using Agile methodologies.
The Specialist Automation Test Engineer will define test plans, automate test cases, develop QA strategies, monitor product quality, and guide testing efforts while working closely with build engineers and maintaining scalable test automation frameworks.
The Manager of Product Management at NICE's Actimize leads the development of solutions to combat financial crime by aligning product strategy with compliance standards. Responsibilities include product roadmap creation, guiding Product Owners, collaborating with stakeholders, and leveraging data for decision-making, all while ensuring adherence to regulatory requirements.
The Tech Manager of Engineering oversees engineering activities and leads a team of engineers to ensure projects meet policies and objectives. Responsibilities include guiding product development, managing team dynamics, driving improvements in software processes, and ensuring product quality while leveraging Agile methodologies and cloud technologies.
The Partner Executive at NICE is responsible for cultivating and expanding relationships with assigned channel partners, achieving sales and profitability goals, and coordinating company resources to meet partner expectations.
The Lead Technical Account Manager (TAM) at NICE is responsible for managing key customer accounts, resolving complex technical issues, and enhancing customer satisfaction through exceptional service. They exemplify expertise in telecommunications and related technologies, driving customer success and technology utilization while fostering long-term relationships with clients.
The Principal Technical Account Manager at NICE is responsible for managing key accounts, resolving complex issues, delivering high-quality customer service, and ensuring customer satisfaction. The role requires deep technical expertise in telecommunications and related technologies, along with strong analytical and problem-solving skills to support large and challenging customer accounts.
As an Analytics & Data Science Sales Engineer at NICE Actimize, you'll develop and implement customized POCs for financial crime detection, leveraging machine learning and analytics. Collaborate with clients and internal teams to tailor solutions, conduct technical demonstrations, and enhance client engagement to drive sales success in a competitive SaaS environment.