Jobs at NICE

Customer-facing senior engineer who configures, integrates, and deploys NiCE contact-center solutions. Performs technical architecture, database design, programming/configuration, business analysis, project lifecycle management, and mentors junior staff while ensuring client satisfaction across CRM, telephony, analytics, and related integrations.

Lead QA architecture and strategy for a product domain: define test strategy, drive automation and shift-left practices, plan NFR testing, set QA processes and metrics, mentor QA leads, coordinate cross-team testing, and ensure product quality and reliability across the SDLC.

Develop and maintain large-scale web applications for financial crime investigation, optimizing performance and collaborating across teams.

Lead requirement definition and data-driven functional specs for AML/Fraud implementations. Translate business needs into source-to-target mappings, transformation rules, user stories, and acceptance criteria; coordinate with product, engineering, R&D, and customers to ensure performance, scalability, testing, and successful deployments.

The Director of UI and UX Design at NiCE will lead a global design team, make strategic decisions for product excellence, and foster an inclusive culture of design innovation and collaboration.

The Software Engineer will implement, configure and deliver AI solutions, focusing on integrations and conversational AI across the NICE CXone ecosystem, while ensuring quality and problem-solving in a collaborative environment.

The Partner Acceleration Executive develops and scales relationships with Global System Integrators, drives revenue growth, and ensures collaboration across partner activities to align with company strategies.

The Product Manager at NiCE will define and execute product strategy, manage the product backlog, gather market intelligence, and drive cross-functional collaboration for successful product delivery.

Drive pipeline for AI solutions as a German-speaking Sales Development Representative by generating leads, contacting decision-makers, and ensuring smooth transitions to Account Executives.

The intern will build AI-powered workflows, design RAG pipelines, integrate AI with backend systems, and support implementation with real customers.

The Technical Support Engineer will provide L2/L3 support for NICE's Workforce Management systems, collaborating with teams to resolve product issues, maintain communication, and document solutions while acting as a subject matter expert for application releases.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

The Director of Revenue Accounting will oversee global revenue recognition strategies and ensure compliance with ASC 606, managing a multi-regional team and collaborating with various departments to improve revenue processes.

As a Database Reliability Engineer, you will design, develop, and maintain automation solutions for data platforms, ensuring performance and reliability while collaborating with various teams.

The Manager of Business Consulting will lead a team promoting AI adoption, ensuring sustained usage and measurable business impact for enterprise customers while developing operational transformation strategies.

The Site Reliability Engineer manages incident response, enhances service reliability, automates operations, and collaborates across teams to improve system design.

The Senior Software Engineer will develop and deliver high-quality software solutions, participate in all software development lifecycle phases, and collaborate with cross-functional teams.

The DevOps Engineer will automate and maintain applications, support product deployment, manage production, and drive automation initiatives to improve performance and reliability.

The NOC/SRE Manager will lead engineering teams, ensuring operational excellence and system reliability while collaborating with global teams.

Lead the development of cloud analytics infrastructure, drive AI-augmented workflows, ensure high-quality deliverables, and champion innovation within a collaborative team.