Jobs at NICE

Develop and implement enterprise software solutions using SQL, PL/SQL, Unix, and complex database environments. Collaborate with customers, architects, business analysts, and implementation teams to understand requirements, design solutions, perform testing, debug issues, and resolve functional problems. The role also involves independently developing features, supporting scalable and secure coding practices, and contributing to customer-facing implementation projects.

Leads complex compliance, cloud migration, SaaS implementation, and regulatory technology projects for global customers. Manages end-to-end delivery, project governance, schedules, risks, dependencies, stakeholder communications, executive reporting, and cross-functional teams. Serves as the primary customer-facing project lead while ensuring security, privacy, regulatory, and internal standards are met. Supports change management, implementation readiness, and continuous improvement across globally distributed teams and highly regulated environments.

Leads multiple customer-facing SaaS deployment projects from sale through live operation. Manages project plans, timelines, risks, documentation, contingencies, escalations, customer communications, and cross-functional delivery teams. Partners with solution architects, trainers, support, R&D, and value realization teams to resolve technical issues and ensure successful implementation. Travels to client sites when needed.

Leads and develops a team of Project Managers delivering SaaS and cloud solution implementations for public safety clients. Oversees concurrent projects, standardizes delivery processes, manages resources and escalations, monitors KPIs, and ensures quality, timeline, budget, and client communication objectives. Partners with Sales, Solution Architecture, Customer Success, Support, R&D, and Technical Account Management teams while contributing to project automation and continuous improvement.

Leads compensation and benefits strategy across more than 15 international countries. Responsibilities include designing programs, managing pensions and vendors, ensuring regulatory compliance, analyzing market data, supporting organizational changes, improving HR processes, communicating programs, and leading a regional C&B team. The role partners with global HR centers of excellence, business leaders, and HR professionals while driving data-based decision-making and operational improvements.

Leads international compensation and benefits programs across more than 15 countries. Responsibilities include designing and administering programs, managing pensions and vendors, ensuring regulatory compliance, analyzing market data, supporting mergers and acquisitions, improving HR processes, communicating programs, and leading a compensation and benefits team. The role partners with global centers of excellence, HR leaders, and business stakeholders to drive effective, data-informed rewards strategies.

Leads international compensation and benefits strategy across more than 15 countries. Responsibilities include designing and administering programs, managing pensions and vendors, ensuring regulatory compliance, analyzing market and program data, supporting mergers and acquisitions, driving process improvements, communicating employee programs, and leading a compensation and benefits team. The role partners with HR and business leaders and promotes automation and digital self-service solutions.

Leads international compensation and benefits strategy across more than 15 countries in EMEA and APAC. Responsibilities include designing and administering programs, managing pensions and vendors, ensuring regulatory compliance, analyzing market and program data, supporting mergers and acquisitions, improving HR processes, communicating programs, and leading a compensation and benefits team.

Lead presales and solutions consulting for NiCE Actimize financial crime and compliance products. Engage prospects, gather requirements, present and demonstrate solutions, explain business value, lead proofs of concept, complete RFI/RFP responses, and collaborate with sales and product teams. Build client relationships, communicate technical differentiation, and participate in industry events. The role requires client-facing enterprise software experience, financial crime knowledge, and travel to customer sites 40% or more.

Own new-logo sales across NiCE Actimize’s Financial Crime products in the UKI mid-market. Manage target accounts, generate pipeline, exceed revenue quotas, and lead the full consultative sales cycle from prospecting through close. Build customer and partner relationships, understand fraud, AML, and compliance challenges, position software solutions, attend industry events, maintain product expertise, and collaborate with sales partners to win business and deliver customer value.

Own and grow NiCE’s Deloitte alliance across the UK and Ireland. Build executive relationships, manage joint business plans, develop CXone and Cognigy partner practices, drive co-selling and partner-sourced pipeline, coordinate cross-functional campaigns and enablement, support successful deployments, and represent UKI within the global GSI programme. The role requires strategic alliances or systems integrator partnership experience, executive influence, understanding of GSI economics, and collaboration across global teams.

Owns and grows NiCE’s Capgemini alliance across DACH by developing joint business plans, executive relationships, partner practices, certified delivery capacity, joint pursuits, and co-selling opportunities. The role coordinates sales, marketing, product, services, and customer success teams; supports successful partner-led deployments; reports alliance performance; and contributes regional insight to NiCE’s global GSI strategy.

Manage NiCE’s partner ecosystem in Spain by recruiting, onboarding, and developing resellers, systems integrators, and technology partners. Own partner strategy, joint business plans, pipeline and revenue targets, deal registration, enablement, certifications, demand generation, commercial programs, and performance reporting. Collaborate with sales, marketing, product, and international partner teams to grow partner-sourced business and strengthen NiCE’s position in the customer experience technology market.

Leads the Performance Management engineering organization, overseeing software design, development, testing, deployment, scalability, capacity planning, and operational support. Owns resource planning, delivery milestones, engineering standards, product quality, and integration of customer requirements. Leads a globally distributed team, recruits and develops engineering talent, and advances adoption of AI, LLM, agentic technologies, microservices, containers, and cloud platforms.

Leads the Performance Management engineering organization, overseeing the design, development, testing, deployment, scalability, reliability, and operational support of SaaS microservices. The role manages global engineering teams, resource planning, delivery milestones, quality standards, customer requirements, and engineering talent development. It also drives adoption of AI, agentic technologies, distributed systems, cloud platforms, data technologies, and agentic development methodologies.

Lead presales discovery, solutioning, technical demos, presentations, RFP responses, and proof-of-value engagements for NiCE’s customer service automation portfolio. Partner with Sales to connect conversational AI, analytics, digital engagement, and cloud technologies to customer business outcomes. Track competitors, prototype solutions, advise clients, and upskill internal teams. The role requires extensive solutions engineering, consulting, contact center, enterprise SaaS, JavaScript, API integration, and conversational AI experience.

Creates accurate, compliant quotes in Salesforce CPQ for new business, renewals, amendments, partner, demo, and zero-dollar requests. Supports Sales with product configuration, pricing, approvals, troubleshooting, and SLA management. Maintains documentation, reports, dashboards, and knowledge resources while identifying process improvements and automation opportunities. Collaborates with Sales, Product, Finance, Legal, Billing, TAM, and Operations, providing CPQ support across APAC and EMEA.

Owns a national sales territory, drives revenue growth, manages complex enterprise sales cycles, and builds relationships with C-level stakeholders. Develops account strategies, supports implementation roadmaps, collaborates with presales and technical teams, and pursues joint opportunities with partners. The role focuses on expanding into untapped markets, replacing competitor solutions, and consistently achieving quarterly and annual targets.

Owns a national sales territory, drives revenue growth, and manages complex enterprise sales cycles. Builds relationships with C-level executives, develops account and sales strategies, coordinates presales and technical teams, supports implementation roadmaps, and pursues opportunities with partners and alliances. The role requires consultative selling of complex software solutions, target achievement, stakeholder influence, and management of large enterprise accounts.

Drives profitable growth through NICE’s partner ecosystem by managing strategic relationships, developing joint business plans, creating sales opportunities, leading partner enablement, and executing cross-functional growth initiatives. The role expands adoption of NICE products and services, monitors partner performance, achieves revenue and pipeline targets, resolves partner issues, and supports global partnerships through industry engagement and strategic planning.