Search the 182 jobs at NICE

The Account Executive is responsible for managing a defined sales territory with a focus on expanding the customer base and displacing competitors. Key duties include developing strategic sales plans, building C-level relationships, and creating long-term business plans with target accounts. The role requires achieving sales quotas through proactive prospecting and leveraging customer insights to drive business opportunities.

The Sales Executive is tasked with achieving annual sales quotas, establishing new strategic relationships, and enhancing existing ones within the financial services sector while promoting NICE Actimize solutions. This role involves negotiating enterprise agreements and developing relationships with C-level executives to drive business value.

The Senior Technical Account Manager at NICE is responsible for managing enterprise accounts, ensuring customer satisfaction, resolving complex issues, and driving product usage to meet business goals. This role involves collaboration with various teams to support customer needs and oversee project implementations successfully.

The Senior Technical Account Manager at NICE is responsible for managing relationships with key customers, ensuring their success with CXone products and services. Tasks include resolving complex issues, providing excellent customer service, mentoring other TAMs, and collaborating with various teams to enhance customer experiences. Frequent customer interaction occurs through various communication channels, and travel is required due to the high-profile nature of the accounts.

The Tech Manager will oversee software product delivery, focusing on quality assurance, project management, and team leadership. Responsibilities include mentoring engineers, improving operational stability, managing recruitment, and ensuring adherence to best engineering practices, while facilitating communication across multidisciplinary Agile teams.

The Senior Technical Support Engineer at NICE resolves high-impact technical issues for enterprise customers, manages case resolution, and maintains effective communication with internal teams. Responsibilities include proactive support, leading calls for escalated issues, and offering technical solutions during implementation, while demonstrating superior problem-solving skills and building strong customer relationships.

The role involves overseeing and managing product development for a Customer Experience SaaS product, conducting user research, collaborating with cross-functional teams, maintaining product backlogs, and ensuring successful product launches.

The Tech Manager of Engineering oversees engineering activities and leads a team of engineers to ensure projects meet policies and objectives. Responsibilities include guiding product development, managing team dynamics, driving improvements in software processes, and ensuring product quality while leveraging Agile methodologies and cloud technologies.

The Content Marketing Manager will create and manage marketing content, including articles, eBooks, and other deliverables to enhance lead generation and engagement. Responsibilities include publishing and evaluating content performance, collaborating with various teams, and managing multiple projects on deadlines.

The Automation Test Engineer will develop and execute test plans for various applications, ensuring quality and performance. Responsibilities include monitoring test projects, implementing automation practices, and improving QA processes while fostering team motivation and innovative testing methods.

The Fullstack Software Engineer will join a collaborative team to develop and maintain a cloud-native microservices-based Knowledge Management Platform. Responsibilities include software development, system design, testing, debugging, and documentation, while ensuring quality and high performance using Agile methodologies.

Design, produce, and test high-quality software; collaborate with engineering teams for implementation; lead scrum teams; ensure quality through code reviews; mentor junior engineers; contribute to software lifecycle management.

The Voice Provisioning Engineer provisions SIP and ISDN services, configures connectivity models, verifies and reviews technical documents, troubleshoots issues, conducts quality assurance audits, and communicates with internal teams and customers. They work in a dynamic environment managing multiple tasks and may require working outside regular hours.

As a Cloud Operations Engineer at NICE, you will deploy and monitor AWS-based applications, automate processes using scripting languages, and provide on-call support for critical incidents. You'll work closely with engineering and operations teams to enhance application performance, handling complex issues and ensuring optimal functioning of cloud resources.

The Sales Development Representative at NICE is responsible for generating new business opportunities through lead follow-up, prospecting customers, and logging sales interactions in the NICE CX software. The role involves meeting Lead Development quotas and maintaining knowledge of NICE products, while also collaborating with the sales team and participating in required meetings and training.

As a Senior Software Engineer at NICE, you will design, develop, and test high-quality software, ensuring project specifications are met. You will collaborate with other engineers on design processes, communicate software designs, lead implementations, contribute quality code, and mentor junior engineers while leading a scrum team.

The Sr. Cloud Database Engineer is responsible for managing, deploying, and maintaining NICE's corporate systems, focusing on Microsoft Windows Server and Linux environments. The role involves overseeing hardware, software, and Corporate labs, ensuring security, managing backups, and possibly traveling for server setup in co-location facilities.

The UX Designer is responsible for creating innovative designs, conducting user research, and collaborating with cross-functional teams to develop enterprise-level web and mobile solutions. They leverage prototyping and visualization skills to enhance product user experiences while adhering to a cohesive design system.

As a Software Engineer at NICE, you will develop and maintain applications for a proactive communication platform. Responsibilities include writing secure codes, participating in code reviews, and ensuring high-quality deliverables while collaborating in an Agile environment.

As a Senior Software Engineer at NICE, you will develop high-quality software for an omni-channel communication platform. You will collaborate in a multidisciplinary team, contribute to design definitions, write reusable code, perform code reviews, and ensure adherence to security standards within an Agile framework.