Search the 193 jobs at NICE

The Technical Account Manager (TAM) at NICE is responsible for providing proactive and reactive post-implementation support to customers, maintaining strategic relationships, serving as the primary interface between customers and support organizations, and driving resolution of technical issues.

Exciting consulting position at NICE focused on establishing customers' business cases, driving increased adoption and ROI of NICE solutions, and leading Contact Center/CX/CCaaS transformations.

Passionate and detail-oriented Senior Specialist Product Owner role at NICE, leading the CXone Supervisor team. Responsibilities include managing the product backlog, defining detailed requirements, prioritizing content, supporting product releases, and engaging with customers.

Seeking a Divisional Organizational Development Manager to lead cutting-edge programs around culture, competencies, leadership, and talent management in the CX division. Responsibilities include designing and executing OD programs, leadership development, talent management initiatives, and change management strategies. Requires 7+ years of OD experience in global software companies and a Master's degree in Organizational Development or related field.

Direct, establish, maintain, and plan the overall direction and goals for a set of products within the CX Platform. Drive product roadmap and backlog activities, coordinate product issues, interact with customers, sales, and development, and manage project delivery.

Lead the functional and technical sales process, deliver demonstrations aligning the company's portfolio with customer challenges, manage customer requirements, influence and educate clients on solutions, lead in technical sales process, and contribute to successful proof of concepts.

The SMB Account Executive at NICE Actimize is responsible for establishing and maintaining strategic relationships, analyzing customer business situations, negotiating agreements, and driving sales activities. The role requires selling software solutions to the financial services industry and developing relationships with 'C' level business users. Experience in fraud, anti-money laundering, or brokerage compliance solutions is a plus.

The Solution Consultant, Analytics is an advanced Sales and technical expert responsible for understanding customers' environments, determining technical feasibility, preparing and installing solutions, and coordinating resources across departments. The role requires a Bachelor's degree in a technical major, at least 10 years of experience in Analytics Solutions sales, excellent analytical skills, proficiency in Salesforce and MS Office Applications, as well as advanced SQL Server and Windows server skills.

The Senior Technical Support Engineer at NICE provides advanced technical support to customers, analyzing data to determine root causes of issues, implementing solutions, and mentoring colleagues. Key responsibilities include managing troubleshooting efforts, meeting service level agreements, handling complex cases, and maintaining performance metrics. The role requires a Bachelor's degree in Computer Science or a related field, 5+ years' experience in technical customer service, proficiency in Japanese language, and expertise in SaaS, telecom, and networking technologies.

The Account Manager at NICE is responsible for selling into a defined sales territory, developing initiatives targeted to specific accounts, and building strong customer relationships. They must have at least 10 years of experience in sales, exceptional communication skills, and the ability to drive business goals through strategic sales efforts.

A Senior Specialist Test Manager at NICE plays a crucial role in overseeing software testing processes, ensuring quality and reliability. Responsibilities include creating and enforcing testing plans, managing QA engineers, communicating with stakeholders, and driving continuous improvement. The role requires experience in global environments, BSFI, Capital Markets, and Market Surveillance domains.

Serve as one of the top-performing and most proficient engineers in designing, producing, and testing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given.

Seeking a Senior AI, Machine Learning, and Data Analytics Product Manager with 7+ years of experience in leading the development and execution of AI and analytics Anti money laundering products. Responsibilities include product strategy, roadmap development, product planning, execution, AML, AI, and analytics expertise, stakeholder management, performance tracking, and optimization.

Senior Software Engineer responsible for designing, developing, and maintaining the NICE software platform using Java, Springboot, Hibernate, and AWS. Must have 8-10 years of experience in Software Engineering and strong expertise in Java programming. Collaboration with cross-functional teams and mentoring junior staff members are key responsibilities.

The Senior Specialist Software Architect at NICE is responsible for providing technical leadership, defining architectural requirements, collaborating with development teams, and ensuring high quality code. They must have a strong background in software development, AWS, Java/Akka, and experience with large enterprise-scale applications.

The Lead Software Engineer at NICE develops, tests, and maintains the CX software platform. Responsibilities include design, development, unit testing, code reviews, and supporting the production environment. Key technologies used include PHP, AWS, and React.

Lead the sales process focusing on solutions development across NICE's portfolio, articulate NICE solutions' value, and position products to business and technical users. Deliver demonstrations aligned with customer challenges, manage customer requirements, and contribute to successful proof of concepts. Support multiple software products and services into sophisticated accounts. Fluent in English and Portuguese and/or Spanish.

The Technical Account Manager at NICE is responsible for providing technical resolution and excellent customer service to key accounts, driving client success, fostering strategic relationships, and delivering exceptional service. The role requires deep technical expertise and customer-centric approach.

The Technical Account Manager (TAM) at NICE is responsible for providing proactive and reactive post-implementation support to customers, ensuring alignment with priorities and business objectives. They act as a trusted advisor, maintaining strategic relationships and driving service excellence for designated accounts. The TAM serves as the primary interface between customers and support organizations, managing critical issues and driving technical best practices.

The Senior Talent Acquisition Partner at NICE is responsible for recruiting duties, overseeing the hiring process, managing job requisitions, prescreening candidates, managing interviews, and ensuring a positive candidate experience. They strategize recruiting methods, conduct reference checks, and ensure compliance with company policies and regulations.