Search the 232 jobs at NICE

Principal DevOps Engineer at NICE for the CXone Expert product, responsible for system reliability, automation, scalability, and maintaining services. Requires 8+ years of experience in designing and troubleshooting large-scale distributed systems.

As an AI Data Specialist at NICE, you will be responsible for supporting and driving the use of AI tool sets to define, develop, manage, and improve data solutions. You will work closely with the Customer Engagement Analytics team to accomplish objectives and provide feedback on data integration with CEA products.

The Principal Technical Account Manager at NICE plays a critical role in managing relationships with enterprise customers, ensuring smooth implementation and ongoing success with CXone products. Responsibilities include being the main point of contact for enterprise accounts, understanding their business goals, providing technical and customer support, and working cross-functionally to resolve complex issues.

The Technical Account Manager (TAM) at NICE is a trusted advisor to customers, providing proactive and reactive post-implementation support. Responsible for maintaining strategic relationships, managing critical issues, and driving resolution and technical best practices. Acts as the primary interface between customers and support organizations. Requires excellent organizational and communication skills, ability to use data to influence decisions, prioritize effectively, meet deadlines, and demonstrate strong problem-solving and customer service skills.

The Software Engineer at NICE develops, tests, and maintains the CX software platform, focusing on high quality code, performance optimization, and service availability. Responsibilities include design, development, testing, and collaboration in an agile environment. Requires a BS or MS in Computer Science, strong experience in C#, .NET, Java, and JavaScript, as well as knowledge in databases and operating systems. Experience with Git, CI/CD, DevOps, AWS, Docker, and Kubernetes is advantageous.

Senior Mobile Engineer role at NICE, leading Contact Center as a Service company. Responsible for native mobile application development in Android and iOS platforms, working on a new platform to enhance customer experiences. Requires 5+ years of experience and knowledge of Kotlin, Android, and iOS development.

Senior Mobile Engineer role at NICE, leading Contact Center as a Service company. Responsible for developing native mobile applications, specifically on the Android platform using Kotlin. Requires 5+ years of software development experience and knowledge of unit testing and test automation.

Seeking a Senior Mobile Engineer with 5+ years of experience in software development, primarily in native mobile applications. Must have experience with Android platform, Kotlin language, unit testing, and test automation. Bonus points for iOS platform experience and agile development processes.

As a Sales Development Representative at NICE, you'll be responsible for identifying potential customers, initiating contact with leads, and working with senior account executives to move deals through the pipeline. The role requires inside sales experience in technology, strong communication skills, and the ability to succeed in a quick sales cycle environment.

Senior Technical Account Manager at NICE responsible for managing key CXone customers, resolving complex technical issues, providing excellent customer service, and driving customer success. Role involves mentoring and coaching other TAMs, collaborating with multiple teams, and ensuring high levels of customer satisfaction.

Exceed revenue quotas through new sales of NICE CX software, voice, and data products to small and medium-sized businesses. Qualify leads, develop new opportunities, create go-to-market strategies, and manage a regional sales territory. Work in a fast-paced, collaborative environment and embrace NICE-FLEX hybrid model for office and remote work.

Responsible for ensuring maximum service availability and optimal performance across all NICE CXone products by troubleshooting network and platform issues, performing routine health checks, and maintaining transparent communication. Interfaces with internal and external teams for issue resolution and updates. Utilizes industry standard tools and executes established procedures for incident, change, and event management.

The Cloud Database Engineer at NICE will be responsible for ensuring SQL Server database performance and availability in a 24x7 environment. Key responsibilities include database maintenance, tuning, security, replication, code review, and providing support. The ideal candidate should have a Bachelor's degree in a related field and at least 3 years of experience in maintaining SQL Server mission critical databases.

The Account Executive at NICE Actimize is responsible for establishing new strategic relationships, maintaining existing relationships, and analyzing customer business situations to identify constraints and opportunities due to technological advancements. They drive NICE Actimize's response to customers' critical business problems and are tasked with achieving annual sales quotas and negotiating enterprise-wide agreements.

The Sales Operations Analyst at NICE is responsible for supporting and maintaining activities, reporting, compliance, and driving strategy development projects within the sales division. This role involves administration of Salesforce.com, advanced analytics, and project management for new internal releases. The analyst ensures sales decision-making is data-driven and provides business analytics and advice on sales and marketing efforts.

Responsible for resolving complex problems and providing technical and customer service to key accounts. Develop effective relationships, troubleshoot issues, and collaborate with cross-functional teams for customer success.

The Account Executive at NICE is responsible for closing strategic business deals, maintaining sales growth, and building relationships with clients. This role involves negotiating agreements, analyzing customer needs, and collaborating with various internal and external stakeholders. The ideal candidate should have sales experience in software and services, strong relationship management skills, and excellent communication abilities.

Responsible for establishing new strategic relationships, maintaining existing relationships, and analyzing customer's business situations to identify constraints and opportunities. Achieving annual sales quota, negotiating agreements, and leading sales activities to drive business goals. Developing and maintaining high-level relations with 'C' levels and creating a network of relationships to facilitate sales.

Senior User Experience Developer responsible for building front-end UI Sales demonstration prototypes using current design standards, collaborating with product marketing, and ensuring UI components are reusable. Must have a minimum of 5 years of responsive front-end design and development experience.

The Workforce Management Solution Sales Executive is responsible for driving sales and expertise in an organization's WFM functions. They lead all sales activities, negotiate agreements, and establish strategic relationships. The role requires superior relationship management, communication skills, and the ability to work collaboratively with internal and external stakeholders.