Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
**This role will be based in Sydney**
At Riskified, we succeed when our merchants succeed. As a Solution Engineer in APAC, you'll play a key role in Riskified's growing product portfolio in the region, working closely with Sales and Account Management to bring new solutions to merchants across the region. You'll sell across our newer solutions, spot use cases and verticals where Riskified can add value, and turn early merchant conversations into repeatable plays for the wider team.This is a great entry point into Product Sales Specialist at Riskified: you'll build deep product knowledge, get hands-on with technical discovery and demos, and grow alongside a fast-expanding regional team.
- Drive deal progression for Riskified's newer products on opportunities sourced by Account Executives and Account Managers, across new logos and the existing APAC merchant base.
- Partner with Account Executives and Account Managers to understand merchant needs and lead the product-specific portions of the sales cycle.
- Identify and qualify emerging use cases and new verticals, then help define the positioning, ideal customer profile and value story for each.
- Share ownership of a regional quota with your Sales counterparts, helping drive technical wins that turn into closed revenue.
- Deliver product demonstrations and answer technical questions from prospective and existing merchants.
- Design and run proofs of value and pilots for new products, defining success criteria up front and turning results into a path to contract and a reference story.
- Collaborate with Product and Engineering to relay merchant feedback and regional market requirements.
- Turn early wins into repeatable assets, including talk tracks, discovery guides, ROI frameworks and case studies, so the wider go-to-market team can scale them.
- Stay current on Riskified's expanding product portfolio and the broader payments/fraud landscape in the region.
- 2-3 years of experience in a technical, customer-facing role such as Product Sales Specialist, Solutions Engineer, Sales Engineer, Technical Support, or Implementation, ideally touching ecommerce, payments, or fraud.
- Motivated by results and comfortable in a role with quota or performance-based compensation.
- Solid technical foundation, including comfort with APIs and the basics of web/ecommerce architecture; willingness to go deeper quickly.
- Strong communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
- A proactive, curious mindset — comfortable learning new products and asking good questions in ambiguous situations.
- Ability to manage multiple priorities across several merchant engagements at once.
- Fluency in English required; additional languages are a plus.
- Based in Australia, with willingness to travel occasionally for merchant and internal meetings.
Reuters: General Atlantic-Backed Riskified is Valued at 4.3 BLN in NYSE Debut
FoxBusiness: Fraud Protection Platform 'Riskified' Begins Trading on NYSE
Announcing Riskified's $165M Funding Round
Fortune Magazine: 25 Best Workplaces in New York
Calcalist: Riskified is the Most Promising Startup
Inc Magazine: Best Workplaces
Built In NYC: 100 Best Workplaces
TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Skills Required
- 2–3 years of experience in a technical, customer-facing role such as Product Sales Specialist, Solutions Engineer, Sales Engineer, Technical Support, or Implementation
- Experience ideally touching ecommerce, payments, or fraud
- Comfort with APIs and basic web or ecommerce architecture
- Strong communication skills and ability to explain technical concepts to non-technical audiences
- Motivation by results and comfort with quota or performance-based compensation
- Proactive, curious mindset and willingness to learn new products
- Ability to manage multiple priorities across several merchant engagements
- Fluency in English
- Based in Australia
- Willingness to travel occasionally for merchant and internal meetings
- Additional languages
What the Team is Saying
Riskified Compensation & Benefits Highlights
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Affordable Benefits — Medical coverage starts on day one with the company covering the majority of premiums for employees and dependents, and basic dental and vision are listed as 100% employer‑paid for U.S./NYC roles. Mental‑health resources and HSA matching are also highlighted.
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Retirement Support — U.S. roles include a 401(k) with company matching and immediate vesting. Region‑specific retirement programs (such as pension and Keren Hishtalmut in Israel) are also noted.
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Leave & Time Off Breadth — PTO is described as roughly 20–30 days depending on arrangement, with additional company‑wide recharge periods. Some listings also mention sick/mental‑health days and volunteer time.
Riskified Insights
What We Do
Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
Why Work With Us
Riskified empowers businesses to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our members are proud to work on products that provide innovative solutions to real-world problems. It’s an exciting and collaborative environment, and the company invests just as much in its employees as it does in its clients.
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Riskified Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy allows employees to work both at home and in our office to provide flexibility and enhance collaboration amongst teams. Our NYC team works in a hybrid work model of 3 days in office and 2 days remote.
