The Role
Serve as the technical pre-sales subject matter expert for HPE solutions: qualify opportunities, design end-to-end data center and hybrid cloud architectures, produce BOMs and proposals, deliver demos/POCs/trainings, enable channel partners, and coordinate with sales and HPE teams to drive adoption and ensure project execution.
Summary Generated by Built In
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Key ResponsibilitiesTechnical Pre-Sales Support
- Act as the technical subject matter expert for HPE solutions, including Servers, Storage, Networking, Hyperconverged Infrastructure, Hybrid Cloud, and Data Center solutions.
- Support the sales team in qualifying opportunities and addressing customer technical requirements.
- Conduct solution presentations, product demonstrations, workshops, and technical discussions for partners and end customers.
- Develop solution architectures, bill of materials (BOMs), and technical proposals.
- Assess customer environments and recommend appropriate HPE solutions.
- Design end-to-end infrastructure solutions aligned with customer business objectives.
- Provide sizing, configuration, and architecture recommendations.
- Assist in preparing RFP, RFQ, and RFI responses.
- Support channel partners with technical training and solution positioning.
- Conduct partner enablement sessions on HPE products, tools, and technologies.
- Collaborate with HPE technical teams to stay updated on product roadmaps and new offerings.
- Work closely with HPE Business Managers and Account Managers to identify new opportunities.
- Assist in creating proof-of-concepts (POCs) and pilot deployments.
- Drive adoption of strategic HPE solutions and initiatives.
- Support demand generation events, webinars, and customer engagements.
- Engage with HPE technical teams for complex solution designs and escalations.
- Coordinate with sales, operations, services, and support teams to ensure seamless project execution.
- Maintain strong relationships with HPE stakeholders and channel partners.
- Bachelor's degree in engineering, Information Technology, Computer Science, or related field.
- 4-8 years of experience in IT infrastructure pre-sales, solution architecture, or technical consulting.
- Strong knowledge of enterprise data center technologies.
- Experience with HPE product portfolio and solutions.
- Excellent presentation, communication, and customer-facing skills.
- HPE ASE (Accredited Solutions Expert) or ATP certifications.
- Knowledge of virtualization technologies (VMware, Hyper-V).
- Experience with Hybrid Cloud, Backup, Disaster Recovery, and Data Protection solutions.
- Familiarity with networking, storage, and server technologies.
- HPE ProLiant Servers
- HPE Synergy
- HPE BladeSystems
- HPE Alletra
- HPE Nimble Storage
- HPE StoreOnce
- SAN and NAS Technologies
- HPE Aruba Networking
- Switching and Wireless Solutions
- VMware vSphere
- Microsoft Hyper-V
- Hybrid Cloud Solutions
- Containers and Kubernetes (preferred)
- Solution Selling
- Customer Relationship Management
- Technical Presentation Skills
- Stakeholder Management
- Problem Solving and Troubleshooting
- Time Management
- Team Collaboration
- Technical Win Rate
- Revenue Influenced
- Solution Design Accuracy
- POC Conversion Rate
- Partner Enablement Metrics
- Customer Satisfaction Scores
- Certification and Technical Readiness
- Response Time for Technical Support Requests
Experience Range: 4-8 Years
Designation: Pre-Sales Engineer / Senior Pre-Sales Engineer
Skills Required
- Bachelor's degree in Engineering, Information Technology, Computer Science, or related field
- 4-8 years experience in IT infrastructure pre-sales, solution architecture, or technical consulting
- Strong knowledge of enterprise data center technologies
- Experience with HPE product portfolio and solutions
- Excellent presentation, communication, and customer-facing skills
- Experience with HPE ProLiant, HPE Synergy, HPE BladeSystems
- Experience with HPE Alletra, HPE Nimble Storage, HPE StoreOnce, SAN and NAS technologies
- Experience with HPE Aruba Networking, switching and wireless solutions
- Experience with VMware vSphere and Microsoft Hyper-V
- Hybrid Cloud solutions experience
- Backup, Disaster Recovery, and Data Protection experience
- HPE ASE or ATP certifications
- Containers and Kubernetes experience
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
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The Company
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
