About this opportunity:
BNEW RCE Lab Operations is part of Business Area Networks. We provide lab infrastructure, networks, and hardware services that enable R&D teams to configure and run design and test environments, with delivery from Sweden and regional labs worldwide.
Hardware Management (HWM) provides hardware asset management for R&D. We use OKRs to help R&D make data-driven decisions and manage the full lifecycle of assets to maximize return on investment.
We value collaboration, transparency, business understanding, diversity, and living Ericsson Values and Principles.
As our Solution Architect, you will provide observability services to R&D and Lab Operations, lead a global team, and work closely with labs, stakeholders, and partner functions across Ericsson.
We are looking for a Solution Architect to refine and extend the architecture of our global observability and monitoring platform: COS (Central Observability System).
COS is used daily by thousands of developers and testers worldwide. You will drive key architectural decisions and help set direction for the engineering team.
You will define COS architecture principles, standards, and patterns, translate stakeholder needs into a target architecture and roadmap, and explore how AI can add value in both architecture and operations.
You don't need to be a data scientist, but you enjoy automation and using data to improve systems.
What you will do
- Promote "observability by design" across development.
- Own the cloud-native microservice architecture, ensuring availability, scalability, performance, and security from the start.
- Enable AI in observability/telemetry (e.g., anomaly detection, failure prediction, automated RCA) to support faster data-driven decisions.
- Guide implementation using unified telemetry standards (OpenTelemetry/OTel) and establish data ownership across sources.
- Ensure the service follows SRE standards for stability, scalability, and high availability.
- Partner with Service Operations on SLA follow-up and drive security/compliance (risk assessments, vulnerability scans).
The skills you bring
- A proactive problem-solver who balances technical expertise with structured delivery.
- Proven experience designing cloud-native system architectures, with hands-on knowledge of much of the COS stack (e.g., Golang, Svelte, Docker/K8s, Cortex, tracing, Postgres/Cassandra/Kafka).
- Comfortable as an internal SME: turn complex needs into clear architectural choices and communicate the "why" to technical and non-technical audiences.
- Experience working with CI/CD pipelines and automation.
- Strong security mindset; able to embed governance, risk, and compliance into architecture and delivery.
- Familiarity with observability tools (e.g., Grafana, Prometheus, Loki) is a plus; Ericsson experience is a bonus.
- "All academic credentials must be from recognized and accredited institutions and are further subject to verification."
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 783245
Skills Required
- Proven experience designing cloud-native system architectures
- Hands-on knowledge of COS stack technologies (e.g., Golang, Svelte, Docker, Kubernetes, Cortex, tracing, Postgres, Cassandra, Kafka)
- Experience working with CI/CD pipelines and automation
- Strong security mindset; embed governance, risk, and compliance into architecture and delivery
- Familiarity with SRE standards for stability, scalability, and high availability
- Experience translating stakeholder needs into target architecture and roadmaps and communicating to technical and non-technical audiences
- Experience leading or managing global engineering teams
- Familiarity with observability tools (Grafana, Prometheus, Loki) and AI-enabled observability (anomaly detection, RCA) is a plus
- Academic credentials must be from recognized and accredited institutions (subject to verification)
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
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Retirement Support — 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
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Leave & Time Off Breadth — Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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