About this opportunity:
We are looking for a skilled Enterprise Architect to join the Architecture & Technology Board and play a key role in shaping and governing business process architecture and enterprise system alignment across Service Delivery. The successful candidate will collaborate with cross-functional teams to analyse, standardize, and optimize business processes, while driving coherence across enterprise platforms, applications, and architectural governance.
This role requires strong understanding of enterprise systems, business process architecture, software application ecosystems, and architecture governance practices to enable scalable, standardized, and transformation-driven delivery models.
What you will do:
- Analyse the existing Service Delivery application landscape, enterprise systems, and associated business processes
- Document and govern business processes, application interactions, APIs, and information flows across Service Delivery ecosystems
- Identify opportunities for process simplification, standardization, automation, and optimization within the SD IT landscape
- Define and maintain enterprise business architecture models, process maps, application interaction flows, and architecture artifacts using tools such as ARIS, LeanIX, ArchiMate, or similar
- Drive alignment across enterprise platforms including CRM, project and portfolio management, risk management, workflow systems, and custom-built applications
- Collaborate with Service Engineering and application teams to ensure alignment between business processes, application architecture, and implementation approaches
- Contribute to enterprise architecture standards, integration patterns, governance frameworks, and software engineering best practices
- Participate in Architecture & Technology Board reviews and governance decision-making processes
- Collaborate with stakeholders across Service Delivery, Enterprise organizations, and external units to drive architectural alignment and reuse
- Ensure lifecycle management and continuous evolution of business process architecture within the SDLC ecosystem
- Stay current with evolving enterprise architecture practices, business process methodologies, software architecture trends, and digital transformation initiatives
The skills you bring:
- Proven experience as an Enterprise Architect, Business Process Architect, or similar architecture leadership role
- Should have 10+ years of relevant experience
- Strong understanding of business process modelling, enterprise systems, software application architecture, and governance frameworks
- Good understanding of software development lifecycle (SDLC), integration architectures, APIs, microservices, and enterprise application ecosystems
- Hands-on experience with enterprise architecture and modelling tools such as ARIS, LeanIX, ArchiMate, or similar
- Strong understanding of enterprise platforms such as CRM, workflow, project portfolio management, and risk systems
- Ability to influence stakeholders and drive alignment across business, engineering, and cross-functional teams
- Strong analytical, documentation, process optimization, and system-thinking capabilities
- Understanding of cloud-native application ecosystems and modern software engineering practices is a plus
- Relevant certifications (TOGAF, BPMN, ITIL, or equivalent) are a plus
- Should be familiar with Agile/DevOps etc.
- Should be familiar with data architecture and data flow
- Should possess excellent presentation and communication skills
- Familiarity with AI/ML concepts and their application in telecom
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 783750
Skills Required
- 10+ years of relevant experience in enterprise or business process architecture
- Proven experience as an Enterprise Architect or Business Process Architect
- Hands-on experience with enterprise architecture and modelling tools (ARIS, LeanIX, ArchiMate, or similar)
- Strong understanding of business process modelling and process mapping
- Strong understanding of enterprise systems, application architecture, integration architectures, APIs and microservices
- Experience with enterprise platforms (CRM, workflow systems, project and portfolio management, risk systems)
- Familiarity with software development lifecycle (SDLC), Agile and DevOps practices
- Ability to influence stakeholders and drive cross-functional alignment
- Strong analytical, documentation, and system-thinking capabilities
- Familiarity with data architecture and information/data flow design
- Understanding of cloud-native application ecosystems and modern software engineering practices
- Relevant certifications (TOGAF, BPMN, ITIL or equivalent)
- Familiarity with AI/ML concepts and their application in telecom
- Excellent presentation and communication skills
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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