Software Development Engineer in Test - SMTS

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
149K-246K Annually
Mid level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Own end-to-end quality for Salesforce AppExchange distributed systems. Design and execute functional, integration, UI, and API automation; create test plans; coordinate cross-product testing; monitor quality metrics; investigate production issues; and collaborate with developers, product managers, UX, customers, and scrum teams. The role also involves AI-assisted testing, on-call support, agile delivery, customer scenario analysis, and mentoring through code and design reviews.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience:
Salesforce is looking for a technically strong, energetic, and collaborative engineers to join the software engineering team for the AppExchange Go To Market App. This is a new platform transforming Salesforce’s AppExchange from a basic listing platform into a fully integrated, transactable marketplace — accelerating ISV sales and recovering lost revenue by giving partners a seamless way to sell and customers an easy way to purchase, deploy, and pay for solutions, all without manual intervention. You’ll help build a product that’s streamlined (a cohesive purchasing and billing experience with fewer manual touchpoints), scalable (faster time to market with reduced overhead), and flexible (supporting a wider range of pricing models, including consumption-based selling). You’ll be part of a team of outstanding engineers with quality top of mind, in an environment built on open communication, feedback, and continuous learning.
As a member on the AppExchange Go To Market App Quality Assurance Team, you will be accountable for the quality of a distributed system that crosses many products and business units, through all phases of the software delivery life cycle. You will own end to end quality of complex or highly ambiguous features, which requires a broad understanding of the distributed architecture and of all functionality owned by the scrum teams. You will use agile methodologies to plan, coordinate, and execute on Test Plans that result in automated tests, hands on tests and guidance to product teams. We are looking for a critical thinker with a natural curiosity to learn our customers’ business, use skills to extract user scenarios from conversations and data and then translate your findings into automatable test plans which either you or a member of the team will automate. A successful team member should have a strong quality approach and will ensure our customers receive high quality work. You will constantly find opportunities to share information and collaborate with other teams for the benefit of our customers, partners, and each other!
What You'll Actually Be Doing:

  • Master the Salesforce development process and codebase, in order to improve it
  • Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, scenarios, high impact projects, usability, and accessibility
  • Master clouds requirements (e.g. underlying tech stack, business usage, implementation)
  • Build end-to-end, cross cloud-impacting, integration automation (API and UI) with variegated organizations
  • Connect with customers to understand real-life usage, build test cases
  • Execute Testing with sophisticated org setup, multifaceted data shapes
  • Prioritize and drive cross-product testing
  • Advocate for customer improvements
  • Observe product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
  • Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
  • Evaluate and adopt AI-assisted testing approaches, such as generating test cases from requirements and analyzing test failures, and share what works with the scrum team.
  • Tackle production issues

You're Our Person If...

  • A related technical degree required
  • Participate in the team’s on-call rotation to address intricate problems in real-time and keep services operational and highly available
  • 4+ years experience in software engineering, quality engineering, usability, or business analysis
  • Highly proficient in Javascript and Java
  • Experience with automation (UI and Backend)
  • Grasp of Object Oriented Programming
  • Familiar with industry quality & usability practices
  • Proficient in writing functional automation (UI/API)
  • AI proficiency: Hands-on experience using AI tools (e.g., Cursor, Claude, GitHub Copilot) to speed up test design, automation development, debugging, and documentation. Apply sound judgment to validate AI-generated code and tests for accuracy, coverage, and security.
  • Ability to learn quickly and demonstrates problem-solving skills.
  • Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts
  • Experience with agile development methodology
  • Experience with developer tools like git, Maven and Eclipse IDE
  • Good grasp of relational databases and SQL

Your Impact:
Build a confirmed automation tech foundation that will guide engineering teams to build, execute, and be responsible for various different types of tests across the testing pyramid (#shiftleft). Design and delivers automation and automation framework for products with a quality approach and provide mentorship through code and design reviews for features delivered by other developers within their scrum team!
Benefits & Perks
Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information
Check out our Salesforce Engineering Site.
*IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES*

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • Related technical degree
  • 4+ years of experience in software engineering, quality engineering, usability, or business analysis
  • Highly proficient in JavaScript and Java
  • Experience with UI and backend automation
  • Knowledge of object-oriented programming
  • Familiarity with industry quality and usability practices
  • Proficiency writing functional UI and API automation
  • Hands-on experience using AI tools such as Cursor, Claude, or GitHub Copilot for testing and development
  • Ability to validate AI-generated code and tests for accuracy, coverage, and security
  • Ability to learn quickly and solve problems
  • Clear technical communication and cross-team coordination skills
  • Experience with agile development methodology
  • Experience with Git, Maven, and Eclipse IDE
  • Understanding of relational databases and SQL
  • Participation in the team's on-call rotation

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as robust, with strong medical, dental, vision, and mental-health support. Offerings include multiple plan options and confidential counseling through Lyra for employees and eligible dependents.
  • Parental & Family Support — Family benefits stand out, with substantial paid parental leave for primary and secondary caregivers. Additional resources include fertility assistance, adoption and surrogacy support, and subsidized backup care.
  • Leave & Time Off Breadth — Time-off programs are broad, featuring flexible or unlimited PTO for many salaried roles. Paid volunteer days and early PTO accrual for hourly employees further enhance overall time-away flexibility.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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