Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.
Riskified is proud to work with incredible companies in virtually all industries including Booking.com, Acer, Gucci, Lorna Jane, GoPro, and many more.
We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
About the Role
The Dispute Team owns what happens after a chargeback lands. We build Dispute Resolve and the Chargeback Management System (CBMS): the platform through which merchants and Riskified's own dispute operators receive chargebacks, decide whether to fight them, generate compelling evidence, submit it to the bank through payment gateways, and track the outcome to financial close.
Our domain is the full dispute lifecycle: pre-dispute alerts, chargeback ingestion and order matching, a rules-based representment decision engine, evidence generation (templated and LLM-based), gateway submission, second chargebacks and arbitration, and reimbursement when Riskified carries the liability. Under the hood this is an event-driven system of Scala and TypeScript (NestJS) microservices on Kafka, backed by CockroachDB and Elasticsearch, with a React console on top.
This role requires strong technical execution paired with genuine curiosity about how card-network disputes work.
What You'll Be Doing
- Build the dispute platform: Design, develop, and maintain the services that ingest chargebacks, decide on representment, generate evidence, and submit disputes to payment gateways, with the reliability a money-moving flow demands.
- Drive AI into compelling evidence: Extend our LLM-based evidence generation, turning a per-category, per-gateway problem into one AI capability that scales across dispute types and providers.
- Embrace modern workflows: Actively use agentic coding tools and AI-assisted workflows to raise team velocity and code quality.
- Bridge tech and business: Partner with Product, dispute operations, and payments domain experts to translate card-network rules, liability logic, and merchant configuration into clean software architecture.
- Own production end to end: Ship daily through modern CI/CD, own the health of your services in production, and investigate real merchant cases when a chargeback did not go where it should have.
- Shape the roadmap: Take an active part in planning the team's roadmap and products.
Qualifications
- B.Sc. in Computer Science or equivalent certifications
- 3+ years of proven experience in hands-on server-side coding
- Proven experience with server-side development languages, such as TypeScript, Scala, Java, C#, or Kotlin
- Hands-on experience in a recent frontend framework (React, Vue, etc.)
- Proven experience in full-stack development, with proficiency in both frontend and backend technologies
- Strong business context orientation with the capacity to understand domain workflows in risk, fintech, or eCommerce
- Demonstrated experience building APIs, microservices, and integration layers with databases (SQL/NoSQL) and cloud services (AWS/GCP)
- Passionate about leveraging AI coding assistants and agentic tools in daily development workflows
- Experience incorporating LLMs or agentic frameworks directly into customer-facing products - advantage
- Independent self-learner, proactive problem solver, and strong team player
Life at Riskified
We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.
Our Tel-Aviv team is currently working in a hybrid of remote and in-office work. We have recently moved to our new space in Tel Aviv - check it out here!
Some of our Tel Aviv Benefits & Perks:
- Equity for all employees, Keren Hishtalmut, pension
- Private medical insurance, extra time off for parents and caregivers
- Commuter and parking benefits
- Team events, fully-stocked kitchen,lunch stipend, happy hours, yoga, pilates, functional training, basketball, soccer
- Wide-ranging opportunities to volunteer and make an impact
- Commitment to your professional development with global onboarding, skills-based courses, lunch & learns
- Awesome Riskified gifts and swag!
In the News
Geektime: Riskified Goes Public
Walla!: Happy Hour at the Riskified Offices
Geektime Insider: A look at Riskified Tel Aviv
Globes: Riskified to contribute the highest amount up to date to Tmura
Globes: Riskified is among Israel’s fastest growing companies
TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site
Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Skills Required
- B.Sc. in Computer Science or equivalent certifications
- 3+ years of hands-on server-side coding experience
- Experience with server-side development languages such as TypeScript, Scala, Java, C#, or Kotlin
- Hands-on experience with a recent frontend framework such as React or Vue
- Full-stack development proficiency across frontend and backend technologies
- Understanding of risk, fintech, or eCommerce domain workflows
- Experience building APIs, microservices, database integration layers, and cloud services
- Experience with SQL or NoSQL databases and AWS or GCP cloud services
- Interest in using AI coding assistants and agentic tools in daily development
- Experience incorporating LLMs or agentic frameworks into customer-facing products
- Independent learning, proactive problem-solving, and teamwork
What the Team is Saying
Riskified Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision insurance begin on the first day, with mental‑health support and wellness resources also highlighted. This early eligibility and breadth indicate a robust healthcare foundation.
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Retirement Support — U.S. roles include a 401(k) with company matching and immediate vesting, while Israel packages include pension contributions and Keren Hishtalmut. Safe‑harbor details (e.g., 100% up to 4% of pay) underscore a structured approach to long‑term savings.
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Equity Value & Accessibility — Equity is offered to all employees, expanding total compensation beyond base pay. Some materials also reference employee stock purchase participation in certain locations.
Riskified Insights
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What We Do
Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more. We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.
Why Work With Us
Riskified empowers businesses to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our members are proud to work on products that provide innovative solutions to real-world problems. It’s an exciting and collaborative environment, and the company invests just as much in its employees as it does in its clients.
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Riskified Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy allows employees to work both at home and in our office to provide flexibility and enhance collaboration amongst teams. Our NYC team works in a hybrid work model of 3 days in office and 2 days remote.
