Our Team:
The Chewy+ Loyalty team builds customer-facing membership experiences that help pet parents discover value, manage their plan, earn and use rewards, and engage with personalized benefits across Chewy. We own the frontend experiences and platform integrations behind signup, member dashboards, savings, rewards, offers, renewals, cancellations, and related service flows.
Our work spans React and Next.js experiences, reusable UI packages, GraphQL and REST integrations, generated clients, observability, and close collaboration with backend service teams. We are a product-minded engineering team that starts with customer and business outcomes, then designs reliable experiences to support them. We value production ownership, CI/CD, pragmatic technical decisions, and continuous learning.
Your Role:
As a Frontend Software Engineer on the Chewy+ Loyalty team, you will design, build, and improve customer-facing experiences that directly shape the Chewy+ member journey. You will work across React-based UI, shared component libraries, API integrations, client-side data flows, testing, observability, and production support.
You will not be expected to own backend service development, but you should be comfortable reasoning about API contracts, data models, latency, resiliency, and system behavior when designing frontend solutions. Your work will help millions of pet parents get more value from Chewy through membership benefits, rewards, savings, and personalized experiences.
What You'll Do:• Design, develop, and implement scalable, resilient, customer-facing frontend solutions.• Build and enhance front-end components using technologies such as React, JavaScript, TypeScript, HTML, and CSS.• Build, maintain, and evolve reusable React/TypeScript component libraries that align with Chewy's design system and support consistent customer experiences across Loyalty surfaces.• Integrate with REST and GraphQL APIs, generated clients, and backend service contracts.• Collaborate with backend engineers on API design, data flow, error handling, latency, resiliency, and end-to-end system behavior.• Participate in architecture and code reviews to help deliver high-quality, maintainable code.• Participate in Scrum ceremonies, including backlog refinement, sprint planning, demos, and retrospectives.• Contribute to frontend architecture, shared UI patterns, testing strategy, observability, deployment pipelines, and operational excellence.• Follow enterprise architecture, accessibility, security, and coding standards.• Participate in on-call rotations and contribute to production support, incident response, troubleshooting, and issue resolution.• Guide and mentor junior engineers through technical design, code reviews, and engineering best practices.
Minimum Qualifications:• 4+ years of programming experience with front-end technologies, including React, JavaScript, TypeScript, HTML, and CSS.• Experience building customer-facing web applications with reusable React/TypeScript components and modern frontend patterns.• Experience integrating with REST and/or GraphQL APIs.• Ability to reason about API contracts, data models, latency, reliability, and downstream dependencies when designing frontend solutions.• Strong understanding of algorithms, data structures, and browser fundamentals.• Experience building high-performing, scalable user experiences.• Ability to think independently and break down product requirements into well-defined technical tasks.• Bachelor's degree in Computer Science, a related field, or equivalent work experience.• Experience monitoring production environments, troubleshooting issues, triaging incidents, and contributing to resolution.
Preferred Qualifications:• Experience with Next.js, React Query, Apollo GraphQL, or similar frontend frameworks and data-fetching tools.• Experience with Playwright or similar automated testing tools.• Experience with GraphQL, OpenAPI, generated clients, or API contract testing.• Experience with AWS or similar cloud platforms.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 4+ years programming experience with frontend technologies (ReactJS, JavaScript, HTML, CSS)
- Experience developing and integrating RESTful APIs using Java and frameworks like Spring Boot or Spring Web Flux
- Experience working with SQL databases such as Postgres
- Strong understanding of algorithms and data structures
- Experience with high-performing, scalable systems
- Ability to think independently and break down product requirements into well-defined tasks
- Bachelor's degree in computer science or related field or equivalent experience
- Experience monitoring production environments, troubleshooting, triaging and addressing production issues
- Experience designing, building and deploying backend solutions using Java
- Experience with Playwright or similar automated testing tools
- Experience with AWS or similar cloud platforms
- Experience developing CI/CD pipelines in Jenkins or similar tool
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.



















