Software Engineer, Developer Experience - Moveworks

Company Description
Moveworks
Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.
Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.
Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company's 2025 Most Innovative Companies and Inc's Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft's 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.
In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow's leading workflow automation with Moveworks' Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.
By joining our team, you'll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.
Come Join Us!
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Developer Experience team sits within Moveworks' Platform org, but operates with a vertical mandate: we build products and platforms that serve developers - specifically the developers at Moveworks customer environments who are building on top of the Moveworks Agentic AI platform.
Our north star is supply. Every developer we enable, every integration they ship faster, every higher-quality skill or workflow they publish - that compounds into more value for the employees who rely on the assistant every day. More builders → more things built → better assistant → more demand. We own that flywheel.
We build platforms first, and products on top. As an SE on this team, you'll work across the full stack - from backend services to polished web UIs - and you'll feel the impact of your work directly in the hands of developers using the platform.
As a Software Engineer on the Developer Experience team, you are a product builder. You own features end-to-end - from the first design sketch to a shipped, production-quality experience. You move fast, think about the developer using your product, and don't wait for someone else to tell you what good looks like.
You're comfortable working across the stack, have an instinct for what makes a great developer experience, and care about the details - visual polish, interaction quality, API ergonomics - as much as you care about correctness and scale. You bring energy and speed to the team without cutting corners on quality.
What You'll Do

• Build end-to-end product features across the full stack - React web UIs, backend APIs, and the services that connect them
• Own developer-facing product surfaces: IDE-like tooling, configuration UIs, onboarding flows, debugging and observability interfaces, and agentic developer tools
• Contribute to the platform services your products depend on - you understand what's underneath and can go deeper when needed
• Bring strong UX and design sensibility to everything you ship - layout, interaction, information hierarchy, and developer ergonomics all matter
• Move fast: prototype quickly, validate with developers, iterate, and ship to production with high quality
• Work directly with product, design, and ML engineers to define what to build, not just how to build it
• Identify rough edges in the developer experience and fix them - sometimes the most important work isn't on the roadmap yet

The best engineers at this level on the Developer Experience team are rare: technically strong across the stack, fast, and genuinely obsessed with the quality of what they ship. You don't need to be the deepest systems thinker on the team - that's what the Staff engineers are here for. What you bring is product instinct, execution speed, and the ability to make something that developers actually love using. You raise the quality bar on everything you touch, from the code to the experience.
Qualifications

• 3+ years of professional software engineering experience with meaningful full-stack product work
• Strong frontend fundamentals - React (or equivalent), component architecture, state management, and an eye for UI quality and interaction design
• Solid backend engineering fundamentals - REST API design, service communication, data modeling
• Python and/or Go for backend development
• Product sense and UX instinct - you think about the person using what you're building, not just the spec
• Speed and ownership: you can take a fuzzy problem, make it concrete, and ship something real without a lot of hand-holding
• Strong communication skills across product, design, and engineering

Nice to have:

• Experience building developer tooling, SDKs, documentation platforms, or other developer-facing products
• Exposure to agentic AI products or LLM-powered features
• Eye for design - Figma fluency or ability to contribute to design decisions beyond just implementation

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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