Software Engineer, CX

Posted Yesterday
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Pune, Mahārāshtra, IND
In-Office
Mid level
Cloud • Software • Analytics
The Role
Full-stack developer responsible for designing, building, testing, and maintaining Java/Node-based scalable microservices and front-end components. Collaborate in agile teams to implement features, fix bugs, ensure enterprise-grade quality, write unit/system tests, and deploy containerized applications on AWS/Kubernetes.
Summary Generated by Built In

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about? 

In NiCE as a Full-stack Developer, you will be responsible for designing, developing, testing, and maintaining scalable and efficient Java / Node based applications that meet business requirements. You will collaborate closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions. Your role involves writing clean, well-structured, and maintainable code following best practices and coding standards. Additionally, you will debug and troubleshoot application issues, ensuring optimal performance and user experience. 


How will you make an impact?  

  • Develop quality, proficient and enterprise grade solutions 
  • Test your code using Unit/System tests and automation 
  • Work as a member of an agile team to enhance and improve software written in Java Spring-boot
  • Develop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment, and platform implications. 
  • Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practices 
  • Demonstrates ability to write efficient code for handling inter-process communications. 
  • Fix bugs and care about enterprise grade quality 
  • Work as part of the development team towards the application in an aggressive deadline 
  • Implementation of software features according to design 
  • Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools 

Have you got what it takes?  

  • Degree in Computer Science or a related discipline (BE/BTech/MTech/MCA) 
  • Must: 3-4 years hands-on software development experience with Full stack development – JAVA, NodeJS, TypeScript  
  • Software development experience in Java, Java-Spring, Hibernate, Linux, Maven, Git 
  • Strong knowledge of Java, SpringBoot Microservices and AWS
  • Strong knowledge of Node.js 
  • Proficient in JavaScript or TypeScript , AngularJS
  • Experience with docker containers running on Kubernetes 
  • Excellent communication skills 
  • Excellent problem-solving skills 
  • Good to have - Hands-on experience with AWS cloud technologies 
  • Open to learn new tech stack as need be 
  • Working knowledge of unit testing. 
  • Working knowledge of object-oriented software design. 
  • Desire to work in a fast-paced environment. 
  • Experience with implementation of Data structure and algorithms. 
  • Excellent spoken/written English. Self-driven with a strong sense of ownership 
  • Friendly disposition; work effectively as a team player 
  • Work as part of the development team towards the application. Adhere and contribute to software best engineering practices. 
  • Self-motivated and fast learner with a strong sense of ownership and drive 


Bonus Experience: 

  • Experience with Jira 
  • Experience in Snowflake 
  • Experience with automation/testing tools 
  • Experience with/knowledge of agile development processes 
  • Experience as a technical or team lead or equivalent experience 
  • Experience in contact center domain 
  • Experience working in a CI/CD Environment 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 


Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID:  11532
Reporting into: Tech Manager 
Role Type: Individual Contributor 


About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Skills Required

  • Degree in Computer Science or related discipline (BE/BTech/MTech/MCA)
  • 3-4 years hands-on full-stack development experience (Java, NodeJS, TypeScript)
  • Software development experience with Java, Java-Spring, Hibernate, Linux, Maven, Git
  • Strong knowledge of Java, Spring Boot microservices and AWS
  • Strong knowledge of Node.js
  • Proficient in JavaScript or TypeScript and AngularJS
  • Experience with Docker containers running on Kubernetes
  • Working knowledge of unit testing
  • Working knowledge of object-oriented software design
  • Experience implementing data structures and algorithms
  • Excellent communication and problem-solving skills
  • Self-driven with a strong sense of ownership
  • Hands-on experience with AWS cloud technologies
  • Experience with Jira
  • Experience with Snowflake
  • Experience with automation/testing tools
  • Experience with agile development processes
  • Experience as a technical or team lead
  • Experience in contact center domain
  • Experience working in a CI/CD environment

NICE Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.

  • Healthcare Strength Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
  • Retirement Support A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
  • Flexible Benefits Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.

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The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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