Specialist Software Engineer, CX

Posted 11 Days Ago
Be an Early Applicant
Pune, Mahārāshtra, IND
In-Office
Senior level
Cloud • Software • Analytics
The Role
Design and deliver end-to-end low- and high-level architecture for enterprise CX products. Lead full-stack Java development, cloud-native and microservices solutions, collaborate with multiple scrum teams and global stakeholders, and ensure scalable, maintainable SaaS deployments with high quality through CI/CD and test automation.
Summary Generated by Built In

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

  • Responsible for the Low-Level Design for Line of Business products - end to end. Reporting to the Tech Manager and working closely with all the engineering functions and the scrum teams.
  • This role requires strong Java full-stack expertise, along with experience in cloud-native development, enterprise architecture, and Agile delivery
  • Play a key role in fostering innovation and ensuring adoption of new technologies as needed.
  • Deliver high quality enterprise products that is used by millions of users.
  • In-depth technical understanding of enterprise software architecture and being familiar with industry high industry technology standards.

How will you make an impact?

  • Working with several scrum teams and actively involved in the design of multiple features in parallel
  • Drive continuous improvement
  • Taking an active part in envisioning of next gen plans to achieve longer term strategic objectives of the organization
  • Working with teams in multiple geo locations
  • Work with the line of business to define the product roadmap and strategy.
  • Prepare High- & Low-Level technical designs and architecture to ensure quality, scalability, and maintainability

Have you got what it takes?

  • Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
  • 8-11 years of software development experience in backend and frontend technologies.
  • Substantial capabilities in the domain analyses information and deduces conclusions within the professional space, seen as a professional by his team and peer community. Has high attention to details and works well in a dynamic and intense environment.
  • Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
  • Experience in high performance, highly available and scalable systems
  • Experience developing and supporting hosted and/or multi-tenant software delivered as-a-Service (SaaS).
  • Strong experience with Java, J2EE, Spring, Spring Boot, Hibernate, REST APIs, and JSON. Experience building multi-tier enterprise applications with MySQL or similar databases
  • Familiarity with AWS, Azure, or Google Cloud, as well as microservicesand cloud-native development
  • Frontend experience with Angular, JavaScript, HTML5, CSS3, and responsive UI development Ability to build reusable componentsand translate designs into production-ready code.
  • Deep Knowledge and experience with software design patterns and how they can be incorporated into software design.
  • Excellent interpersonal skills, demonstrated ability to influence others, especially in sensitive or complex situations
  • Hands-on experience with Continuous Integration / Continuous Delivery (CI/CD) is an advantage.
  • Experience with Test-Driven Development (TDD)and test automation at unit and system levels (for example JUnitKarma).
  • Exposure to AI-powered engineering solutions, including LLMs, agents, and automation-driven workflows and exposure to create AI Agents in Claude Code or GitHub Copilot.
  • Experience working effectively in a global environmentand within a complex matrix organization.

What’s in it for you?

  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

  • At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 

Requisition ID: 11335
Reporting into:
Manager
Role Type: Specialist Software Engineer

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Skills Required

  • Bachelor/Master in Computer Science, Electronic Engineering, or equivalent
  • 8-11 years of software development experience (backend and frontend)
  • Strong experience with Java, J2EE, Spring, Spring Boot, Hibernate
  • Design and implement REST APIs and work with JSON payloads
  • Experience building multi-tier enterprise applications with MySQL or similar databases
  • Familiarity with AWS, Azure, or Google Cloud
  • Experience with microservices and cloud-native development
  • Frontend experience with Angular, JavaScript, HTML5, CSS3 and building reusable components
  • Experience developing high-performance, highly available, and scalable SaaS systems
  • Experience preparing high- and low-level technical designs and enterprise architecture
  • Experience with Test-Driven Development (TDD) and test automation (for example JUnit, Karma)
  • Hands-on experience with Continuous Integration / Continuous Delivery (CI/CD)
  • Exposure to AI-powered engineering solutions, LLMs, agents, and AI agents (e.g., Claude Code, GitHub Copilot)
  • Experience working in a global, matrixed organization and with distributed teams

NICE Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.

  • Healthcare Strength Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
  • Retirement Support A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
  • Flexible Benefits Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.

NICE Insights

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The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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