Principal Software Engineer, CX

Posted 5 Days Ago
Be an Early Applicant
Pune, Mahārāshtra, IND
In-Office
Expert/Leader
Cloud • Software • Analytics
The Role
Design, develop, and maintain NiCE software platform using AWS and Java. Analyze requirements, create technical specifications, implement features, lead architecture discussions, mentor junior engineers, enforce coding standards, and participate in code reviews.
Summary Generated by Built In

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Principal Software Engineer designs, develops and maintains the NiCE software platform. Key responsibilities include all tires of NiCE technology, including design and development of NiCE products and features. The Principal Software Engineer will also mentor junior staff members and may be asked to propose cross-disciplinary architectural solutions to difficult problems.

 

How will you make an impact?

Designing, developing, and maintaining software applications using AWS and Java technologies.

Collaborating with team members to analyze requirements, develop technical specifications, and implement solutions.

Providing technical guidance and support to junior members.

Ensuring adherence to coding standards and best practices.

Contributing to the team's overall success by actively participating in code reviews, design discussions, and problem-solving efforts.

 

Have you got what it takes?

Bachelor’s degree in computer science/engineering, or related field.

Strong AWS and Java proficiency.

14+ years' experience as a Software Engineer.

Excellent problem-solving, analytical, and communication skills.

Proven track record of leading and mentoring teams.

Deep understanding of software design patterns and best practices.

.

 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.


Reporting into:
Tech Manager, CX
Role Type: Individual Contributor

Requisition number: 11309


About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


Skills Required

  • Bachelor's degree in computer science, computer engineering, or related field
  • Strong AWS proficiency
  • Strong Java proficiency
  • 14+ years experience as a Software Engineer
  • Proven track record of leading and mentoring teams
  • Deep understanding of software design patterns and best practices
  • Excellent problem-solving, analytical, and communication skills

NICE Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NICE and has not been reviewed or approved by NICE.

  • Healthcare Strength Benefits are described as broad and comprehensive, spanning medical, dental, vision, life, disability, and mental-health support. Added programs like FSA options and fitness stipends contribute to a well-rounded health and wellness offering.
  • Retirement Support A 401(k) is part of the package, sometimes paired with match details that are described as typical to stronger depending on role and time period. Employee stock participation is also positioned as an additional long-term wealth-building component for eligible roles.
  • Flexible Benefits Flexible work arrangements are emphasized, including hybrid setups and remote options for some roles. Flex scheduling, paid holidays, and paid sick time add to the perceived flexibility of the overall rewards package.

NICE Insights

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The Company
HQ: Hoboken, NJ
10,130 Employees
Year Founded: 1986

What We Do

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

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