About GlossGenius
GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.
About the Role
GlossGenius is building an agentic workforce: AI systems that act on behalf of appointment-based business owners, not just assist them. The engineers who join now will be the ones who architect it. We're hiring across two paths: product engineers who work at the intersection of AI capabilities and customer problems, shipping the features that put agentic tools directly in front of the businesses we serve; and platform engineers who build the scalable, reliable infrastructure that makes those AI products possible in the first place. Whichever path you're on, the expectation is the same: you build with AI as the default layer underneath how you work, not a tool you reach for occasionally.
What We Work With
We're open to engineers with different language backgrounds who are excited to grow. Our current stack:
- Kotlin (Micronaut, jOOQ), gRPC, protobuf
- TypeScript / JavaScript (React, Redux)
- React Native
- AWS, Kubernetes, Postgres, Terraform
- Linear
What You'll Do
- Architect and ship AI-powered features that change how service businesses operate: not wrappers around existing tools, but net-new capabilities that weren't possible before
- Build and maintain large-scale systems that process billions in payments and serve 120,000+ businesses, with reliability and performance as non-negotiables
- Use AI to architect, debug, write, and review code, and hold a higher bar for your own output because of it
- Own your work end to end: from technical design through production, with full accountability for what you ship and how it performs
- Build the platform infrastructure that lets product teams move faster: scalable, extensible systems that remove friction rather than create it
- Challenge how we build: when you see a faster path or a better architecture, you're expected to make the case and drive it
What We're Looking For
- 2+ years of professional software engineering experience, with demonstrated ownership of production systems, not just contributions to a team that owned them
- You use AI to architect, debug, write, and review code, and you've shipped AI-powered features or systems, not just used AI-assisted editors
- Move fast and make decisions: you don't wait for a fully scoped ticket to start thinking, you'd rather ship something real and iterate than spend weeks perfecting a plan
- Strong analytical instincts for efficiency, scalability, and system reliability, you think about what breaks at scale before it breaks in production
- Entrepreneurial ownership mindset, you treat the problems you're assigned as yours to solve, not tasks to complete
- Collaborative by default, you make the engineers around you better, not just the code you personally write
Benefits & Perks
- Flexible PTO
- Competitive health & dental insurance options, with premiums partially or fully covered by GG
- In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
- Fertility and adoption benefits via Carrot
- Generous, fully-paid parental leave policy
- 401k benefit - employees are eligible to contribute starting day 1 of employment
- Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
- Pre-tax commuter benefits
- Dependent Care FSA
- Home office support
Personal Information: Notice at Collection for Employees and Applicants
Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.
GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.
Skills Required
- 2+ years of professional experience in software development
- Bachelor's degree in Computer Science or related field
- Experience building with AI/ML APIs or LLMs
What the Team is Saying
GlossGenius Compensation & Benefits Highlights
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Healthcare Strength — Coverage is described as comprehensive across medical, dental, vision, mental-health support, and FSAs, with premiums fully or partially covered depending on plan. Access to wellbeing resources like Wellhub further reinforces overall health support.
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Parental & Family Support — Paid parental leave is characterized as generous and fully paid, supplemented by fertility and adoption benefits through partners such as Carrot and Kindbody. Family medical leave is also indicated in the benefits overview.
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Leave & Time Off Breadth — Time away is positioned as unlimited or flexible PTO with paid holidays and sick time. Feedback suggests hybrid/remote options make time-off use more practical across roles where offered.
GlossGenius Insights
What We Do
GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.
Why Work With Us
We have product-market fit and a passionate customer base.The opportunities ahead are limitless. Our culture is empowering, fast-paced, and challenging. If you're seeking an intellectually curious workplace with space to learn and grow, you're in the right place.
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GlossGenius Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
GlossGenius is committed to a collaborative environment where employees have flexibility in work arrangements, while also maintaining a headquarters in New York City. Our NYC-based employees work onsite 2 days a week in our beautiful USQ office.
