Software Development Manager, Platform Engineering

Posted 57 Minutes Ago
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Boston, MA, USA
Hybrid
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Lead a team of full-stack engineers building Chewy’s engineering platforms and scalable development and testing environments. Recruit, mentor, and manage engineers; guide technical decisions; prioritize investments and roadmaps; review implementations; promote engineering, testing, Agile, and deployment best practices; and collaborate across technical and business organizations.
Summary Generated by Built In
Job Description:
Our Opportunity:
Chewy is hiring a Software Development Manager for our Platform Engineering team in Boston, MA. This is a leadership position with exposure across the business, influencing the vision and implementation of high profile architecture, design and features for teams across the company. Chewy has a operational, DevOps and AI technology footprint. In this role you will lead a team of strong full stack engineers to build services for all of Chewy to help the whole company run services well. The role will have wide visibility in the technology & business organization of Chewy.
What You'll Do:
  • Manage a team of full stack software engineers to building Chewy's engineering platforms
  • Recruit and hire new engineers and mentor the growth of the existing team
  • Drive technical decisions and work across technical and non-technical organizations to prioritize and drive engineering investments.
  • Review implementations, provide feedback for individual contributors
  • Establish strong working relationships at all organizational levels and across functional teams
  • Collaborate on design and implementation of scalable environments for development and testing
  • Identify and manage priorities within the context of Team objectives, drive 1-year plans.
  • Work with others in Engineering Management to drive best practices in software development, testing, and production deployment

What You'll Need:
  • Bachelor's Degree (MIS or CS preferred) or equivalent work experience
  • Demonstrated history of implementing and managing significant software development projects (APIs, data stores, rules engines, scaling web application development)
  • Ability to turn complex challenges into organized, scaling, technical solution
  • 6+ years of experience in Software Development as a software engineer
  • 1+ years of experience in Engineering Management, experience managing a 6+ person team through multiple release cycles.
  • Solid fundamental background in testing disciplines (e.g. APIs, Functional UI testing, Performance testing, data-oriented systems test, distributed systems, etc)
  • Familiarity with different technology stacks including both static and dynamic programming languages (we primarily use Java, but are not limited to Java/JVM tools), as well as building data pipelines.
  • Proven delivery experience working under an Agile/Scrum methodology
  • Must be more than proficient at both written and spoken English

Bonus:
  • Experience driving cross-team engineering excellence initiatives
  • Understanding of Continuous Integration/Continuous Delivery
  • Experience building applications using AWS services

  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Skills Required

  • Bachelor’s degree, preferably in MIS or Computer Science, or equivalent work experience
  • 6+ years of software development experience as a software engineer
  • 1+ year of engineering management experience
  • Experience managing a team of 6 or more people through multiple release cycles
  • Experience implementing and managing significant software development projects, including APIs, data stores, rules engines, and scalable web applications
  • Strong understanding of software testing disciplines, including API, functional UI, performance, data-oriented systems, and distributed systems testing
  • Familiarity with static and dynamic programming languages, Java or JVM tools, and data pipelines
  • Proven delivery experience using Agile or Scrum methodologies
  • Proficiency in written and spoken English
  • Experience driving cross-team engineering excellence initiatives
  • Understanding of Continuous Integration and Continuous Delivery
  • Experience building applications using AWS services

What the Team is Saying

Amy
Olivia
Mark
Joyce
Michael
Sumit
Victoria Kenney
Crystal

Chewy Compensation & Benefits Highlights

How does Chewy ensure its pay and bonus plans are competitive?

Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.

Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions. 

  • Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
  • Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
  • Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
  • Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
  • Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
  • External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably) 

 

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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