Social Media Operations Manager

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.

About the Role

Are you passionate about social media, operational excellence, and working with a dynamic, global team? Join Advanced Systems Group as our Social Operations Manager, where you’ll be the backbone of our client’s world-class social media presence. This is your chance to drive impactful campaigns, partner with creative minds, and make your mark across global and local markets—while advancing your career in a supportive, innovative environment. This is a hybrid role. Two to three days a week will be in office in New York City.

Key Responsibilities

• Take the lead in managing our global social media calendar, ensuring a steady flow of engaging content across every channel.

• Collaborate seamlessly with talented external agencies, tracking content creation and unblocking any production hurdles.

• Coordinate the internal approval process, swiftly routing assets through Product, Legal, PR, and Brand teams for quick sign-off.

• Own the development and communication of master editorial calendars, aligning social initiatives with headline company announcements.

• Build bridges across regions, merging stakeholder feedback into a globally consistent calendar that also honors local flavor.

• Champion operational planning, running regular syncs to onboard stakeholders, align on campaigns, and optimize resource allocation.

• Leverage performance data to refine operational processes, always seeking smart ways to enhance content strategies and campaign execution.

• Identify trends, audience insights, and operational lessons learned—then share your findings to continuously boost team performance.

• Bring creative briefs to life by setting clear operational expectations, technical requirements, and realistic timelines.

• Serve as the go-to administrator for all social media platforms and management tools, enforcing security and governance best practices.

• Support exciting ad-hoc projects, including live event coverage, tool migrations, and pilot programs that elevate our client’s social presence.

Note: The responsibilities and activities for this role may change or evolve as business needs arise.

Why You’ll Love This Role

• Work with industry leaders in social and creative execution and engage in exciting strategic conversations. Assist with posting native ads, stories and updating bios.

• Gain exposure to global campaigns and learn the ins and outs of thriving in a fast-paced, high volume, high-visibility social environment.

• Play a central role in scaling impactful social programs that reach audiences worldwide.

• Enjoy a collaborative work culture focused on professional growth and innovative thinking.

About You

• Master organizer and communicator, skilled at coordinating between creative partners and structured approval processes.

• In-depth knowledge of social media trends, creative, platforms, and workflows, with a knack for driving high-performing content.

• Analytical mindset—you love interpreting data to streamline workflows and love social strategy.

• Bachelor’s degree in Marketing, Communications, Business Administration, or related field—or equivalent experience.

• Experienced in Excel, Sprinklr, Meta Business, Meta and YouTube Platforms and specs, Google Business Suite, ACC, with Gemini as a nice-to-have.

• 4–6 years of hands-on experience managing social media operations, agency relationships, or complex marketing projects.

Ready to shape the future of social media operations? Apply now and let’s build something remarkable together!

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.