Social Media Production Manager

Posted Yesterday
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New York, NY, USA
Hybrid
52K-116K Annually
Mid level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
Manage social intake and production from brief to delivery, maintain Asana workflows, coordinate internal design/video resources, source and manage creators and logistics for shoots, and contribute to creative concepting to keep social channels timely and on-brand.
Summary Generated by Built In

Navan’s social team is looking for a Social Media Production Manager to be the operational heartbeat and creative engine behind our brand channels. In this role, you will bridge the gap between brilliant ideas and flawless execution. You will manage internal intake, keep our design and video pipelines moving efficiently, and act as our external-facing producer—sourcing top-tier creators, scouting locations, and managing talent.

You aren’t just a task-tracker; you are a hands-on fixer, a systems architect, and have internet-native taste (with receipts). You ensure our social vision survives the realities of budget and tight turnaround times, while actively contributing to the creative brainstorms. If you work in Asana but live on TikTok and Instagram, this is your role.

What You'll Do:

  • Own the social intake process from internal stakeholders. Lead social projects from brief to delivery, ensuring internal clients are heard, feedback loops are tight, and assets drop on time.
  • Maintain an immaculate, transparent Asana ecosystem. Keep internal clients in Marketing and beyond informed on what’s happening in social through proactive internal communication.
  •  Work closely with internal partners such as our in-house designers and videographer to manage their bandwidth, deliver crystal-clear briefs, and create excellent work.
  • Own the external production pipeline. Source, negotiate with, and manage content creators and influencers. Handle logistics for external shoots, including talent sourcing and location scouting.
  • Bring your eye for trends and internet culture to the table. You won’t just manage the calendar; you will actively participate in creative concepting and ensure our output maintains an aesthetic that’s unmistakably Navan.

What We’re Looking For:

  • 3–5+ years of experience in social media production, agency project management, or creative operations—specifically with a heavy focus on digital/social-first content.
  •  A deep native affinity for social media (TikTok, LinkedIn, Instagram, YouTube) and an eye for what looks premium, engaging, and on-brand for Navan.
  • A bias for action. You can handle tight social turnarounds, unstick projects with a smile, and manage multiple moving parts without losing your cool.
  • Proven experience managing both internal creative feedback loops and external vendor/creator relationships (contracts, usage rights, and budgets).
  • Advanced proficiency in Asana is a must, alongside Slack and Google Workspace. Being handy with CapCut is a major plus.

Bonus Points

  • Experience with creator/influencer management platforms.
  • A background in light video editing or smartphone content capture.
  • Direct experience in travel, hospitality or fintech spaces.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$52,275$116,300 USD

Skills Required

  • 3-5+ years experience in social media production, agency project management, or creative operations with digital/social-first content
  • Advanced proficiency in Asana
  • Proficiency with Slack and Google Workspace
  • Deep native affinity for social platforms (TikTok, LinkedIn, Instagram, YouTube) and strong creative taste
  • Proven experience managing internal creative feedback loops and external vendor/creator relationships including contracts, usage rights, and budgets
  • Experience sourcing, negotiating with, and managing content creators and influencers; handling logistics for external shoots (talent, locations)
  • Ability to manage tight turnarounds and multiple concurrent projects with a bias for action
  • Familiarity with CapCut
  • Experience with creator/influencer management platforms
  • Background in light video editing or smartphone content capture
  • Direct experience in travel, hospitality, or fintech industries

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld
Jose Soares

Navan Compensation & Benefits Highlights

  • Healthcare Strength The package includes medical, dental, and vision coverage for employees and dependents, along with mental health resources such as Headspace. Additional protections like disability and life insurance and options like FSA are described.
  • Parental & Family Support Paid parental leave is specified as 16 weeks for the birthing parent and 10 weeks for the non‑birthing parent, with family medical leave also available. Supportive amenities such as an onsite Mother’s Room and company‑sponsored family events are included.
  • Leave & Time Off Breadth Flexible/unlimited vacation and generous PTO structures are highlighted, alongside paid holidays and sick time. Bereavement leave is also offered across many locations.

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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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