Jobs at Navan

Lead the design, development, and launch of scalable frontend and backend product features and microservices. Build AI-powered conversational capabilities using multi-agent architectures and LLM integrations. Own a technical domain, collaborate cross-functionally with engineering, product, and design teams, and guide long-term technical vision. Deliver production-quality software with testing, monitoring, documentation, and reliable distributed systems.

Manage complex EMEA commercial deals from structuring and quoting through contract execution. Partner with sales, legal, finance, revenue, product, and operations teams to negotiate customer agreements, optimize pricing and profitability, mitigate risk, support revenue recognition, and enforce commercial policies. Lead deal reviews, improve sales efficiency, oversee deal financials, and drive consistent processes across geographies.

Leads IT due diligence, post-merger integrations, carve-outs, technology transformations, cloud and infrastructure migrations, and enterprise modernization. Partners with executives to align technology roadmaps with business goals, manages governance, KPIs, risks, budgets, vendors, and cross-functional delivery teams. Oversees infrastructure architecture, security, compliance, disaster recovery, system consolidation, data migration, and organizational change while building high-performing engineering and program management teams.

Lead and scale an enterprise customer success team responsible for customer launches, adoption, revenue growth, retention, and satisfaction. Analyze customer health, improve engagement programs, coach account managers, and partner cross-functionally with Sales, Product, Finance, Support, Operations, and executives. Maintain customer relationships, communicate product value, track requirements, and reduce churn. The role requires travel for implementation, training, and annual reviews.

Leads Specialty Travel and Events strategy, cross-functional portfolio execution, Boompop post-merger integration, and Navan Events development. Acts as Chief of Staff to the EVP, establishing operating cadences, executive reporting, decision processes, KPI tracking, and accountability systems. Translates market and customer needs into product, operational, commercial, and servicing roadmaps across six regulated or complex industry verticals. Coordinates stakeholders, manages risks and dependencies, supports executive decisions, and drives market readiness, scalable operating models, and measurable outcomes.

Own the operating cadence and internal strategy for Navan’s global corporate real estate and workplace portfolio. Manage lease obligations, portfolio calendars, brokers, transactions, business cases, occupancy and utilization planning, financial assumptions, and cross-functional stakeholder alignment. Create decision-ready executive materials, standards, project visibility, and governance processes while applying AI-enabled workflows and automation to improve portfolio reporting and operational efficiency. Travel of up to 20% may be required.

Owns the operating cadence and internal portfolio strategy for Navan’s global real estate and workplace portfolio. Responsibilities include lease and portfolio tracking, broker and transaction coordination, business case development, occupancy and capacity planning, financial scenario analysis, stakeholder alignment, project governance, executive reporting, and AI-enabled process automation. The role partners with Finance, Legal, People, Procurement, IT, Security, and regional workplace teams and requires up to 20% domestic and international travel.

Owns the global corporate real estate and workplace portfolio operating cadence, including lease obligations, portfolio calendars, broker coordination, business cases, occupancy planning, financial modeling, stakeholder alignment, project governance, and executive decision materials. The role develops repeatable standards and uses AI-enabled workflows to improve portfolio visibility, reporting, documentation, and operational efficiency across international locations.

Manage post-sales relationships for commercial accounts, including onboarding, product training, adoption, retention, renewals, executive reviews, escalations, and expansion opportunities. Build trusted customer relationships, align programs with business goals, drive Travel & Expense platform usage, identify upsell and cross-sell opportunities, and collaborate with Sales, Product, Finance, Support, and Operations teams. The role requires strong French and English proficiency.

Design AI-powered, multimodal travel experiences across web and mobile. Prototype conversational behaviors, drive design language for intelligent systems, collaborate with product, engineering, AI, research and content, mentor designers, and own work from concept through post-launch iteration focused on trust and explainability.

Leads strategic finance for Navan’s Signature Services organization in Europe. Partners with executive leadership on financial strategy, integrations, pricing, monetization, commercial operations, deal execution, scenario modeling, and profitability. Builds pricing frameworks and centers of excellence, develops ROI models and automated pricing tools, and drives global initiatives across subsidiaries and markets. Requires extensive strategic finance or commercial strategy leadership experience in high-growth technology or SaaS environments.

Provide multilingual business travel support through chat, calls, and email. Handle air, rail, hotel, and car bookings using GDS systems, resolve urgent customer issues, meet service-level expectations, guide travelers through self-service tools, maintain supplier and destination knowledge, follow compliance policies, and share feedback with internal teams. The role requires rotating-shift availability, strong communication, multitasking, and independent troubleshooting.

Lead strategy, vision, and roadmaps for platform and core services, including integrations, data services, identity, and administration. Define data collection, storage, reporting, and dashboard capabilities while partnering with engineering, design, analytics, and global business teams. Drive product discovery, delivery, adoption, and measurable outcomes for complex B2B SaaS products serving global customers.

Provide customer support for business travel through chat, calls, and email. Handle air, rail, hotel, car, and other travel bookings; resolve urgent issues; guide users on Navan self-service tools; meet SLAs and performance metrics; maintain supplier and destination knowledge; follow policies; and provide feedback to internal product and operations teams.

Provides business travel support through chat, calls, and email, handling air, rail, hotel, and car bookings. Assesses traveler needs, resolves urgent issues, meets service-level expectations, guides users on Navan self-service tools, follows global policies, and shares feedback with internal teams. The role requires strong communication, empathy, multitasking, travel-industry expertise, GDS proficiency, and availability for rotating shifts.

Own full-cycle recruiting for 8–12 concurrent North America sales searches, focusing on SDR and Associate Account Executive hiring. Partner with senior sales leaders to develop hiring strategies, build talent pipelines, manage recruiting-funnel data, improve process conversion, lead interviews and debriefs, and deliver a high-touch candidate experience. The role requires consultative stakeholder partnership, creative sourcing, strong organization, and judgment in evaluating sales and AI talent.

Serves as the strategic and operational partner to Navan Premier leadership, translating strategy into execution. Owns operating rhythms, business planning, performance reporting, executive materials, governance, and accountability across global transformation workstreams. Coordinates project and program managers, aligns cross-functional dependencies, supports resource and investment decisions, identifies bottlenecks, and drives issues to resolution while preserving a high-touch client experience.

Lead and scale a team of 5–7 Mid-Market Account Executives in Austin. Responsibilities include recruiting, coaching, pipeline generation, sales forecasting, performance management, customer relationship development, and achieving revenue targets. The role requires managing the full sales cycle, developing team best practices, hiring and training talent, and operating as a player-coach in a high-growth technology environment.

Manages customer and internal inquiries related to travel invoices, ensuring accurate payment and transaction information. Responsibilities include handling high volumes of email, supporting customers professionally, coordinating with internal teams and suppliers, maintaining interaction records, and providing process-improvement feedback. The role requires analytical ability, accounting knowledge, attention to detail, Excel proficiency, strong communication, and adaptability in a fast-paced environment.

Lead marketing analytics: build dashboards, attribution and predictive models, ensure data governance and quality, drive self-service reporting, conduct deep-dive campaign and funnel analyses, and partner with marketing and finance to inform strategy and operations.