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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
You will work closely with customers to understand their business objectives and act as their trusted guide to enable our customers to work in new ways. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us! Slack has a positive, diverse, and supportive culture— we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? What you will be doing:
- Drive ACV within the SMB segment (up to 200 employees) by creating, navigating, and closing opportunities, and making our customers successful with Slack.
- Provide recommendations based on a customer’s business needs and usage patterns
- Lead multiple customers simultaneously at various stages of the Slack buying cycle
- Drive revenue through proactive outreach to new and existing customers
- Balance inbound customer communication and prioritize/raise issues appropriately including billing, legal, security, and technical inquiries
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas
1. Business acumen
2. Consultative selling
3. Prospecting skills
4. Compelling communicator
5. Urgency
6. Competitive spirit
7. Collaborative, win-as-a-team attitude
8. Resourceful
9. Coachable
10. Drive for results
11. Trusted advisor
Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has offices around the world. For more information on how Slack makes teams better connected, visit slack.com. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack. *LI-Y Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Slack lebih dari sekadar perusahaan teknologi. Kami memiliki misi untuk membuat kehidupan kerja Anda lebih sederhana, menyenangkan, dan produktif. Kami percaya bahwa budaya adalah kompas menuju kesuksesan, sehingga Nilai-Nilai Slack kami dijalin ke dalam setiap hal yang kami lakukan. Kami mencari talenta luar biasa yang ingin melakukan pekerjaan terbaik dalam hidup mereka sambil mendukung orang lain untuk melakukan hal yang sama. Kami mencari seorang Account Executive untuk bergabung dengan kami di tim penjualan ASEAN Small Medium Business (SMB), segmen ini merupakan peluang besar bagi Slack dan kami bersemangat untuk mengembangkan unit bisnis ini di seluruh ASEAN. Kami mencari orang-orang luar biasa yang ingin melakukan pekerjaan yang sangat baik sambil mendukung orang lain untuk melakukan hal yang sama! Anda akan bertanggung jawab untuk menginjili nilai Slack kepada prospek UKM baru, serta bekerja dengan pelanggan yang sudah ada untuk mendorong adopsi dan nilai yang mereka dapatkan dari platform kami. Kami adalah tim yang berpusat pada pelanggan yang bersemangat tentang pengembangan hubungan tepercaya di seluruh basis pelanggan kami.
Anda akan bekerja sama dengan pelanggan untuk memahami tujuan bisnis mereka dan bertindak sebagai pemandu tepercaya untuk memungkinkan pelanggan kami bekerja dengan cara baru. Jika Anda senang bekerja dengan pelanggan dari berbagai industri dalam lingkungan yang berubah dengan cepat, bergabunglah dengan kami! Slack memiliki budaya yang positif, beragam, dan suportif - kami mencari orang-orang yang memiliki rasa ingin tahu, inventif, dan berusaha untuk menjadi lebih baik setiap harinya. Dalam bekerja bersama, kami bertujuan untuk menjadi cerdas, rendah hati, pekerja keras, dan yang terpenting, kolaboratif. Jika ini terdengar cocok untuk Anda, mengapa tidak menyapa? Apa yang akan Anda lakukan:
Mendorong ACV dalam segmen UKM (hingga 200 karyawan) dengan menciptakan, menavigasi, dan menutup peluang, dan membuat pelanggan kami sukses dengan Slack.
Memberikan rekomendasi berdasarkan kebutuhan bisnis dan pola penggunaan pelanggan
Memimpin beberapa pelanggan secara bersamaan di berbagai tahap siklus pembelian Slack
Mendorong pendapatan melalui penjangkauan proaktif ke pelanggan baru dan yang sudah ada
Menyeimbangkan komunikasi pelanggan yang masuk dan memprioritaskan/mengangkat masalah dengan tepat termasuk penagihan, hukum, keamanan, dan pertanyaan teknis
Berfungsi sebagai suara pelanggan dan mengumpulkan umpan balik untuk mendorong peningkatan berkelanjutan di semua area
Di semua tim penjualan, kami mencari atribut berikut ini:
1. Ketajaman bisnis
2. Penjualan konsultatif
3. Keterampilan prospek
4. Komunikator yang menarik
5. Urgensi
6. Semangat kompetitif
7. Sikap kolaboratif dan menang sebagai satu tim
8. Banyak akal
9. Dapat dilatih
10. Dorongan untuk mencapai hasil
11. Penasihat tepercaya
Slack adalah lapisan teknologi bisnis yang menyatukan orang, data, dan aplikasi - satu tempat di mana orang dapat bekerja sama secara efektif, menemukan informasi penting, dan mengakses ratusan ribu aplikasi dan layanan penting untuk melakukan pekerjaan terbaik mereka. Dari perusahaan global Fortune 100 hingga pasar terpencil, bisnis dan tim dari segala jenis menggunakan Slack untuk menyatukan orang yang tepat dengan semua informasi yang tepat. Slack berkantor pusat di San Francisco, CA dan memiliki kantor di seluruh dunia. Untuk informasi lebih lanjut tentang bagaimana Slack membuat tim terhubung dengan lebih baik, kunjungi slack.com. Memastikan tempat kerja yang beragam dan inklusif di mana kita saling belajar adalah inti dari nilai-nilai Slack. Kami menyambut orang-orang dengan latar belakang, pengalaman, kemampuan, dan perspektif yang berbeda. Kami adalah perusahaan yang memberikan kesempatan yang sama dan tempat yang menyenangkan dan mendukung untuk bekerja. Ayo lakukan pekerjaan terbaik dalam hidup Anda di Slack. *Akomodasi Penyandang Disabilitas Jika Anda memerlukan bantuan karena disabilitas saat melamar posisi terbuka, silakan ajukan permintaan melalui Formulir Permintaan Akomodasi ini.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
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Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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