Corporate Tools is looking for a Site Reliability Engineer. You will be a traditional company employee. This is a remote position, but if you're near one of our local offices, you're welcome to come hangout with us in-office as well. Our main offices are in Post Falls, ID, and Spokane, WA; we also have satellite offices in Austin, TX, and Salt Lake City, UT. You'll be working 40 hours a week and, of course, enjoy great company benefits. Our Site Reliability Engineer should help keep our systems steady, secure, and running like a well-oiled machine (except without actual oil). You'll work closely with our DevOps engineers to build out tools and automation that make things faster, easier, and less painful for everyone.
Your main job? Stop problems before they start. And when something does break (because let's be real-it will), help us fix it quickly and learn from it so we don't do the same dumb thing twice. We're big on taking ownership here. You won't get blamed for something going wrong-but you will be expected to help make it right.
If you like digging into weird errors, thinking ahead, and making things just work-even when no one notices-this might be your kind of thing.
Wage:
up to $175,000/ Year
Benefits:
- 100% employer-paid medical, dental and vision for employees
- Annual review with raise option
- 22 days Paid Time Off accrued annually, and 4 holidays
- After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
- The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
- Paid Parental Leave
- Up to 6% company matching 401(k) with no vesting period
- Quarterly allowance
- Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
- Open concept office with friendly coworkers
- Creative environment where you can make a difference
- No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
- Trail Mix Bar --- oh yeah
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
- 5+ years of experience in software engineering.
- 2+ years of experience in site reliability engineering, DevOps, or infrastructure engineering roles.
- Deep experience with cloud platforms (AWS, Azure, or GCP) and infrastructure as code tools such as Terraform, CloudFormation, or Pulumi.
- Strong proficiency with Kubernetes, Docker, and container orchestration in production environments.
- Hands-on experience with observability and monitoring tools like Prometheus, Grafana, OpenTelemetry, Sentry, or New Relic.
- Proven ability to design and implement highly available, fault-tolerant systems and lead proactive incident response efforts.
- Experience with performance tuning, database optimization, and caching strategies (e.g., PostgreSQL, Redis, Memcached).
- Demonstrated ability to drive reliability improvements, reduce operational toil, and foster a culture of resilience and continuous improvement.
- Experience leading reliability-focused initiatives such as post-incident reviews, capacity planning, and root cause analysis.
- Experience in site reliability engineering within Ruby on Rails environments.
- Familiarity with the Grafana observability stack and related tools (e.g., Alloy, Loki, Tempo, Prometheus).
- In-depth experience with AWS services, including ECS, EKS, Route 53, and other related tools.
- Proven ability to collaborate across teams to improve service reliability, reduce incident frequency, and drive operational excellence.
- Troubleshoot and resolve complex production issues, applying SRE best practices to minimize impact and prevent recurrence.
- Continuously drive improvements in operational efficiency and system resilience.
Top Skills
What the Team is Saying
What We Do
Corporate Tools LLC was created to make starting, running, and organizing a business easier. We service registered agent companies, business filing services, lawyers, accountants, corporate secretaries, governance professionals, small, medium, and massive corporate conglomerates.
Corporate Tools LLC is family-owned and operated, employs over 1,200 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.
What does it mean to be family-owned and operated?
Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.
We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.
We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.
We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:
https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/
We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!
Why Work With Us
A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.
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Corporate Tools LLC Teams
Corporate Tools LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.
