An established brokerage is seeking an on-site Short-term Insurance Administrator who will be essential for delivering high-precision administrative support and ensuring the seamless management of client portfolios. You will serve as a vital link between the firm and insurance providers, taking full ownership of policy lifecycles to maintain the high standards of service and compliance the organisation is known for.
- Policy & Portfolio Management: Facilitate the end-to-end processing of short-term insurance policies, including new business applications, renewals, and endorsements.
- Provider Liaison: Coordinate directly with insurance companies to ensure accurate policy documentation and timely response to queries.
- Claims Administration: Support clients through the claims process by gathering required documentation and monitoring progress until finalisation.
- Compliance & Accuracy: Ensure all administrative actions align with industry regulations and internal quality standards, maintaining meticulous electronic records.
- Client Relationship Support: Assist in the preparation of renewal schedules and amendments, ensuring clients receive clear and professional communication regarding their coverage.
Requirements
- Proven experience within the insurance industry is essential.
- Relevant insurance industry certifications would be beneficial.
- Solid understanding of short-term insurance products, terminology, and administrative workflows.
- Fully Bilingual in English and Afrikaans.
- Exceptional attention to detail and the ability to manage high volumes of administrative tasks accurately.
- Proficiency in MS Office & atWork CRM.
Benefits
- This is a full-time, on-site position in Somerset West.
- Working hours: 08:15 - 17:30, and Friday until 15:00.
- Benefits: 13th cheque after 1 year, 1 day off each month for personal admin & 15 days annual leave.
Skills Required
- Proven experience within the insurance industry
- Relevant insurance industry certifications
- Solid understanding of short-term insurance products, terminology, and administrative workflows
- Fully bilingual in English and Afrikaans
- Exceptional attention to detail and ability to manage high volumes of administrative tasks accurately
- Proficiency in MS Office and atWork CRM
- Ability to work on-site in Somerset West (full-time)
What We Do
RecruitMyMom is a South African recruitment agency specializing in placing skilled women, particularly professional mothers, in permanent, contract, freelance, and fractional roles. They connect local and global businesses with top-tier talent and focus on the economic empowerment of women.
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