Services Territory Sales Manager

Posted Yesterday
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Macon, GA, USA
Hybrid
Mid level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Lead and develop a team of In-Home Sales Specialists to achieve sales, margin, profitability, and customer satisfaction goals across a district. Recruit, onboard, train, and retain staff; manage service provider relationships, ensure installation quality and compliance, oversee quoting and permits, and support store leadership to improve installed sales performance.
Summary Generated by Built In
Your Impact
The primary purpose of this role is to drive achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned district area by providing oversight to a team of In-Home Sales Specialist (IHSS). The Services Territory Sales Manager (STSM) is a people leadership role and will be responsible for the recruiting, selection, onboarding, developing, and retaining of IHSSs.
What You Will Do
  • Provides direction for all install sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals
  • Recruits, selects and retains In-Home Sales Specialist (IHSS)
  • Manages the relationship and performance of the service provider network through direct interaction with the service providers and indirect interaction with Service Support
  • Oversees all service quality issues through regular interaction including site inspections, service provider meetings, and reviewing customer satisfaction metrics to ensure Lowe's quality standards are met
  • Supports Installed Sales performance by identifying training and talent gaps, developing action plans in partnership with the Store Leadership team to mitigate gaps, role plays with IHSSs on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance
  • Obtains and holds licenses on Lowe's behalf as required
  • Drives compliance with all Lowe's policies and procedures pertaining to Permit, lead safe processes and regulatory requirements across the installation life cycle.
  • Oversees the installation project quote process for accuracy based on customer product selection, independent PROvider measurements, permit requirements and environmental assessments.
  • Review execution by IHSSs for compliance with Lowe's policies, including for lead safe practices and contracts
  • Individual Contributor

Minimum Qualifications
  • High School or GED General Education and 3-5 Years Experience in a related industry
  • Microsoft Office and Financial acumen.
  • One or more years of experience managing direct or indirect reports.
  • 3-5 Years Outside sales experience
  • DL NUMBER - Driver License, Valid and in State Valid drivers license

Preferred Skills/Education
  • Bachelor's Degree and or equivalent experience
  • 1-2 Years Experience in the installation, repair service, or home improvement industry.

Benefits
  • 401k with up to 4.25% match
  • Discounted Employee Stock Purchase Plan (15% discount of strike price)
  • Tuition-Free Education
  • 10-week Maternity/Parental Leave
  • 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • High School diploma or GED and 3-5 years experience in a related industry
  • Microsoft Office proficiency and financial acumen
  • One or more years managing direct or indirect reports
  • 3-5 years outside sales experience
  • Valid in-state driver's license
  • Bachelor's degree or equivalent experience
  • 1-2 years experience in installation, repair service, or home improvement industry

What the Team is Saying

Seemantini Godbole
Vivek B.
Laura M.
Hannah W.
Margot F.
Rachel L.
Morgan S.
Elaina W.
Anyae B.
Laura B.
Wayne E.
Elaine W.
Jerry G.
Sara K.
Emily H.
Brook G.
Keshan J.
Adam K.
Robin C.
Cesar G.
Shari F.
Jason B.
Benjamin C.
Marvin Ellison
Grayson H.
Seemantini Godbole

Lowe’s Compensation & Benefits Highlights

  • Retirement Support A company 401(k) with employer match supports long‑term savings for eligible associates. Ownership opportunities via a discounted employee stock purchase plan further strengthen financial benefits.
  • Parental & Family Support Paid maternity and parental leave, plus adoption and family‑forming supports, provide meaningful time and resources for growing families. Return‑to‑work support and dependent care resources extend this coverage.
  • Inclusive Benefits Coverage Medical, dental, and vision coverage are available to regular full‑time and part‑time associates alongside mental‑health and EAP resources. Access for part‑time associates stands out in retail and broadens participation in core benefits.

Lowe’s Insights

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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