Design, develop, and implement solutions on the ServiceNow platform across ITSM, ITOM, ITAM, and CSM modules.
Develop custom applications, workflows, business rules, UI policies, client scripts, and server-side scripts.
Configure and manage integrations between ServiceNow and third-party tools/systems (via REST, SOAP, APIs, MID Servers, etc.).
Work on CMDB, Discovery, Event Management, and Orchestration within ITOM.
Support IT Asset Management lifecycle processes within ServiceNow.
Customize portals, dashboards, and reports to meet business requirements.
Troubleshoot technical issues and provide timely resolution.
Collaborate with cross-functional teams to gather requirements and deliver scalable ServiceNow solutions.
Ensure adherence to ServiceNow best practices, coding standards, and security guidelines.
RequirementsRequired Skills & Qualifications:
10 years of hands-on experience as a ServiceNow Developer.
Strong knowledge of ITSM, ITOM, ITAM, and CSM modules.
Proficiency in JavaScript, Glide API, HTML, CSS, AngularJS, and other scripting languages.
Experience with ServiceNow integrations (REST, SOAP, API-based).
Good understanding of CMDB design and maintenance.
Familiarity with Discovery, Event Management, Orchestration within ITOM.
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
ServiceNow CSA certification required; CIS certifications (ITSM/ITOM/CSM/ITAM) preferred.
Skills Required
- 10 years of hands-on experience as a ServiceNow Developer
- Strong knowledge of ITSM, ITOM, ITAM, and CSM modules
- Proficiency in JavaScript, Glide API, HTML, CSS, AngularJS
- Experience with ServiceNow integrations (REST, SOAP, API-based)
- Good understanding of CMDB design and maintenance
- Familiarity with Discovery, Event Management, Orchestration within ITOM
- Strong problem-solving and analytical skills
- Excellent communication and collaboration abilities
- ServiceNow CSA certification
- CIS certifications (ITSM/ITOM/CSM/ITAM)
What We Do
QBrainX Inc. is a specialized provider of hyper-automation and enterprise process optimization solutions. Acting as a digital transformation ally, the company empowers businesses across various domains to achieve excellence through innovative digital engineering and platform modernization. It leverages expertise in ServiceNow, Salesforce, SAP, and AI-driven data solutions to automate business processes and deliver high-performance, future-ready systems for global enterprises.
