Vrinda International

SERVICENOW ITOM – TECHNICAL LEAD

Posted 4 Days Ago

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Bengaluru, Bengaluru Urban, Karnataka, IND

In-Office

Senior level

Edtech • HR Tech • Information Technology • Professional Services

The Role

Lead the technical direction, architecture, development, and delivery of scalable ServiceNow ITOM solutions. Serve as a subject matter expert, make architecture decisions, establish best practices, mentor engineers, coordinate cross-functional integrations, and optimize solution quality, performance, and scalability.

Summary Generated by Built In

HIRING | SERVICENOW ITOM – TECHNICAL LEAD

Location: Bengaluru

Experience: 7.5+ Years

Work Mode: On-Site

Role: Custom Software Engineering Lead

Priority: High

Role Overview

We are looking for an experienced ServiceNow ITOM Technical Lead to drive technical direction, solution architecture, team leadership, and delivery of scalable ServiceNow solutions.

Must-Have Skills

• Strong hands-on expertise in ServiceNow IT Operations Management (ITOM)

• 7.5+ years of relevant ServiceNow ITOM experience

• Strong understanding of software architecture & design patterns

• Experience leading technical teams and end-to-end delivery

• Ability to solve complex technical problems and design scalable solutions

• Strong stakeholder and cross-functional collaboration skills

• Experience with performance, quality, and scalability optimization

Key Responsibilities

• Act as an SME and provide technical leadership

• Lead development and implementation of best practices

• Drive architecture and technical decisions

• Mentor team members and support their technical growth

• Coordinate with multiple teams for seamless integration and delivery

• Ensure quality, scalability, and performance of solutions

Education: 15 years of full-time education required

Skills Required

7.5+ years of relevant ServiceNow ITOM experience
Strong hands-on expertise in ServiceNow IT Operations Management
Strong understanding of software architecture and design patterns
Experience leading technical teams and end-to-end delivery
Ability to solve complex technical problems and design scalable solutions
Strong stakeholder and cross-functional collaboration skills
Experience with performance, quality, and scalability optimization
15 years of full-time education

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The Company

10 Employees

Year Founded: 2018

What We Do

Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.