Jobs at Vrinda International

Designs, implements, and optimizes Amazon Connect contact center infrastructure, including routing, queues, contact flows, CRM integrations, serverless automation, monitoring, and IAM security. Integrates Salesforce, ServiceNow, workforce management tools, and legacy platforms such as Genesys, Five9, NICE, and CXone. Supports telephony migrations, troubleshoots cloud infrastructure, and develops scalable, highly available solutions for high-volume customer engagement.

Lead the design, configuration, implementation, and optimization of SAP HCM solutions. Responsibilities include managing PA, OM, Time Management, Indian Payroll, ESS, and MSS configurations; supporting testing, integrations, upgrades, compliance, troubleshooting, training, and go-live activities. The consultant will translate business requirements into SAP solutions, ensure HR data integrity, improve self-service adoption, and support efficient workforce and payroll processes.

Designs, implements, and optimizes Salesforce Revenue Cloud, CPQ, Billing, and Quote-to-Cash solutions. Configures amendments, renewals, pricing, bundling, and revenue processes; develops Apex, Lightning Web Components, and Flows; builds SOQL-based integrations using Salesforce APIs and REST/SOAP; and synchronizes Salesforce with SAP or Oracle ERP systems. Partners with cross-functional teams to translate business requirements into scalable technical solutions.

Implement and optimize Conga CLM solutions integrated with Salesforce. Responsibilities include configuring Conga Composer, migrating contract data, developing Salesforce Flows, managing contract lifecycles, creating templates, and maintaining clause libraries to improve efficiency, compliance, and contract processing.

Lead Oracle Fusion HCM Payroll operations and implementations for UAE requirements. Configure Core HR, Absence Management, payroll elements, balances, calculation cards, end-of-service benefits, security workflows, and finance integrations. Manage HDL and HSDL data migrations, requirements gathering, fit-gap analysis, documentation, and statutory compliance.

Leads end-to-end IT service transition initiatives, including RFP strategy, transition solution design, budgeting, resource planning, risk mitigation, reporting, change management, process optimization, and BPM transitions. Coordinates stakeholders and project teams across initiation, execution, and handover while ensuring adherence to timelines, scope, quality standards, and business objectives.

Design, develop, and maintain scalable cloud-native applications using Java, Spring Boot, microservices, Apache Camel, and Kafka. Manage Kubernetes deployments and CI/CD pipelines, implement testing strategies, collaborate on technical requirements, and monitor cloud infrastructure performance. The role requires at least seven years of software development experience and expertise in integration, containerization, messaging, and application reliability.

Administer and provide Tier 3 support for the enterprise Coupa platform, including Sourcing, Contract Lifecycle Management, Supplier Management, and Procurement modules. Resolve complex incidents, manage configurations, maintain production stability, and lead root cause analysis. Support Coupa integrations with SAP ERP and SAP Concur, oversee data migration and testing, and contribute to implementation, user adoption, security, and continuous procurement process improvement.

Lead end-to-end greenfield SAP Plant Maintenance implementations, including requirements analysis, configuration, maintenance planning, task lists, orders, notifications, testing, data migration, cutover, go-live support, and stakeholder management. Integrate SAP PM with Materials Management, Production Planning, and Financial Accounting/Controlling while implementing preventive, corrective, and breakdown maintenance processes.

Configure, implement, integrate, and support SAP FI and CO modules across greenfield projects. Responsibilities include General Ledger, AP, AR, asset accounting, bank accounting, internal orders, cost and profit centers, real estate project accounting, testing, cutover, go-live support, and integration with MM, SD, and PS.

Lead end-to-end enterprise application development using Mendix, from architecture and integration through cloud deployment and production. Design REST and SOAP integrations, relational data models, and custom Java and JavaScript modules. Establish application security, source control, testing, and CI/CD standards while collaborating in Agile teams. Provide technical leadership and mentorship to ensure scalable, secure, high-quality software delivery.

Leads the architecture, development, deployment, and integration of SAP Fiori applications with SAP S/4HANA. Builds SAP BTP and Cloud Foundry backend services, ABAP code, CDS Views, responsive UI5 interfaces, REST APIs, and OData services. Provides technical leadership, mentorship, code reviews, performance tuning, troubleshooting, stakeholder collaboration, and project delivery oversight.

Supports customer service and logistics operations through shipment verification, sorting, delivery coordination, returns and RTO processing, cash handling, and basic administrative computer work. The role maintains accurate records, coordinates with internal teams and external stakeholders, supports store or hub workflows, and helps resolve minor operational issues while ensuring timely and reliable service.

Drive revenue growth for an IT Services team by generating leads, engaging prospective clients, understanding their needs, presenting tailored solutions, negotiating agreements, closing sales, and managing customer relationships. The role emphasizes voice-based sales, persuasive communication, systematic follow-up, customer satisfaction, and converting inquiries into confirmed business.

Drives B2B revenue growth by prospecting, generating leads, managing client relationships, selling SaaS and digital marketing solutions, negotiating agreements, closing deals, and meeting sales quotas. The role uses CRM tools to manage pipelines, nurtures prospective and existing clients, and collaborates with internal teams to support business development and retention.

Leads the architecture, development, deployment, and technical implementation of SAP CRM 7.0 On-Premise solutions. Responsibilities include custom enhancements, ABAP object-oriented development, SAP CRM Web UI development, requirements analysis, debugging, testing, code reviews, workflow optimization, and technical team leadership.

Lead SAP Fieldglass implementation, configuration, testing, rollout, optimization, and production support. Manage contingent workforce and services procurement processes, including SOWs and worker profile tracking. Configure data requirements and connector functionality while integrating Fieldglass with SAP Ariba and SAP S/4HANA. Apply Agile and SAP Activate methodologies to deliver enterprise system enhancements and improve procurement and workforce operations.

Leads SAP CRM functional design, configuration, implementation, and optimization. Manages business requirements from definition through deployment, supports SAP CRM 7.0 On-Premise and C4C environments, oversees the CRM Service Module, resolves complex system issues, and aligns technical solutions with business objectives through stakeholder collaboration.

Handles customer inquiries related to travel bookings, reservations, itineraries, pricing, and confirmations. Performs accurate data entry, documentation, and booking-system support while following compliance procedures. Resolves operational issues, coordinates with internal teams, and communicates clearly with clients and stakeholders to ensure efficient, accurate travel service delivery.

Engage prospective and existing clients through voice channels, promote products and services, manage customer inquiries, track sales activities, build client relationships, and meet or exceed monthly and quarterly sales targets through persuasive communication and effective sales techniques.