SERVICENOW CMDB ENGINEER

Posted 28 Days Ago
Be an Early Applicant
Hiring Remotely in Karnataka, IND
Remote
3M-3M Annually
Senior level
Edtech • HR Tech • Information Technology • Professional Services
The Role
Designs and maintains ServiceNow CMDB using CSDM, configures CI classes and relationships, implements Discovery and Service Mapping, manages MID Servers, and establishes governance. Responsibilities include CMDB health monitoring, identification and reconciliation rules, data normalization, REST and Integration Hub integrations, workflow automation, reporting, impact analysis, and collaboration with ITSM, ITOM, architects, and application owners.
Summary Generated by Built In

 HIRING | SERVICENOW CMDB ENGINEER 

 Location: PAN India – Preferably Bangalore, Pune, Hyderabad, Chennai, Mumbai, Noida
 Experience: 8+ Years
 Salary: ₹25–26 LPA
 Timings: 2 PM – 11 PM
 ROLE OVERVIEW

We are looking for an experienced ServiceNow CMDB Engineer with strong hands-on expertise in CMDB, CSDM, Discovery, Service Mapping, integrations, and CMDB governance. The candidate will ensure high-quality CI data and establish CMDB as a trusted system of record.

 KEY RESPONSIBILITIES

• Design & maintain CMDB aligned with ServiceNow CSDM
• Configure CI classes, attributes, relationships & lifecycle states
• Implement and troubleshoot ServiceNow Discovery & Service Mapping
• Manage MID Servers, credentials, probes & patterns
• Monitor CMDB Health – Completeness, Correctness & Compliance
• Define Identification & Reconciliation rules and governance standards
• Handle Import Sets, Transform Maps & data normalization
• Develop integrations using REST APIs & Integration Hub
• Automate CMDB processes using Business Rules, Workflows & Scripts
• Build reports/dashboards and support impact analysis & change risk
• Collaborate with Architects, ITSM/ITOM teams and Application Owners
 MANDATORY SKILLS

 ServiceNow CMDB – Strong Hands-on
 CSDM
 Discovery & Service Mapping
 CI Lifecycle, Identification & Reconciliation
 JavaScript, Business Rules, Client/Server Scripts
 Import Sets & Transform Maps
CMDB Health Dashboards & Reporting
 GOOD TO HAVE

• ITOM – Event Management, Cloud Discovery, Operational Intelligence
• REST/API, LDAP & monitoring-tool integrations
• Big enterprise CMDB transformation experience
• HAM/SAM knowledge
• ServiceNow CSA / CMDB / ITOM certifications
 IDEAL CANDIDATE

Strong analytical and troubleshooting skills, excellent customer communication, governance mindset, and ability to work independently in an offshore model supporting USA stakeholders.



Skills Required

  • 8+ years of professional experience
  • Strong hands-on ServiceNow CMDB expertise
  • Experience with ServiceNow CSDM
  • Experience with Discovery and Service Mapping
  • Knowledge of CI lifecycle, identification, and reconciliation
  • JavaScript, Business Rules, and Client/Server Scripts
  • Experience with Import Sets and Transform Maps
  • Experience with CMDB Health dashboards and reporting
  • ITOM Event Management, Cloud Discovery, or Operational Intelligence
  • REST/API, LDAP, and monitoring-tool integrations
  • Experience with large enterprise CMDB transformations
  • HAM/SAM knowledge
  • ServiceNow CSA, CMDB, or ITOM certifications
  • Strong analytical and troubleshooting skills
  • Excellent customer communication skills
  • Ability to work independently in an offshore model supporting USA stakeholders
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The Company
10 Employees
Year Founded: 2018

What We Do

Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.

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