The Role
Develop and enhance ServiceNow CMDB, ITOM, and ITSM solutions with AI-driven automation, AIOps, GenAI, intelligent incident routing, and predictive insights. Build workflows, integrations, applications, and automation using JavaScript, Glide scripting, REST APIs, Flow Designer, Business Rules, and Script Includes. Configure Discovery and Event Management, translate business requirements into scalable solutions, collaborate with stakeholders, and optimize existing ServiceNow applications while following security, governance, performance, and scalability standards.
Summary Generated by Built In
WE ARE HIRING | SERVICENOW CMDB + AIOPS DEVELOPER
We are hiring an experienced ServiceNow CMDB + AIOps Developer to join Techaiv Technologies!
- Company: Techaiv Technologies
- Job Type: C2H
- Experience: 5–7 Years
- Offered CTC: ₹20–24 LPA
- Notice Period: 0–15 Days
- Locations: Hyderabad, Bengaluru & Kolkata
- Work Mode: Work From Office (WFO)
- Qualification: Bachelor’s Degree
• ServiceNow Development
• CMDB
• AIOps
• ITOM & ITSM
• JavaScript & Glide Scripting
• REST APIs
• Flow Designer
• ServiceNow Discovery
• Event Management
• AI/ML & GenAI
Good-to-Have Skills• Agentic AI
• Machine Learning
• ITIL
• CSA / CAD Certifications
• CIS-ITSM
• CIS-Discovery
• CIS-ITOM
Key Responsibilities• Build and enhance AI-driven automation within ServiceNow
• Develop and implement AI Agents, Agentic AI, GenAI and intelligent automation solutions for ITSM and ITOM
• Develop and enhance ServiceNow applications, workflows, integrations and automation across ITSM, ITOM and CMDB
• Implement AI-driven automation, predictive insights, intelligent incident routing and self-service solutions
• Configure and customize CMDB, Discovery, Event Management and other ITOM capabilities
• Develop ServiceNow solutions using JavaScript, Glide scripting, REST APIs, Flow Designer, Business Rules, Script Includes and workflows
• Analyze business and operational requirements and translate them into scalable ServiceNow solutions
• Collaborate with stakeholders, operational teams and architects on solution design and implementation
• Identify opportunities to use AI/ML and GenAI to improve service operations and incident management
• Ensure solutions follow ServiceNow development standards, security, governance, performance and scalability best practices
• Troubleshoot, optimize and continuously improve existing ServiceNow applications and integrations
Skills Required
- 5-7 years of relevant experience
- Bachelor's degree
- ServiceNow development
- CMDB
- AIOps
- ITOM and ITSM
- JavaScript and Glide scripting
- REST APIs
- Flow Designer
- ServiceNow Discovery
- Event Management
- AI/ML and GenAI
- Agentic AI
- Machine Learning
- ITIL
- CSA or CAD certification
- CIS-ITSM certification
- CIS-Discovery certification
- CIS-ITOM certification
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The Company
What We Do
Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.
