Jobs at SRAM, LLC

Design, build, test, deploy, and maintain iOS and Android mobile applications connected to Bluetooth-enabled cycling components. Mentor engineers, provide technical guidance, participate in code and design reviews, collaborate with engineering and QA teams, and improve application functionality, performance, reliability, and integrations.

Leads cross-functional teams and product development projects from kickoff through production launch. Owns schedules, costs, quality, milestones, product readiness, stakeholder relationships, conflict resolution, and team health. Coaches team members, manages risks, and ensures products meet specifications and production requirements. Requires project or team leadership experience, engineering or manufacturing experience, and leadership across multiple full product development cycles.

Develop innovative cycling technologies from concept through prototype, testing, technology transfer, and industrialization support. Design and test rideable proof-of-concept prototypes, apply hands-on hardware and firmware skills, debug electronics, and collaborate with engineering, product development, legal, and cross-functional teams. The role also supports intellectual property activities and helps transition successful innovations into SRAM’s product portfolio.

Develops and delivers technical product education for distributors, retailers, OEMs, service centers, industry partners, and internal teams across North America. Responsibilities include creating curriculum, presenting in person and digitally, answering product questions, coordinating training logistics and schedules, managing the STU Online LMS, reporting training metrics, and adapting education to market needs. The role requires strong cycling industry knowledge, mechanical aptitude, bilingual English and Spanish communication, project management, public speaking, and up to 40% travel.

Manages software engineering teams responsible for internal systems and value-stream software delivery. Oversees people development, hiring, performance, team capacity, Agile ceremonies, backlog refinement, release readiness, and delivery schedules. Partners with Product Management to balance functional and non-functional priorities, leads continuous improvement and software culture initiatives, and manages engineering budgets. The role is onsite in Phoenixville, Pennsylvania, with 1–3 domestic or international trips annually.

Manage a portfolio of B2B customers across Europe as their primary contact. Responsibilities include building customer relationships, coordinating order-to-delivery activities, monitoring shipments, resolving inquiries, collaborating with Sales, Finance, and Supply Chain, onboarding customers, maintaining customer data, and improving service processes.

Provides end-user support, basic systems administration, account and device management, patching, deployments, monitoring, documentation, technical training, and infrastructure automation. Works under senior IT guidance while supporting global manufacturing and corporate environments. The role develops skills in enterprise IT operations, cloud platforms, ITSM, scripting, endpoint management, and continuous process improvement.

Manage EU and Portuguese customs and trade compliance for SRAM Portugal. Responsibilities include CN/TARIC classification, duty analysis, customs audits, regulatory monitoring, documentation retention, SAP tariff data maintenance, customs agent and freight forwarder oversight, vendor performance management, risk assessment, and cross-functional process improvements. The role advises internal and external stakeholders and ensures compliance with EU Customs Code and Portuguese customs regulations.

Leads SRAM’s European regional marketing strategy and execution, translating global brand and category campaigns into locally relevant initiatives. Responsibilities include campaign planning, product launches, events, sponsorships, channel alignment, dealer and OEM support, stakeholder collaboration, team leadership, budget management, KPI reporting, and performance optimization. The role requires deep cycling-industry knowledge, strong communication and project-management skills, financial acumen, English fluency, and regional travel of approximately 30–40%.

Develop and manage promotional strategy for the E-MTB product line, including messaging, positioning, ambassador recruitment, social media, content creation, cross-functional go-to-market coordination, budget management, and partnership promotions to increase global brand value and perception.