About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About this Role
- This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.
Within this mid-market segment, you will work a set of target accounts primarily in the Digital Native sub-segment, including internet-first, SaaS, gaming, e-commerce, fintech, and high-growth technology companies, as well as selected Commercial accounts. - This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to engage effectively with founders, CTOs, product leaders, and executive stakeholders, as well as network operations, development, and technical infrastructure teams.
Key Responsibilities:
- Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts, with a strong focus on high-growth Digital Native companies and tech-driven business models.
- Understand customer use-cases and how they pair with Cloudflare's portfolio solutions, particularly for Digital Native workloads such as web performance, application security, API protection, Zero Trust and global traffic acceleration, in order to identify new sales opportunities.
- Craft and communicate compelling value propositions for Cloudflare services, tailored to Digital Native buyers who care about speed, scalability, security, and developer experience. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
- As a trusted advisor, build long-term strategic relationships with key accounts, including founders, CTOs, and technical decision makers in Digital Native organizations, to ensure customer adoption, retention and expansion.
- Effectively scale the territory with partners
- Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
- Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
- Experience selling to Hong Kong Market is essential.
Requirements:
- Direct B2B sales experience, adept at new business acquisition and account management.
- Direct experience handling Hong Kong & Taiwan markets.
- Experience selling a technical, cloud-based product or service
- Working knowledge of the cloud infrastructure and security space
- Solid understanding of computer networking and Internet functioning.
- Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
- Strong interpersonal communication skills (both verbal and written) and organizational skills
- Self-motivated with an entrepreneurial spirit.
- Comfortable working in a fast-paced dynamic environment.
- Willingness to travel frequently to visit customers and prospects
- Bachelor's degree or equivalent professional experience.
- Experience selling to Digital Native, SaaS, internet or technology-driven companies is strongly preferred.
Cloudflare Compensation & Benefits Highlights
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Parental & Family Support — The program offers generous paid parental leave and family-forming support, with childcare resources and a structured return-to-work program highlighted. Availability is described as global with alignment to local market practice.
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Leave & Time Off Breadth — Time off is described as take-what-you-need (unlimited) vacation that encourages flexibility. Flexibility extends to how and where work is done, supporting practical use of time away.
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Equity Value & Accessibility — Every employee is positioned as an owner through stock grants, complemented by an employee stock purchase opportunity. An AI tools stipend is noted as an additional value-add alongside pay.
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What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business. Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
