Senior Technology Sales Support Specialist - Solution Consultant

Posted Yesterday
Be an Early Applicant
3 Locations
Remote
71K-125K Annually
Senior level
Information Technology • Software
The Role
Serve as a quota-carrying technical and domain expert for Compliance SaaS solutions. Lead account-level solution strategy, discovery, and deliver tailored demonstrations. Articulate adoption and value realization, collaborate with sales, product, and marketing, provide product feedback, and support events. Integrate AI into workflows and advise customers on implementation. Travel as necessary.
Summary Generated by Built In

Permanent remote role, candidate can be located anywhere in the U.S.

Solution Consultants are not just product experts—we’re strategic partners in the sales cycle. Our Solution Consultants proactively work side-by-side with Sales, Product Marketing, and Product teams to shape compelling solution narratives that resonate with customers. We make the complex simple and help customers see how the value of our solutions creates real business impact. We lead with curiosity and insight—connecting the dots between customer needs and intelligent solutions.  We collaborate across functions to deliver a buying experience that’s smooth, strategic, and customer focused. We are technical consultants with the advanced ability to develop, position and provide product-specific solutions during sales cycles.

Solution Consultants are quota carrying.

Some of the Key Mindsets and Behaviors to be successful in this role include:

  • Cultivating a growth-mindset

  • Staying business-outcome focused

  • Obsessing over customer success

  • Leading with empathy

  • Operating with urgent curiosity

  • Winning as a team

Some of the Key Activities to be successful in this role include:

  •  Serve as the technical and domain expert for Compliance Solutions, including Compliance Program Management, Regulatory Change Management, Obligation management, and related offerings

  • Leading solution strategy at an account level across a deal team 

  • Leading discovery to clearly define customer challenges

  • Delivering best-in-class solution demonstrations and presentations to align the value of our solution with customer needs

  • Articulating how customers will adopt our solution to realize the value of their investment

  • Continuously learning about product innovations

  • Acting as an industry thought leader

  • Providing feedback to product development teams on how we can innovate our products to drive greater value to customers

  • Supporting marketing events including executive briefings, conferences, user groups, and trade shows 

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 

  • 4+ years of solution consulting or sales engineering experience

  • Proficiency in leading SaaS solutioning and sales in enterprise accounts

  • Ability to quickly learn complex software solutions and clearly articulate their value

  • Experience working in a team-based, hyper-growth environment

  • Sales acumen, to drive best-practice sales execution with your sales counterpart

  • Proficient in building strong trust relationships with decision-makers

  • Experience working collaboratively with product management, product marketing, partners, and professional services

  • Certifications in Demo2Win, RAIN Consultative Selling, Consensus are a plus

  • Experience advising on delivery and value realization is a plus

  • Travel, as necessary

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.


Compensation:

$71,300.00 - $124,500.00 USD
This role is eligible for Commission.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Skills Required

  • 4+ years of solution consulting or sales engineering experience
  • Expertise in Compliance Solutions (Compliance Program Management, Regulatory Change Management, Obligation Management)
  • Proficiency in leading SaaS solutioning and enterprise sales
  • Experience leveraging or assessing AI integration in workflows and decision-making
  • Ability to quickly learn complex software solutions and clearly articulate their value
  • Sales acumen and experience driving best-practice sales execution with sales counterparts
  • Proven ability to build trust relationships with decision-makers
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Experience working in a team-based, hyper-growth environment
  • Willingness to travel as necessary
  • Certifications in Demo2Win, RAIN Consultative Selling, Consensus
  • Experience advising on delivery and value realization

Wolters Kluwer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.

  • Leave & Time Off Breadth Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
  • Retirement Support Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
  • Parental & Family Support Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.

Wolters Kluwer Insights

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The Company
Hagerstown, MD
18,996 Employees

What We Do

Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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