Senior Technical Writer

Reposted One Month Ago
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Port Elizabeth, Nelson Mandela Bay Metropolitan Municipality, Eastern Cape, ZAF
Hybrid
Senior level
Hardware • Other • Energy
The Role
Researches, organizes, writes, and edits technical manuals and procedures. Collaborates with engineers and stakeholders, conducts on-site research and reviews, specifies illustrations, proofs other writers, schedules approvals, updates style guides, and supports documentation process improvements while managing multiple projects and ensuring clear, user-focused documentation.
Summary Generated by Built In

NOV Africa (Pty) Ltd is seeking a Senior Technical Writer to research, organize, write and edit technical manuals and related documents in a manner that the user can understand.

Responsibilities

PRIMARY RESPONSIBILITIES

  • Research technical data and develop procedures through interviews, on-site visits and production observations.
  • Organize and research available data, write technical manuscripts from the data including procedures and parts lists.
  • Determine illustration needs and recommend content to illustrators. 
  • Assist in proofing and editing technical publications of other writers for conformance to style and format.
  • Meet with other writers to determine project assignments and report project status.
  • Schedule and conduct review meetings for approval of new or revised publications before final version is released. 
  • Assist in the development and revision of style guides that meet the specific needs of NOV products. 

FACILITY / GROUP SPECIFIC RESPONSIBILITIES

  • Provide documentation assistance to management and product engineering as necessary.
  • Proactively and promptly address documentation concerns of management and product engineering. 
  • Collaborate with multiple engineering groups and project stakeholders.
  • Handle multiple projects effectively.
  • Actively participate in internal and external process improvements. 
Qualifications

EDUCATION & EXPERIENCE QUALIFICATIONS

  • Bachelor’s degree in English, Journalism, Media Studies, Technical Communication, or Professional Writing
  • At least 2+ years of technical writing experience
  • Knowledge of software development and documentation process preferred.

JOB REQUIREMENTS

  • Must be able to gather and assess technical documentation to create and update user documentation in compliance with engineering technical input, best practices, and department standards. 
  • Must be able to translate highly technical concepts into understandable content for the end user. 
  • Must be able to determine project scope, budget, execute, and successfully complete assigned projects and deliverables. 
  • Must be able to balance work volume and quality and appropriately escalate potential risks and issues to management.
  • Must be able to work independently and with a team to publish high-quality technical documentation.

BEHAVIOURAL COMPETENCIES

  • Strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities
  • Effective communication
  • Attention to detail
  • Focus on quality and deadlines
  • Analytical thinking
  • Problem solving skills
  • Teamwork/cooperation (within and across the business units)

TECHNICAL COMPETENCIES

  • Proficiency with authoring and desktop publishing tools, specifically MS Word, Excel, and Adobe Creative Suite (FrameMaker, Adobe Acrobat, Illustrator, Photoshop).
  • Knowledge of Microsoft 365 products, including Outlook, Microsoft Teams, OneDrive, SharePoint
About UsEvery day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
About the TeamCorporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise.  We are structured to provide guidance and service above all to all our business operations.

Skills Required

  • Bachelor's degree in English, Journalism, Media Studies, Technical Communication, or Professional Writing
  • At least 5+ years of technical writing experience
  • Knowledge of software development and documentation process
  • Proficiency with MS Word
  • Proficiency with Excel
  • Proficiency with Adobe FrameMaker
  • Proficiency with Adobe Acrobat
  • Proficiency with Adobe Illustrator
  • Proficiency with Adobe Photoshop
  • Knowledge of Microsoft 365 products including Outlook, Teams, OneDrive, SharePoint
  • Ability to gather and assess technical documentation to create and update user documentation
  • Ability to translate highly technical concepts into understandable content for end users
  • Ability to determine project scope, budget, execute, and complete assigned projects and deliverables
  • Ability to balance work volume and quality and escalate risks and issues appropriately
  • Ability to work independently and as part of a team to publish high-quality technical documentation

NOV Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NOV and has not been reviewed or approved by NOV.

  • Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage alongside life/disability insurance, a global EAP, wellness resources, and paid parental leave; the company also states it pays most U.S. health plan premiums, which bolsters perceived value.
  • Retirement Support — The 401(k) program features auto‑enrollment, immediate vesting, and ongoing employer contributions; historical filings and comments point to a generally well‑regarded match even as exact formulas can change.
  • Leave & Time Off Breadth — Paid parental leave and widely cited decent PTO at hire are complemented by options like experience‑based vacation credit and a flexible holiday, creating a rounded time‑off offering in many U.S. roles.

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The Company
HQ: Houston, TX
26,270 Employees

What We Do

NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.

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