Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. As a Senior Talent Acquisition Partner, you'll be a key part of our TA team, contributing to how we find and attract talent at Toast. You'll manage the full recruitment process, focusing on building strong candidate pools, making sure candidates have a great experience, and adapting to different hiring needs.
Toast's Talent Acquisition team prioritizes collaboration, expertise, and strong connections with our business partners. We're dedicated to finding the best candidates to support the growth of our company. If you're a recruiter with a passion for finding top talent and a proven track record of success in high volume recruiting, we'd love to hear from you.
About this roll* (Responsibilities)
- Deliver on recruiting goals and prioritize workload to meet deadlines and changing business needs.
- Attract, recruit, and engage top talent for Toast’s Sales and/or Customer Success functions.
- Manage and prioritize the review of substantial inbound application volume using our Applicant Tracking System (ATS), identifying top-tier candidates quickly.
- Exercise sound judgment and decision-making in all aspects of the recruitment process, balancing the needs of the business with candidate experience.
- Skillfully navigate complex and ambiguous hiring scenarios, effectively partnering with hiring managers to clarify requirements, align expectations, and drive decision-making.
- Build strong relationships with hiring managers through regular recruiting syncs, effective communication, and subject matter expertise.
- Help deliver on key business needs by providing creative solutions and adapt recruitment strategies to address market conditions.
- Deliver diverse pipelines and support inclusive recruitment processes by educating hiring managers and the business on inclusive hiring practices.
- Leverage data and key recruitment metrics to drive an efficient, equitable, and impactful search that ensures the right talent is matched with the right opportunities.
- Provide exceptional customer service to both candidates and hiring managers, ensuring a positive and memorable experience throughout the recruitment process.
- Share ideas, updates, and collaborate with cross-functional stakeholders.
Do you have the right ingredients*? (Requirements)
- Typically requires 5+ years of related experience with a Bachelor’s degree, or equivalent experience with a proven track record of recruiting across sales and customer success.
- Demonstrated depth and breadth of experience in high-volume recruiting, successfully partnering with hiring managers to fill roles across various Sales and/or Customer Success functions.
- Proficiency in leveraging recruitment data and metrics to impact hiring decisions.
- Exceptional communication, presentation, and stakeholder management skills, with the ability to communicate insights clearly and effectively.
- Proven ability to work in fast-paced, ambiguous environments, with strong problem-solving skills and a proactive mindset.
- Experience using Greenhouse as an ATS preferred
- Experience recruiting for sales talent at a SaaS company preferred
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How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 5+ years of related experience with a Bachelor's degree or equivalent experience
- Proven track record recruiting across Sales and Customer Success functions
- Demonstrated depth and breadth of experience in high-volume recruiting
- Proficiency in leveraging recruitment data and metrics to impact hiring decisions
- Exceptional communication, presentation, and stakeholder management skills
- Ability to work in fast-paced, ambiguous environments with strong problem-solving skills
- Experience using an Applicant Tracking System (ATS)
- Experience using Greenhouse
- Experience recruiting sales talent at a SaaS company
- Ability to deliver diverse pipelines and support inclusive hiring practices
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible PTO, paid company holidays, and a paid sabbatical after five years are part of the package alongside paid parental, family, and medical leave. These programs collectively provide multiple pathways for extended time away.
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Parental & Family Support — Parental leave is described as 16 weeks paid for all parents plus an additional 8–10 weeks for birthing parents that can be split within 24 months. Fertility and family‑forming guidance with a stipend and subsidized backup care further enable family support.
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Healthcare Strength — Medical, dental, and vision coverage are paired with mental‑health therapy and coaching, a wellness stipend, and financial education. Fertility and family‑forming guidance with a stipend adds depth to the health offering.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
