Wells Fargo is seeking a Senior Systems Operations Engineer
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of strong hands-on experience in IBM BPM/BAW and Red Hat PAM administration, including installation, configuration, deployment, troubleshooting, and infrastructure support on Red Hat Linux platforms.
- Proven expertise in providing L2/L3 support for BPM and PAM environments, ensuring high availability, stability, and performance of critical business applications.
- Extensive experience in BPM/PAM platform installation, environment buildouts, upgrades, migrations, patching, and cluster administration across Development, QA, UAT, and Production environments.
- Strong knowledge of JBoss middleware administration, JVM tuning, datasource configuration, messaging, clustering, and performance optimization.
- Experience troubleshooting process execution failures, KIE server issues, business rule deployments, application integration issues, and platform outages.
- Hands-on experience with incident management, root cause analysis (RCA), problem management, and major incident coordination.
- Proven ability to automate operational activities using Shell/Python scripting and improve platform reliability through monitoring and self-healing solutions.
- Experience managing SSL certificates, security vulnerabilities, backup/recovery activities, and disaster recovery testing for BPM/PAM platforms.
- Strong understanding of monitoring tools such as ITRS, Grafana, AppDynamics, ELK, and Splunk for proactive platform support.
- Excellent collaboration skills with application, infrastructure, database, and network teams to ensure seamless delivery and operational excellence.
- Willingness to work in rotational shifts (6:30 AM-3:30 PM or 10:30 AM-7:30 PM) and provide weekend support on a rotational basis.
- Hands-on experience in Middleware administration and support for BPM and PAM platforms on Red Hat Linux
- Sound knowledge in IT Service Management- Incident/Problem Management, ITIL, Change/Release Management & Service transformations.
- Hand-on experience on tools like ITRS, AppDynamics, Grafana, Prometheus
- Strong Python/Perl/Shell/UNIX skills
- Should be able to independently manage complex platform issues
- Ability to perform in-depth technical postmortem of major incidents
- Ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals
- SRE/Cloud certifications
- ITIL certification
18 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 4+ years Systems Engineering or Technology Architecture experience
- Hands-on middleware administration and support for BPM and PAM platforms on Red Hat Linux
- Experience providing L2/L3 support for BPM and PAM environments and ensuring high availability
- Experience with BPM/PAM platform installation, upgrades, migrations, patching, and cluster administration
- Knowledge of JBoss administration, JVM tuning, datasource configuration, messaging, clustering, and performance optimization
- Troubleshooting for process execution failures, KIE server issues, business rule deployments, and application integration issues
- Incident management, root cause analysis (RCA), problem management, and major incident coordination experience
- Ability to automate operational activities using Shell/Python/Perl scripting and implement monitoring/self-healing solutions
- Experience managing SSL certificates, security vulnerabilities, backup/recovery, and disaster recovery testing
- Experience with monitoring tools such as ITRS, Grafana, AppDynamics, ELK, Splunk, and Prometheus
- Sound knowledge of IT Service Management: Incident/Problem Management, ITIL, Change/Release Management
- Willingness to work rotational shifts and provide weekend support on a rotational basis
- Ability to independently manage complex platform issues and perform in-depth technical postmortems
- Strong collaboration and interpersonal skills with application, infrastructure, database, and network teams
- SRE/Cloud certifications
- ITIL certification
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
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Parental & Family Support — Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
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Healthcare Strength — Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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