Wells Fargo is looking for Technology Operations Analyst.
In this role, you will:
- Participate in and support implementation of business solutions
- Determine the impact of changes made to existing hardware, software, and schedules
- Review tactical issues, policies or procedures for which answers can be quickly obtained
- Perform daily validations of application by performing critical functional checks to ensure that its stable for business users
- Monitor all the scheduled batch jobs and work on fixing in case of failures
- Audit complex critical systems delivery for business processes
- Determine the impact of new products and tools implementation across the business and mitigates potential issues
- Reduce the impact of application and infrastructure failures on business delivery
- Present recommendations for resolving more complex situations
- Provide technology information managers, functional colleagues and stakeholders
- 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of experience in System Administration & Desktop troubleshooting skills.
- Quickly adapt to the business objective of the organization and adhere to the policies and procedures.
- Proficient knowledge on Microsoft Operating System (Windows 7, Windows 10 and Windows 11) is a Mandate.
- A good understanding of network terminologies, Cisco products and should have worked on basic to intermediary level on networks. (LAN/WAN)
- Should have working knowledge on Windows Server administration principles.
- Should have strong skills on incident management and should have understanding and participation skills on problem management space
- A strong collaborator willing to tap into past experiences and relationships in order to accomplish goals.
- Ability to handle multiple assignments simultaneously using a wide range of skills
- Ability to actively and professionally participate in detailed discussions with various levels of management, senior engineering teams and architects
- Ability to collaborate with distributed team members on new technology initiatives
Strong customer focus and ability to translate high level customer requirements into actionable business and technical requirements. - Knowledge of imaging, Backup and storage solutions
- Should participate and engage in training initiative be it up scaling ones knowledge, as well as training fellow team members and cross functional teams if the need arise
- Experienced in supporting Apple Operating Systems and Servers. (Apple ACSP or ACTC Certification would be advantageous)
- Knowledge of Apple hardware
- Microsoft Experience (preferably but not essential MSCE) - incl. AD, Exchange, Office 365, Intune MDM
- Experience of Network/Firewalls/Printers setup and maintenance
?Experience with Mobile Phone/Ipad setup - Ability to Manage SLA's and Priorities
- Good Customer Service skills - Able to communicate clearly and precisely
- Excellent background in Technical Support - Managed services environment an advantage
- Knowledge of ITIL an advantage
- Minimum Degree
- ITIL certification
- Knowledge on VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills
30 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 2+ years of Technology Operations experience
- Proficient knowledge of Microsoft Operating Systems (Windows 7, Windows 10, Windows 11)
- System administration and desktop troubleshooting skills
- Working knowledge of Windows Server administration principles
- Knowledge of network terminologies and Cisco products (LAN/WAN)
- Incident management and problem management experience
- Knowledge of imaging, backup and storage solutions
- Experience supporting Apple operating systems, servers and Apple hardware (ACSP/ACTC advantageous)
- Microsoft stack experience (AD, Exchange, Office 365) and Intune MDM; MSCE advantageous
- Experience with network/firewall/printer setup and maintenance
- Experience with mobile phone and iPad setup
- Ability to manage SLAs, priorities, and provide strong customer service
- Knowledge of ITIL and ITIL certification
- Familiarity with VMware concepts, Azure cloud concepts, ServiceNow (SNOW), and OS troubleshooting
- Minimum degree
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
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Parental & Family Support — Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
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Healthcare Strength — Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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