Working closely with Client Data Integration, Service Delivery, Product Support, Engineering, and Product Management, the Senior System Configuration Engineer provides consultative guidance throughout the implementation lifecycle, identifying configuration risks early and recommending solutions that improve client outcomes while reducing operational support issues.
This role focuses on configuration quality, technical leadership, governance, and continuous improvement to ensure system configurations align with business requirements and long-term operational success.Job Duties and Responsibilities:
Configuration Architecture & Solution Design - 35%
- Serve as the technical lead for complex client configuration design and business rule implementation.
- Review proposed system configurations to ensure they align with platform capabilities, business requirements, and industry best practices.
- Identify configuration risks, unintended downstream impacts, and operational considerations before implementation.
- Recommend alternative configuration approaches that improve scalability maintainability, and client outcomes.
- Partner with implementation teams to design solutions for complex business scenarios.
- Provide technical consultation throughout the implementation lifecycle.
Technical Leadership & Configuration Governance - 35%
- Provide technical guidance and mentorship to Configuration Analysts, assisting with complex configuration scenarios and troubleshooting methodologies.
- Review complex configurations and provide recommendations prior to implementation.
- Establish and maintain configuration standards, best practices, and design principles.
- Develop governance processes that promote consistency and reduce implementation-related defects.
- Serve as the escalation point for advanced configuration questions.
- Develop and maintain training/reference materials and technical documentation, including configuration playbooks and implementation standards for Configuration Analysts.
- Lead knowledge-sharing sessions focused on platform capabilities, business rules, and configuration techniques.
- Support onboarding and development of new Configuration team members.
Configuration Quality & Continuous Improvement - 20%
- Analyze production issues to identify trends related to configuration design.
- Conduct post-implementation reviews to identify opportunities for improving configuration practices.
- Partner with Product Support to reduce recurring configuration-related incidents.
- Develop recommendations to improve implementation quality and reduce technical debt.
- Support development of automated validation checks and configuration quality controls where possible.
- Track and report configuration quality metrics and implementation trends.
Cross-Functional Collaboration - 10%
- Partner with Client Data Integration, Service Delivery Analysts, Engineering, Product Support and Product Management throughout client implementations.
- Participate in implementation planning sessions for complex clients.
- Assist Engineering by translating configuration challenges into enhancement opportunities.
- Provide technical consultation during client escalations involving complex configuration scenarios.
- Support root cause analysis efforts for configuration-related production issues.
- Bachelor's degree or equivalent combination of education and experience.
- 5-7 years of work-related experience.
- Advanced experience designing and implementing business rules, workflows, and system configurations.
- Experience mentoring technical staff or serving as a technical lead preferred.
- Strong analytical and systems-thinking abilities.
- Ability to identify configuration risks before implementation.
- Excellent troubleshooting and root cause analysis skills.
- Strong consultative communication skills.
- Ability to influence technical decisions without direct authority.
- Experience reviewing technical designs and providing constructive feedback.
- Strong documentation and knowledge-sharing skills.
- Ability to simplify complex technical concepts for both technical and non-technical audiences.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Skills Required
- Bachelor’s degree or equivalent combination of education and experience
- 5–7 years of work-related experience
- Advanced experience designing and implementing business rules, workflows, and system configurations
- Experience mentoring technical staff or serving as a technical lead
- Strong analytical and systems-thinking abilities
- Ability to identify configuration risks before implementation
- Excellent troubleshooting and root cause analysis skills
- Strong consultative communication skills
- Ability to influence technical decisions without direct authority
- Experience reviewing technical designs and providing constructive feedback
- Strong documentation and knowledge-sharing skills
- Ability to simplify complex technical concepts for technical and non-technical audiences
Allied Solutions LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allied Solutions LLC and has not been reviewed or approved by Allied Solutions LLC.
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Healthcare Strength — Medical, dental, and vision coverage are offered with multiple plan choices (PPO and CDHPs) and company HSA contributions, alongside an EAP and optional critical illness, hospital, and accident coverage. Group life, accidental death and dismemberment, and short- and long-term disability are provided at no cost to employees.
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Retirement Support — Pre-tax and Roth 401(k) programs include a company match and are administered through Securian with investment portfolios and educational tools. These elements reinforce the company’s emphasis on long-term savings and financial security.
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Leave & Time Off Breadth — Generous paid time off, paid holidays, paid family leave, and paid volunteer time are part of the package. These offerings expand time-off options beyond standard vacation allotments.
Allied Solutions LLC Insights
What We Do
Allied Solutions uses technology based products and services to meet the insurance, lending and marketing needs of more than 4,000 financial institutions in North America. Dedicated to helping their clients grow, protect and evolve their business, Allied Solutions maintains several regional offices and service centers around the country and is a subsidiary of Securian Financial Group, Inc. #FinancialServices #EnhanceRevenue #ExpandLending #ManageRisk #ImproveMarketShare #EngageEmployees #AlliedInsights #FindYourPassion #BlueCulture
