Our Opportunity:
Chewy is seeking a Senior Studio Sample Control Specialist to join our product photography studio Sample Management Team in Dallas, Texas.
In this role, you will report to the Associate Director, Marketing Production Project Management and lead the end-to-end lifecycle of product samples used in photoshoots within the DFW Studio. You will have experience in merchandise inventory and data management, thrive in a systems-driven environment, and be comfortable navigating multiple software tools. You are collaborative, detail-oriented, and enthusiastic about partnering with teams across the business to ensure seamless studio operations.
What you'll do:
- Oversee the end-to-end sample process to ensure all projects with SKU lists are accurately checked in and out.
- Partner with the Marketing Production Project Management team and stakeholders in securing, tracking and receiving samples.
- Collaborate with Sample Management colleagues and other functional team members to ensure a seamless workflow into shoot production.
- Execute merchandise transfers from Chewy's nationwide fulfillment center network to ensure product samples are available for photography.
- Ensure that all samples sourced from fulfillment centers or other channels are ordered and received within established SLAs.
- Troubleshoot issues related to inventory organization, packaging, shipments, and product quality.
- Assist in documenting all sample transfer transactions, damages, and donations to maintain accurate reporting.
- Conduct routine audits of on-hand samples to identify items that are at end-of-life, obsolete, damaged, or ready for donation; coordinate donation efforts with the appropriate teams.
- Exercise judgement when verifying if enough SKUs have been received to execute all required imagery and request more if needed.
- Communicate updates/feedback in status meetings and/or through Workfront projects to keep Studio partners informed of SKU availability.
- Attend company business meetings to have a general awareness of Chewy's business, products/services, and the market.
- Lead communication within the studio to ensure all sample handling and care procedures are clearly understood and properly followed.
- Have the ability and are comfortable driving a Sprinter Van to pick up package deliveries and attend location photoshoots.
What you'll need:
- 3+ years of experience within a warehouse or stockroom environment; prior experience in a studio environment is highly valued.
- Strong computer skills with the ability to learn and use inventory and workflow systems such as Workfront, Creative Force (sample tracking software), and similar tools.
- Ability to partner with cross functional teams within the studio ensuring consistent follow-up, information gathering, and clear communication throughout the process.
- Experienced in organizing and distributing shipments and samples, with the ability to safely lift and move heavy materials as needed (50+ lbs).
- Ability to provide feedback that may inform adjustments to short-term operating plans.
- Recommend modifications to daily operations to help drive process improvements.
- Experienced in supporting cross-functional teams to drive project alignment and execution.
- Ability to set day-to-day priorities for their own work.
- Valid driver's license & insurance to drive company van
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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