Program Manager - Environmental Sustainability & ESG Reporting

Posted An Hour Ago
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Houston, TX, USA
Hybrid
Mid level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Lead and scale Chewy's sustainability and ESG reporting programs: build governance, manage GHG accounting (Scope 1,2, select Scope 3), operate EPR and packaging compliance, create dashboards and controls, support environmental permitting and audits, and drive cross-functional sustainability initiatives and data governance for investor and regulatory disclosures.
Summary Generated by Built In
Job Description:
Chewy's Environmental Compliance team within EHS is seeking a Program Manager, Environmental Sustainability & ESG Reporting! Reporting to the Senior Program Manager, Environmental Compliance, you will advance Chewy's sustainability and ESG reporting programs. You will be building the internal frameworks, data governance, and cross-functional operating rhythms that support sustainability strategy, ESG reporting, and Extended Producer Responsibility (EPR). You will translate evolving regulations and goals into scalable processes, reliable data, and actionable solutions as a trusted advisor balancing environmental excellence with operational priorities, delivering audit-ready disclosures for investors, regulators, and other interested parties. Does this sound like you? We want you to apply today!
What you'll do:
  • ESG Program Development & Reporting:
    • Build and mature Chewy's ESG and sustainability reporting framework: governance cadence, reporting calendars, data owners, controls, documentation, and leadership-ready updates.
    • Coordinate ESG reporting inputs across business units; collect, validate, analyze, and summarize environmental data for regulatory disclosures, investor reporting, ratings and assessments, and leadership updates.
    • Coordinate climate-related regulatory disclosures and investor-facing ESG materials by translating technical data into clear narratives, metrics, and action plans
  • GHG Accounting & Environmental Metrics:
    • Lead Chewy's GHG inventory for Scope 1, 2, and relevant Scope 3 categories
    • Build and maintain dashboards and benchmark tools for energy, water, waste, diversion, GHG emissions, and compliance completion
    • Partner with site and corporate Team Members to improve data completeness, traceability, and audit readiness across systems of record.
  • Extended Producer Responsibility (EPR) & Sustainable Packaging:
    • Support development and execution of Chewy's EPR program for packaging and recycling obligations across U.S. states and Canadian provinces - registrations, reporting, source reduction, fee tracking, data validation, and compliance calendars
    • Coordinate packaging material data collection and validation with Packaging, Merchandising, Procurement, Private Brands, Legal, Finance, and other partners for accurate EPR submissions and decisions.
    • Find opportunities to reduce EPR fee exposure and environmental impact through better packaging data, light-weighting, material optimization, recyclability, diversion, source reduction, and supplier engagement.
  • Sustainability Advancement & Continuous Improvement:
    • Identify, prioritize, and scale sustainability initiatives that improve operational efficiency, reduce waste, increase diversion, lower energy and water consumption, and deliver measurable return on investment.
    • Develop playbooks, and reporting cadences for enterprise sustainability initiatives with Operations, Real Estate & Construction, Procurement, Finance, and other interested parties.
    • Share updates, metrics, risks, and recommendations with EHS leadership and cross-functional Team Members for proactive sustainability management.
  • Environmental Compliance & Permitting Support:
    • Assist with environmental compliance reporting and permitting for new and existing operations and support compliance readiness for new sites and business expansion by coordinating data, waste planning, permits, vendor records, and regulatory tracking with project teams.
    • Assist with inventory and product onboarding reviews to identify environmental, DOT, hazardous materials, battery, aerosol, chemical, or sustainability reporting obligations before launch.
    • Maintain documentation for environmental audits, regulatory inquiries, data requests, and compliance calendar deliverables; partner with EHS and site operations to identify process gaps, document corrective actions, and support timely closure.
  • Cross-Functional Partnership:
    • Partner cross-functionally with EHS, Operations, Packaging, Supply Chain, Procurement, Legal, Finance, Investor Relations, Real Estate & Construction, and other teams to advance environmental compliance, sustainability, and ESG initiatives
    • Communicate complex environmental and sustainability topics practically and build trusted relationships that drive adoption of new reporting processes, sustainability initiatives, and performance improvements.

What you'll need:
  • Education:
    • Bachelor's degree required in Environmental Science, Sustainability, Environmental Engineering, EHS, Environmental Management, Data Analytics, Public Policy, or related field
  • Experience:
    • 4+ years of relevant experience in ESG or sustainability reporting, environmental compliance, GHG accounting, EPR or packaging compliance, sustainability program management, or related
    • Practical experience in reporting processes, regulatory disclosures, ESG dashboards, data validation, narrative development, and cross-functional data collection.
    • Hands-on experience with the GHG Protocol and carbon accounting (Scope 1 and 2); Scope 3 data collection, calculation methods, and supplier/value-chain data familiarity preferred.
    • Experience with EPR reporting, packaging data, recycling/waste optimization, RCRA tracking, or multi-site environmental compliance preferred; experience in retail, e-commerce, distribution, logistics, or other multi-site operations preferred.
  • Skills and Abilities:
    • Working knowledge of sustainability reporting frameworks: GHG Protocol, CDP, SASB, GRI, TCFD/ISSB, or similar.
    • Understanding of federal, state, and local environmental compliance (RCRA, stormwater/wastewater, air emissions, EPCRA/Tier II, SPCC, hazardous and universal waste) preferred.
    • Strong analytical skills: manage complex data sets, identify trends, build dashboards, and translate data into insights and recommendations; proficient in Microsoft Office (especially Excel), with experience in ESG, GHG, or compliance systems (e.g., Persefoni, Workiva, Intelex) preferred.
    • Excellent written and verbal communication
    • High attention to detail, sound judgment, and curiosity, with the ability to build scalable processes where structure does not yet exist.
  • Certifications:
    • Professional certifications are preferred, not required; demonstrated experience with ESG/EPR reporting outcomes outweighs any single credential. Relevant credentials include GHG Inventory Quantifier/Verifier, FSA Credential, ISSP-SA/ISSP-CSP, CHMM, LEED GA/AP, PMP, or similar.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Skills Required

  • Bachelor's degree in Environmental Science, Sustainability, Environmental Engineering, EHS, Environmental Management, Data Analytics, Public Policy, or related field
  • 4+ years relevant experience in ESG or sustainability reporting, environmental compliance, GHG accounting, EPR or packaging compliance, or sustainability program management
  • Practical experience in reporting processes, regulatory disclosures, ESG dashboards, data validation, narrative development, and cross-functional data collection
  • Hands-on experience with the GHG Protocol and carbon accounting for Scope 1 and Scope 2
  • Familiarity with Scope 3 data collection, calculation methods, and supplier/value-chain data
  • Working knowledge of sustainability reporting frameworks (CDP, SASB, GRI, TCFD/ISSB)
  • Understanding of federal, state, and local environmental compliance (RCRA, stormwater/wastewater, air emissions, EPCRA/Tier II, SPCC, hazardous and universal waste)
  • Proficiency in Microsoft Office (especially Excel)
  • Experience with ESG, GHG, or compliance systems (e.g., Persefoni, Workiva, Intelex)
  • Experience with EPR reporting, packaging data, recycling/waste optimization, RCRA tracking, or multi-site environmental compliance
  • Excellent written and verbal communication, high attention to detail, and ability to build scalable processes
  • Relevant professional certifications (GHG Inventory Quantifier/Verifier, FSA, ISSP-SA/ISSP-CSP, CHMM, LEED, PMP) or equivalent experience

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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Chewy Teams

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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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