The Role
The Senior Specialist in Compensation and Benefits will manage benefits administration, support employee queries, conduct orientations, and handle high ticket volumes regarding benefits issues.
Summary Generated by Built In
PH-Prof II Comp & Ben
Work Schedule
- Philippine Holidays observed
- Mid-shift schedule: 3:00 PM – 12:00 MN or 4:00 PM – 1:00 AM
Key Responsibilities
- Benefits Administration (End-to-End Process)
- Government-mandated benefits:
- SSS Sickness and Maternity claims
- SSS Loans and Calamity Support
- Pag-IBIG Loans
- Company-initiated benefits:
- HMO queries
- Leave queries
- Calamity package queries
- New Hire Orientation
- Conduct orientation sessions for new employees
- Present and explain the end-to-end benefits program
- Employee Support & Ticket Management
- Handle 20–30 tickets per day related to benefits concerns
- Provide assistance on:
- SSS Loans (end-to-end process)
- Leave management
- General employee concerns on benefits
Core Competencies
- Strong knowledge of Philippine government-mandated benefits (SSS, Pag-IBIG, PhilHealth)
- Excellent communication skills for handling queries and conducting orientations
- Ability to manage high ticket volume with accuracy and empathy
- Organized, detail-oriented, and capable of managing multiple benefit processes simultaneously
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
What’s in it for you?
• Competitive Total Rewards Package
• Target variable incentives
• Medical Plan (HMO) from Day 1 of employment with free dependents
• Life insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Night Differential offered
• Employee Referral Program
• All Mandatory Statutory Benefits
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: https://www.facebook.com/r1rcmphilippines
#R1Philippines #AllTogetherBetterinR1PH
Top Skills
Benefits Administration
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The Company
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
