Senior Solution Sales Executive - Strategic Retail - Moveworks

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

This role will support a highly strategic portfolio of approximately seven large-scale, household-name retail and consumer brands. The territory includes some of the largest and most complex organizations in their respective segments, spanning global food and beverage, retail, restaurant, and home improvement.

The Senior Solution Sales Executive will drive market success for ServiceNow's Moveworks solutions across these strategic accounts. This is a specialist sales role focused on helping large enterprises transform how employees find information and get work done through enterprise AI, intelligent search, and agentic automation across business systems and workflows.

Moveworks opportunities can span IT, HR, Finance, Procurement, Operations, and other enterprise functions, with buying groups that may include CIOs, CHROs, CFO/Finance leaders, functional executives, IT operations leaders, enterprise architects, and AI/transformation leaders.

What you get to do in this role:  

• Drive the Moveworks sales strategy and execution across a focused portfolio of strategic enterprise accounts.
• Partner with Account Executives and account teams to identify and develop enterprise AI opportunities across IT, HR, Finance, Procurement, and other business functions.
• Engage senior executives and business leaders, connecting AI, enterprise search, and automation to measurable business outcomes.
• Lead consultative discovery, develop compelling use cases, and navigate complex, multi-stakeholder enterprise sales cycles.
• Partner with Solution Consultants and technical teams to deliver a differentiated solution strategy and win.
• Enable account teams to identify Moveworks opportunities and accelerate adoption and expansion.

To be successful in this role you have:

• Central Time Zone location strongly preferred. Ability to travel 30–50%
• 7+ years of enterprise software sales experience, selling AI, automation, SaaS, or other transferable solutions (transferable BUs, Personas, solution area)  
• Strong ability to translate AI and technical capabilities into business value and measurable outcomes
• 5+ years Enterprise (5K+ EE) segment experience with consistent, measurable success metrics
• Experience engaging C-level and senior business leaders across lines of business and IT
• Startup exposure or comparable builder mentality, with comfort operating quickly in ambiguity  
• Experience as a specialist seller within a matrixed account team environment preferred
• Executive presence, consultative selling, and ability to establish credibility externally and internally 

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  

Accommodations

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Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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