Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
As a Senior Engineering Manager for Toast Web Platform (PLEX), you will lead the strategy and execution behind Toast’s core web platform and growth surfaces, shaping how teams build, ship, and scale high quality web experiences across the company. You will guide the evolution of our component library, tooling, build systems, and micro frontend architecture while partnering closely with product, design, and engineering leaders to unlock faster experimentation and measurable customer impact. Working across discovery, activation, conversion, and re engagement, you will empower teams to move quickly without sacrificing reliability or performance. Your leadership will elevate the frontend development experience at Toast while driving growth outcomes that directly influence adoption, retention, and long term value across our web ecosystem.
A day in the life (Responsibilities)
- Lead the technical vision and execution for Toast’s web platform and growth surfaces, driving business impact across the customer lifecycle.
- Create leverage for dozens of product teams by improving developer experience, performance, and reliability across hundreds of SPAs.
- Break down large platform and growth initiatives into clear, incremental milestones that deliver measurable outcomes.
- Establish and uphold frontend standards, architecture patterns, and best practices across the organization.
- Coach and mentor engineers and managers, helping them grow technically and as leaders.
- Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.
What you'll need to thrive (Requirements)
- 5+ years of experience leading high performing frontend or platform engineering teams in production environments.
- Strong background in modern web architecture, including component libraries, build systems, CI CD, and microfrontend patterns.
- Experience owning or contributing to internal developer platforms that support multiple product teams.
- Demonstrated success partnering with product stakeholders to drive measurable growth outcomes such as activation or conversion improvements.
- Ability to translate broad strategic goals into clear technical roadmaps and execution plans.
- Strong communication and leadership skills with experience influencing senior technical and product leaders.
- Track record of mentoring engineers and building inclusive, high ownership teams.
Nice to Haves:
- Experience leading teams that sit at the intersection of platform enablement and customer facing product surfaces.
- Background in experimentation driven product development or product led growth environments.
*** This is a hybrid role requiring in-office presence two days per week ***
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AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 5+ years of experience leading high performing frontend or platform engineering teams in production environments
- Strong background in modern web architecture, including component libraries, build systems, CI/CD, and microfrontend patterns
- Experience owning or contributing to internal developer platforms that support multiple product teams
- Demonstrated success partnering with product stakeholders to drive measurable growth outcomes such as activation or conversion improvements
- Ability to translate broad strategic goals into clear technical roadmaps and execution plans
- Strong communication and leadership skills with experience influencing senior technical and product leaders
- Track record of mentoring engineers and building inclusive, high ownership teams
- Hybrid role requiring in-office presence two days per week
- Experience leading teams at the intersection of platform enablement and customer-facing product surfaces
- Background in experimentation-driven product development or product-led growth environments
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave and family‑forming resources are highlighted as generous and inclusive. Backup child/adult care and caregiving supports further strengthen this area.
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Leave & Time Off Breadth — Flexible PTO, paid company holidays, and a paid sabbatical after extended tenure indicate broad time‑off options. Feedback suggests these policies compare well with peer tech employers.
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Wellbeing & Lifestyle Benefits — Access to no‑cost therapy/coaching, wellness stipends, and financial‑wellness resources is emphasized. These offerings extend support beyond core insurance into day‑to‑day wellbeing.
Toast Insights
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Toast Teams
Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
