RESPONSIBILITIES:
- Act as a key contributor to Regal’s backend systems and Node-based APIs, helping execute against our product roadmap and delivering high-quality, scalable systems in collaboration with the Product and Design teams
- Develop and integrate AI-driven features into our communication workflows, leveraging LLMs to drive customer engagement and automation
- Improve the observability and throughput of our APIs and services
- Act as a force multiplier for the engineering team on building new functionality - including digging into the code to unblock them, helping them with design and technology adoption choices, and acting as a mentor
- Set standards across the Engineering team for best practices, scalability, maintainability, and performance
- Set standards for monitoring system performance and debugging / investigating issues
- Provide on-call support for the application and work to triage production issues
ABOUT YOU:
- 5-12+ years of experience building production-ready, web-scale platforms in a high-growth environment
- Fluent in Node.js with Typescript backends
- Extensive experience with Python OR expert level experience with a strongly typed language like Go or Java
- Fluent in AI-assisted software development: able to use LLMs as a force multiplier for coding, debugging, documentation, testing, and architecture while upholding high engineering standards
- Experience with AI/ML technologies such as NLP, LLMs, or predictive analytics is a plus
- Ability to articulate the value of complex architectural work to business stakeholders
- Extensive experience with building cloud native solutions (AWS preferred)
- Extensive experience with real-time streaming event processing
- Passion for learning and mentoring, continually leveling up your skills while helping others do the same
- Drives impact through collaboration, leading discussions within your team and across functions to solve complex problems together
- A desire to be part of a values-driven Engineering team where integrity, curiosity, and ownership guide every decision
BENEFITS/PERKS:
- We care about your health!
- Medical, Dental, and Vision plans - 80% covered by the company
- Flexible PTO & 11 paid holidays/year
- We care about future you!
- 401k Plan
- Paid parental leave
- Pre-tax commuter benefits
- We care about connection!
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Complete laptop workstation
- & more to come!
Top Skills
What the Team is Saying
What We Do
Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action.
Our Values
Customers are Royalty
We serve our customers above all else. If we don’t earn their love, someone else will.
Fast Execution Wins
We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing.
Growth Mindset
Your learning curve should be as steep as the company’s growth curve.
Data Beats Opinion
We make decisions based on analysis and data, not anecdotes.
Enjoy the Journey
We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other.
Why Work With Us
At Regal, every team member makes an impact. We move fast, solve complex challenges, and build game-changing AI solutions—together. Our culture thrives on fast execution, data-driven decisions, and continuous learning. If you want to grow, be challenged, and work with brilliant, motivated people, Regal is where you want to be.
Gallery
Regal Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We're in the office Tues-Thurs & WFH/Office Optional on Mon/Fri. Our HQ is in NYC. Annual offsites in fun spots such as Breckenridge, Miami, CT & more!
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