Senior Software Engineer, Reporting

Posted Yesterday
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Dublin, IRL
Hybrid
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
We empower the restaurant community to delight guests, do what they love, and thrive.
The Role
Build and maintain the reporting and analytics layer for restaurant customers: backend services in Kotlin/Java, design GraphQL/REST APIs and platform frameworks, integrate AI-native features, work with data pipelines/OpenSearch, and collaborate cross-team to deliver useful, production-quality reporting experiences.
Summary Generated by Built In

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Over 170,000 restaurant businesses run on Toast.

About the team

We are hiring a Senior Software Engineer to join our Toast Reporting Experience (T-REX) team in Dublin. T-REX owns the reporting and analytics layer that restaurant owners use to understand and run their businesses - turning the wealth of data that flows through Toast into clear, actionable insights. When a restaurant owner checks their sales trends, labour costs, or menu performance, that's T-REX.

The team is in the middle of a significant evolution. We've spent the past year building the foundations - a modern reporting stack, shared UI components, OpenSearch-backed data pipelines - and we're now shipping the features that sit on top of it. The work ahead spans AI-native integrations, natural language interfaces, and expanding the data layer that powers intelligent experiences across Toast. These are hands-on engineering problems at the intersection of product, data, and AI.

What you'll need to thrive (Requirements)

  • Strong backend engineering skills in Kotlin, Java, or another object-oriented language, with solid instincts around testing and code quality
  • Experience designing and building APIs and frameworks that other teams depend on - platform thinking, not just feature delivery
  • Experience with GraphQL and REST API design
  • Comfortable working on AI-native features and cross-team integrations - this work spans multiple systems and requires collaboration as much as execution
  • The ability to take a complex business problem, understand what the user actually needs, and build something that solves it cleanly
  • You use AI tooling as a genuine part of your workflow, not an afterthought
  • You care about the people using what you build - not just whether it works, but whether it's useful
What will help you stand out (Nonessential Skills/Nice to Haves)
  • Experience working with large datasets and query engines (OpenSearch or similar)
  • Familiarity with data pipelines or event-driven architectures (Kafka, Pulsar, or similar)
  • Frontend experience in React or TypeScript - enough to contribute across the stack when needed
  • Understanding of API principals (REST/GraphQL) and integration with frontend applications
Our Tech Stack
  • A core of Java & Kotlin based backend services.
  • React SPAs leveraging Tailwind, GraphQL and Storybook.
  • OpenSearch, PostgreSQL and Dynamodb as core persistence.
  • Pulsar, Camel and RabbitMQ for message-based integrations.
  • And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

#BI-Hybrid

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Strong backend engineering skills in Kotlin, Java, or another object-oriented language
  • Solid instincts around testing and code quality
  • Experience designing and building APIs and frameworks that other teams depend on (platform thinking)
  • Experience with GraphQL and REST API design
  • Comfortable working on AI-native features and cross-team integrations
  • Ability to take complex business problems and build user-focused solutions
  • Use AI tooling as a genuine part of your workflow
  • Care about the people using what you build (usability and usefulness)
  • Hybrid role requiring in-office collaboration two days per week in the Dublin office
  • Experience working with large datasets and query engines (OpenSearch or similar)
  • Familiarity with data pipelines or event-driven architectures (Kafka, Pulsar, or similar)
  • Frontend experience in React or TypeScript (cross-stack contribution)
  • Understanding of API principles (REST/GraphQL) and frontend integration

What the Team is Saying

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Eden
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Toast Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is presented as comprehensive, with medical, dental, and vision plans alongside life and disability insurance. Access to no‑cost therapy/coaching and wellness resources further bolsters overall care.
  • Leave & Time Off Breadth Time away includes flexible PTO, paid company holidays, and paid parental, family, and medical leave, along with a paid sabbatical after five years.
  • Parental & Family Support Programs include 16 weeks paid for all parents with additional weeks for birthing parents, plus fertility and family‑forming guidance. Subsidized backup child and adult care further strengthens day‑to‑day family support.

Toast Insights

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The Company
HQ: Boston, MA
5,000 Employees
Year Founded: 2011

What We Do

Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.

Why Work With Us

Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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