As one of our Senior Site Reliability Engineers, you will be 100% hands-on across infrastructure and software development. You will support and help inform the evolution of major systems within our multi-cloud, multi-region, active-active content serving platform that serves upwards of 25 Billion requests daily. Through a combination of technical expertise and cross-team collaboration, you will help support the reliability initiatives and collaborate on the technical strategy that scales our platform to 50 Billion requests per day and beyond.
Responsibilities:
- Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
- Build, maintain, and support core applications
- Monitor our systems for capacity, performance, and troubleshoot issues
- Partner with the rest of the SRE team to ensure smooth, continued delivery of our service to clients
- Demonstrate a high level of autonomy in anticipating, identifying, and addressing systemic weaknesses and opportunities for platform improvement
Qualifications:
- Experience in Site Reliability or Software Engineering, building and maintaining scalable, resilient services.
- Building the tooling and automation to manage those services, as well as investigating system and application metrics to diagnose and resolve performance issues.
- 4+ years experience as an SRE or Software Engineer, with a focus on Cloud platforms (AWS/GCP)
- Experience architecting and leading large-scale observability platforms, including defining observability standards and SLO frameworks. We use Prometheus and Thanos with Grafana Alloy, Loki and Tempo
- Experience and willingness to operate in an on-call environment, evaluating and improving monitoring and alerting systems, and developing run books to investigate and debug issues
- Strong experience with infrastructure as code tools. Terraform experience is a major plus
- Kubernetes experience, including cluster operations, multi-tenancy strategies, and supporting teams on container orchestration best practices. We use EKS and GKE
- Experience with one or more high level programming languages; NodeJS, Go, Ruby, Python, in addition Shell Scripting
- Linux experience is a must
The base pay range for this position is $140K - 182K/year CAD, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
Skills Required
- Experience in Site Reliability or Software Engineering building and maintaining scalable, resilient services
- Building tooling and automation to manage services and investigating system/application metrics to resolve performance issues
- 4+ years experience as an SRE or Software Engineer with a focus on cloud platforms (AWS/GCP)
- Experience architecting and leading large-scale observability platforms and defining observability standards and SLO frameworks
- Experience with Prometheus and Thanos, Grafana Alloy, Loki, and Tempo
- Willingness to operate in an on-call environment, improve monitoring/alerting, and develop run books
- Strong experience with infrastructure-as-code tools
- Terraform experience
- Kubernetes experience including cluster operations, multi-tenancy strategies, and container orchestration best practices (EKS, GKE)
- Experience with one or more high-level programming languages: NodeJS, Go, Ruby, Python, plus shell scripting
- Linux experience
What the Team is Saying
Movable Ink Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted alongside global mental‑health and well‑being programs. Offerings extend to services such as One Medical, Headspace, and counseling, indicating support that goes beyond core insurance.
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Leave & Time Off Breadth — Generous or unlimited PTO, company holidays, and flexible work options are promoted in official materials. Time‑off breadth is positioned as a core component of the package.
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Parental & Family Support — Competitive and inclusive parental leave, adoption and fertility support, childcare assistance, and ERGs are emphasized across company communications. Family‑oriented programming and return‑to‑work support further reinforce this focus.
Movable Ink Insights
What We Do
Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.
Why Work With Us
Look closely at any Inker and you will find that our values remain heartfelt and timeless. We seek out knowledge and cultivate our intuition. We understand that communication starts by listening, understanding, and caring about others' success. We set a high personal bar, believe nothing is impossible, and commit ourselves fully to the goal.
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Movable Ink Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Employees engage in a combination of remote and on-site work.
