Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.
Job Description:
Uniphore, a global Business AI technology company, is seeking an experienced Senior Sales Engineer to join its high-performance Sales Engineering team to support its customer and strategic partners in Palo Alto, CA. As a Senior Sales Engineer, you will be a trusted technical advisor and strategic partner to our enterprise clients. You’ll collaborate closely with account executives, product management, and engineering to demonstrate the power of Uniphore’s Business AI Cloud platform - helping Fortune 1000 organizations design, prototype, and deploy intelligent AI systems that drive measurable business outcomes. You’ll lead the technical sales cycle from discovery to proof of concept, translating complex enterprise challenges into transformative AI solutions that showcase Uniphore’s innovation, scalability, and value.
Team Charter and/or Mission: Our mission is to become trusted advisors to the clients and partners we work with, while advocating Uniphore’s AI platform. The sales engineering organization bridges our cutting-edge AI technologies with customer business outcomes—designing, showcasing, and delivering solutions that accelerate adoption, drive growth, and ensure customer success across industries and geographies. We will keep our client’s interests in the forefront while solving unique business problems harnessing the power of Uniphore’s AI platform and pre-built solutions.
Key Responsibilities
Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities from qualification to close.
Have a perspective on how AI can drive value in Enterprises and understand the power of language models and agents to impact business value across verticals and business functions.
Understand customer pain points in driving and implementing AI solutions.
Deliver compelling technical presentations, demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions.
Build and deliver custom demos and POCs to validate business value and technical feasibility.
Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes.
Translate business requirements into AI solution architectures that leverage Uniphore’s capabilities, collaborating with product and engineering teams.
Respond to RFPs/RFIs with detailed technical responses and solution designs.
Advise clients on AI adoption strategies, integration with multi-modal data platforms, and industry best practices.
Contribute to a culture of technical excellence, customer obsession, and innovation.
Build and maintain deep domain expertise in AI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.
Skills and Qualifications
6+ years of experience in pre-sales, solution engineering, or technical consulting – preferably within enterprise Data and SaaS, AI, or automation platforms.
Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, Agentic AI architectures, AI security and governance, and ethical AI
Experience designing or selling AI platforms, data orchestration, or enterprise automation solutions.
Expertise in major Cloud Platforms: Demonstrated understanding of cloud computing principles and architecture, particularly as they relate to deploying and scaling enterprise AI/SaaS solutions (e.g., AWS, Azure, or GCP). This includes familiarity with core services like compute, storage, networking, and serverless functions.
Solid Understanding of API Integration and Security: Practical experience with designing, integrating, and securing API connections between AI platforms and underlying business applications (e.g., CRM, ERP, data warehouses). Knowledge of protocols (e.g., REST, GraphQL) and authentication mechanisms (e.g., OAuth 2.0, API keys) is essential.
Data and Network Architecture Acumen: Ability to discuss and propose solutions regarding data governance, network segmentation, and enterprise security requirements when deploying cloud-native or hybrid AI solutions.
Strong ability to explain technical concepts to both technical and non-technical stakeholders.
Proven track record supporting enterprise sales cycles and closing large deals.
Excellent communication, presentation, and stakeholder management skills with the ability to engage with all levels within large enterprises, from C-suite to technician.
Strong problem-solving and storytelling skills—able to connect AI capabilities to strategic business outcomes.
Ability to travel as needed for client engagements.
Hiring Range: $175,000 - $240,000 OTE. Actual compensation will be determined based on factors including skills, experience, qualifications, and location.
Hiring Pay Range:
$175,000 - $218,700Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Skills Required
- 6+ years of experience in pre-sales, solution engineering, or technical consulting
- Experience within enterprise data, SaaS, AI, or automation platforms
- Hands-on understanding of LLMs, RAG, prompt engineering, Agentic AI architectures, AI security and governance, and ethical AI
- Experience designing or selling AI platforms, data orchestration, or enterprise automation solutions
- Understanding of cloud computing principles and architecture, including AWS, Azure, or GCP
- Experience with cloud services including compute, storage, networking, and serverless functions
- Experience designing, integrating, and securing API connections
- Knowledge of REST, GraphQL, OAuth 2.0, and API keys
- Ability to discuss data governance, network segmentation, and enterprise security requirements
- Strong ability to explain technical concepts to technical and non-technical stakeholders
- Proven track record supporting enterprise sales cycles and closing large deals
- Excellent communication, presentation, and stakeholder management skills
- Strong problem-solving and storytelling skills
- Ability to travel as needed for client engagements
Uniphore Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uniphore and has not been reviewed or approved by Uniphore.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health resources, and wellness programs, with multiple plan options (including HSA/FSA) indicating robust depth. Plan quality and affordability are highlighted relative to peers.
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Leave & Time Off Breadth — Time off includes generous PTO, paid holidays, and a paid birthday day off. Enhanced parental, caregiver, and bereavement leave extend coverage beyond standard policies.
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Retirement Support — Retirement offerings include a U.S. 401(k) with company match and pension/retirement plans with employer contributions in many countries. These programs support longer‑term financial security alongside core pay.
Uniphore Insights
What We Do
The Business AI Cloud is the only sovereign, composable and secure AI platform that enables businesses to rapidly adopt, significantly transform and immediately unlock the value of their data. Trusted by more than 2,500 of the world’s largest enterprises and recognized by Gartner, Forrester, IDC and the Deloitte Fast 500, Uniphore is where enterprise AI moves from ambitions to production. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
