Senior Saas Automation Engineer (IGT1)

About IGT1

IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company. 

At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. 

With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. 

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. 

About the client: Sitecore 

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

The position of an experienced Automations Engineer involves participating in the design, development, and deployment of robust automation solutions for SaaS products. This role requires advanced design capabilities, ownership of automation frameworks, mentorship of junior engineers, and cross-team leadership to drive operational excellence and efficiency.

Key Responsibilities

Strategic Architecture

• Lead and collaborate with manager in the design and evolution of saas operations automation pipelines.
• Architect automation frameworks for multi-tenant SaaS platforms.
• Define and enforce automation governance, standards, and best practices with the collaboration with manager.
• Partner with architecture teams to ensure automation aligns with platform strategy.
• Ensure all provisioning processes maintain security and compliance requirements

Technical Implementation & Development

• Develop and own Infrastructure as Code (IaC) solutions using Terraform or bicep
• Lead the design and implementation of CI/CD pipelines for automated testing and deployment (Rundeck & Github actions or Jenkins)
• Create custom automation scripts using Python or PowerShell
• Build automated rollback and disaster recovery capabilities

Collaboration & Growth

• Collaborate with DevOps, Platform Engineering, and Product teams
• Establish partnerships with Security, Compliance, and Operations teams
• Foster culture of continuous learning and innovation
• Provide input into architectural review boards and technical decision forums.

Monitoring & Optimization

• Implement comprehensive monitoring and alerting systems
• Conduct regular automation performance assessments
• Optimize provisioning workflows for speed and reliability
• Drive continuous improvement initiatives

• Bachelor's degree in computer science, Engineering, or related field
• 2-3 years' experience in automation engineering, DevOps, or platform engineering
• Proven experience with SaaS product development at enterprise scale
• Strong Understanding with multi-tenant architecture and customer onboarding processes
• The selected candidate will primarily work in the EMEA (EU) shift; however, they may be required to transition to the NA shift depending on business requirements

Skills

• Cloud Platforms: Intermediate-level proficiency in Azure, AWS or GCP
  • Good understanding of provisioning APIs and resource management
  • Strong proficiency in Microsoft Azure. Familiarity with AWS or GCP is a plus but not required.

• Infrastructure as Code:
  • Strong experienced with Terraform, Bicep, or other similar Infrastructure as Code (IaC) tools.
  • Modular and reusable template design
• Programming Languages:
  • Strong programming experienced with Python, Go, powershell or similar languages
  • Automation framework development
  • API integration solutions
• Containerization: Experienced with Docker or Kubernetes is highly preferred
• CI/CD Tools: Experienced with any of these Github Actions, Jenkins, Rundeck, Azure Devops is highly preferred.
• Familiarity with AI coding tools (github co-pilot or similar) is an advantage

SaaS & Platform Expertise

• • Multi-tenancy and microservices architecture patterns
  • API design and management (REST, GraphQL, API gateways)
  • Database provisioning automation (SQL and NoSQL)
  • Data isolation and security requirements understanding

Communication

• • Excellent command of English language
  • Experience in discussions with multiple stakeholders
  • Excellent technical communication and documentation skills
  • Experience with Jira, Confluence

Certifications(optional)

Cloud Platform Certifications

• • Azure 900 or 104 or equivalent cloud certifications (nice to have)

Automation & DevOps Certifications

• Infrastructure as Code:
  • HashiCorp Certified Terraform Associate
• Container Orchestration:
  • Certified Kubernetes Administrator
• CI/CD: Github Actions Certified
• PCEP™ – Certified Entry-Level Python Programmer(advantage)

Industry Experience

• • Previous experience in SaaS companies with complex provisioning requirements
  • Startup to enterprise scaling experience
  • scaling, reliability, and automation experienced

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP