Within 30 days you'll...
- Complete ChowNow New Hire Onboarding Experience
- Learn how the current Business Systems and Revenue Operations team operate.
- Meet cross-functional partners across the business and develop a solid understanding of the Revenue Operations mission.
- Understand GTM strategy, ICP, funnel stages, and pipeline goals
- Shadow and begin attending weekly RevOps meetings
- Review current funnel metrics: conversion rates, deal velocity, pipeline coverage, rep productivity and performance
- Study existing processes: lead routing, opportunity management, forecasting
- Identify quick win projects to own
Within 60 days you'll...
- Start providing system support and answering team questions
- Track funnel metrics, weekly, monthly, and quarterly departmental KPIs and scorecards
- Improve lead routing, scoring, and SLA workflows
- Standardize campaign tracking and attribution processes
- Hold follow-up meetings with Sales, Marketing, CS to understand pain points
- Begin building credibility through project delivery and responsiveness
- Present impact metrics to stakeholders & update process documentation for areas of ownership
- Drive projects through full lifecycle: requirements → build → test → launch → measure
Within 90 days you'll...
- Lead cross-functional initiatives requiring coordination across Sales, Marketing, CS
- Contribute to quarterly planning and roadmap prioritization focusing on high-impact metrics: speed to lead, deal velocity, forecast accuracy
- Attend strategic planning meetings with GTM leadership
- Shift from execution-only to strategic thinking + execution
- Present accomplishments to leadership and identify areas for next quarter focus
You Should Apply If:
- You have 6+ years of experience in Business/Sales/Revenue Operations with a track record of driving strategic decision-making with Sales, Marketing, CX, Enablement, and Partnerships.
- You drive automation to reduce manual work and improve speed-to-lead and pipeline hygiene.
- You have designed and maintained lead-to-cash workflows including routing, scoring, enrichment, and lifecycle management.
- You have owned and optimized top of funnel operations, including lead management, routing, scoring, attribution, campaign tracking, and funnel conversion performance.
- Partner closely with Marketing teams to execute, measure, and scale multi-channel campaigns.
- You are a strategic operator that can translate company growth strategy into operational execution: territory design, segmentation, forecasting rigor, compensation, funnel performance, systems architecture, and cross-functional alignment.
- You have advanced expertise in Microsoft Excel and proficiency in other Office tools, Google Suite, Salesforce and JIRA.
- You are organized and excellent at managing competing priorities and complex projects.
- You have experience working with large data sets, enterprise reporting and dashboards and data visualization tools such as Tableau, Mode and Looker.
- You have applied experience in data visualization and producing meaningful metrics for business operations.
- You have excellent analytical and systems-thinking approaches to problem solving, with a proven track record of matching team needs with actionable solutions.
- You are focused on results, a self-starter, and have demonstrated success in using analytics to drive the understanding, growth, and success of products, teams and organizations.
- You are an effective communicator to various audiences and frequently collaborate with cross functional teams.
- You have the capacity to remain flexible, adept at learning new tools and independently problem solve at high velocity and confidence.
About Our Benefits:
- Expected Base Salary: $130,00 - $168,000 (depending on candidate location and experience)
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
Skills Required
- 6+ years of experience in Business/Sales/Revenue Operations.
- Experience with lead-to-cash workflows, including routing and scoring.
- Advanced expertise in Microsoft Excel and proficiency in Google Suite, Salesforce, and JIRA.
- Experience working with large data sets and data visualization tools like Tableau.
- Ability to manage competing priorities and complex projects.
What the Team is Saying
ChowNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans along with dedicated mental‑health support. Feedback suggests the core health package is a central, consistently advertised element of the offering.
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Leave & Time Off Breadth — Time away includes an advertised 'Unlimited Paid Vacation' policy alongside formal leave options. Feedback suggests flexible PTO is a notable part of the package across public materials.
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Parental & Family Support — Family benefits include paid parental leave with specific baby‑bonding time and paid pregnancy leave, plus adoption assistance and a return‑to‑work program. Feedback suggests the parental‑leave provisions are a clear strength relative to typical mid‑size tech packages.
ChowNow Insights
What We Do
ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.
Why Work With Us
Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.
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ChowNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy asks local Los Angeles employees to come in 2 times a week to allow for in person collaboration and cross-functional relationship building. Our open air, Culver City Headquarters is spacious and inviting for teams to be together.
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