Senior Quality Engineer

About the role:

We are looking for a Senior Quality Engineer to help ensure the reliability, correctness, and scalability of the systems behind our platform. Depending on the team, this may include AI-powered services, onboarding and activation flows, payments and external integrations, CRM and workflow systems, or secure document and client collaboration tools.

In this role, you’ll work closely with engineers, product managers, and designers to test complex workflows, validate data integrity, and improve quality across the software development lifecycle. You’ll also help shape test strategy, mentor other engineers, and raise the bar for quality across the organization.

At 8am, quality is not a phase — it’s a mindset embedded in every conversation, decision, and line of code.

If you enjoy testing complex systems, collaborating closely with engineering teams, and solving challenging problems in modern SaaS environments, you’ll thrive in this role.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Advocate for the customer experience throughout the development lifecycle
• Design comprehensive test strategies for complex product features and platform services
• Identify risks early and raise quality concerns before issues reach production
• Write and maintain high-quality test cases covering real-world usage scenarios
• Perform root cause analysis and clearly communicate the impact of defects

• Validate APIs, integrations, and distributed services
• Test data pipelines, system workflows, and multi-step product flows
• Ensure correctness of integrations with third-party systems and internal services
• Validate data integrity across relational systems and application workflows
• Test security-sensitive functionality such as permissions, access control, and document sharing
• Evaluate system performance, reliability, and edge-case behavior

• Help define and improve quality engineering standards and processes
• Collaborate with developers and automation engineers to identify high-value automation opportunities
• Contribute to test automation strategies across smoke, regression, and release validation
• Track and report on quality metrics and help reduce production defects

• Mentor and support junior quality engineers
• Participate in design discussions to improve testability and reliability
• Serve as a subject matter expert in quality practices for complex SaaS systems
• Contribute to continuous improvement across the engineering organization

About you:

• 3–7 years of experience in software quality engineering
• Experience testing complex SaaS applications or distributed systems
• Strong experience with API testing (REST, webhooks, or similar)
• Strong SQL skills for validating data and system state
• Experience testing integrations, workflows, or data pipelines
• Experience working in cloud environments (AWS or similar)
• Proficiency with Linux and command-line tools for debugging and log analysis
• Familiarity with Python, Shell, or similar scripting languages
• Experience with test management tools (TestRail, Qase, or similar)
• Experience working in Agile development environments
• Excellent analytical, troubleshooting, and communication skills
• Ability to collaborate effectively with cross-functional teams

Nice to have: 

• Experience testing AI or machine learning systems
• Experience testing payment platforms or financial integrations
• Experience with CRM or workflow-driven SaaS applications
• Experience with microservices architectures
• Familiarity with containerization or Kubernetes
• Experience testing systems that handle sensitive or regulated data
• Experience working with observability tools (Datadog, Grafana, etc.)

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Why 8am 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.