Job Title: Senior QA Engineer
Location: Hybrid
Job Type: Full-time
About ServiceChannel
ServiceChannel is the leading cloud-based service automation platform for facilities management, trusted by over 500 enterprise clients worldwide. With more than two decades of experience in the industry, we empower businesses to source, procure, manage, and pay for repair and maintenance services through a single, unified platform. Our robust network includes thousands of service providers, ensuring comprehensive coverage and efficient service delivery across various sectors.
ServiceChannel processes millions of service requests annually, demonstrating our capability to handle large-scale operations seamlessly. Our commitment to innovation and technology has enabled us to develop advanced analytics and reporting tools, providing businesses with actionable insights to optimize performance and reduce costs.
Position Overview
At ServiceChannel, Senior QA Engineers play a critical role in ensuring the quality and reliability of our software solutions. They are integral in transforming ideas into high-quality, robust products by designing and implementing comprehensive testing strategies. Prospective candidates must have extensive experience in software testing, particularly within a Software as a Service (SaaS) environment, and be proficient with .Net and cloud technologies.
A deep understanding of software development and secure testing lifecycles is essential, along with expertise in web application workflows, components, databases, and security principles. The ideal candidate will work on enterprise software, data, and other projects, supporting ServiceChannel’s winning product strategy and roadmap through meticulous testing and quality assurance practices.
Collaborating with global teams, you will bring a local perspective and contribute to our diverse and inclusive work environment, ensuring our solutions meet the highest standards of quality and performance.
Key Responsibilities
Design, develop, and execute comprehensive test strategies and test plans to ensure the quality and functionality of software products.
Lead the testing efforts for complex software projects, ensuring thorough test coverage and adherence to quality standards.
Collaborate closely with cross-functional teams, including developers, product managers, and DevOps, to understand requirements and deliver high-quality software.
Identify, document, and track software defects and work with development teams to resolve issues efficiently.
Implement and maintain automated test frameworks and scripts to improve test coverage and efficiency.
Mentor and guide junior QA engineers, providing technical expertise and promoting best practices in testing and quality assurance.
Continuously evaluate and recommend improvements to the QA processes and tools to enhance overall product quality.
Required Skills & Experience
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
At least 5 years of experience in software quality assurance, with a focus on test automation and manual testing.
Proficiency in writing test scripts using automation tools such as Selenium, JUnit, TestNG, or similar.
Strong understanding of software development lifecycle (SDLC) and quality assurance methodologies.
Experience with performance and load testing tools such as JMeter or LoadRunner.
Familiarity with CI/CD pipelines and experience integrating automated tests into the build process.
Solid understanding of API testing, including tools like Postman or SoapUI.
Excellent problem-solving skills and attention to detail.
Preferred Skills & Experience
Experience with cloud-based testing environments and tools.
Familiarity with Agile and Scrum methodologies.
Knowledge of version control systems such as Git.
Experience with mobile application testing.
Strong communication skills, both verbal and written, with the ability to effectively communicate complex technical concepts.
Top Skills
What We Do
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth.
